Question 1

Better managing a daily schedule through effective time management can reduce stress on the job.

Accepted Answer

A) True 
 B)False

Question 2

____________________ are complexes of beliefs and feelings that people have about specific ideas, situations, or other people.

Accepted Answer

The answer of ____________________ are complexes of beliefs and feelings...

Question 3

The ____ component of an attitude reflects how an individual expects to behave toward or in a situation.

Accepted Answer

A)  cognition 
B)  intellect 
C)  expectation 
D)  affect 
E)  intention 
A)  cognition 
B)  intellect 
C)  expectation 
D)  affect 
E)  intention

Question 4

The ____ component of an attitude is derived from feelings that an individual has about another person or situation.

Accepted Answer

A)  cognition 
B)  intention 
C)  perception 
D)  affect 
E)  intellect 
A)  cognition 
B)  intention 
C)  perception 
D)  affect 
E)  intellect

Question 5

Stress in organizational settings is not influenced by events that take place outside the organization.

Accepted Answer

A) True 
 B)False

Question 6

After working in a fast-food restaurant for three years to pay for your college tuition, you vowed never to work in a restaurant again.But after graduation the only job offer you receive is a managerial job at a local restaurant.Your acceptance of this job may result in ____ dissonance.

Accepted Answer

A)  attitudinal 
B)  behavioral 
C)  cognitive 
D)  affective 
E)  intentional 
A)  attitudinal 
B)  behavioral 
C)  cognitive 
D)  affective 
E)  intentional

Question 7

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Accepted Answer

A) True 
 B)False

Question 8

Match each scenario with the type of organizational commitment it most clearly illustrates.
-normative

Accepted Answer

A) Gordo hates his job, but he has a serious medical condition and can't afford to lose his health insurance, so he stays on. 
B) Yvette not only loves her job but also everything her organization stands for.She'd keep working there even if she weren't getting paid. 
C) ​Billy's firm just paid to spring his sister out of prison, so even though he doesn't like his job as a full-time copy editor and would like to take his chances on the freelance market, he feels like it'd be kind of a jerk move to quit now. 
A) Gordo hates his job, but he has a serious medical condition and can't afford to lose his health insurance, so he stays on. 
B) Yvette not only loves her job but also everything her organization stands for.She'd keep working there even if she weren't getting paid. 
C) ​Billy's firm just paid to spring his sister out of prison, so even though he doesn't like his job as a full-time copy editor and would like to take his chances on the freelance market, he feels like it'd be kind of a jerk move to quit now.

Question 9

What term refers to drawing a general impression about something or someone based on a single (typically good) characteristic?

Accepted Answer

A)  the halo effect 
B)  first impression bias 
C)  selective perception 
D)  stereotyping 
E)  the Hawthorne effect 
A)  the halo effect 
B)  first impression bias 
C)  selective perception 
D)  stereotyping 
E)  the Hawthorne effect

Question 10

Burnout

Accepted Answer

A)  is most frequently found among high achievers. 
B)  occurs when the worker enrolls in stress-management programs. 
C)  occurs when a worker puts too little of himself or herself into the job. 
D)  is more common among women than men. 
E)  is found more often in Type B personalities. 
A)  is most frequently found among high achievers. 
B)  occurs when the worker enrolls in stress-management programs. 
C)  occurs when a worker puts too little of himself or herself into the job. 
D)  is more common among women than men. 
E)  is found more often in Type B personalities.

Question 11

A(n) ____ is a set of expected behaviors associated with a particular position in a group or organization.

Accepted Answer

A)  information node 
B)  stressor 
C)  role 
D)  catalyst 
E)  demand 
A)  information node 
B)  stressor 
C)  role 
D)  catalyst 
E)  demand

Question 12

Would others behave similarly in the same situation, or receive the same outcome? This question refers to the concept of _____________.

Accepted Answer

A)  attribution 
B)  distinctiveness 
C)  consensus 
D)  consistency 
E)  congruence 
A)  attribution 
B)  distinctiveness 
C)  consensus 
D)  consistency 
E)  congruence

Question 13

Which type of value reflects how we want to accomplish what we want to accomplish?

Accepted Answer

A)  intrinsic 
B)  ​extrinsic 
C)  ​primary 
D)  ​terminal 
E)  ​instrumental 
A)  intrinsic 
B)  ​extrinsic 
C)  ​primary 
D)  ​terminal 
E)  ​instrumental

Question 14

Task demands include group pressures, leadership, and interpersonal conflict.

Accepted Answer

A) True 
 B)False

Question 15

How people explain the causes of their own as well as other people's behaviors and achievements is called ___________.

Accepted Answer

A)  projection 
B)  stereotyping 
C)  attribution 
D)  selective perception 
E)  indiscriminate perception 
A)  projection 
B)  stereotyping 
C)  attribution 
D)  selective perception 
E)  indiscriminate perception

Question 16

Once we categorize someone as a high performer, we focus more on (and better remember) information related to her ___________ and disregard more of the information reflecting her _____________.

Accepted Answer

A)  low performance, high performance 
B)  high performance, low performance 
C)  personality, appearance 
D)  appearance, personality 
E)  appearance, high performance 
A)  low performance, high performance 
B)  high performance, low performance 
C)  personality, appearance 
D)  appearance, personality 
E)  appearance, high performance

Question 17

The exhaustion stage of the general adaptation syndrome occurs as a result of prolonged exposure to a stressor without resolution.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is NOTa relaxation technique for coping with work stress?

Accepted Answer

A)  Making a "to do" list 
B)  Sitting quietly with eyes closed 
C)  Taking a rest break 
D)  Taking a vacation 
E)  Taking a nap 
A)  Making a "to do" list 
B)  Sitting quietly with eyes closed 
C)  Taking a rest break 
D)  Taking a vacation 
E)  Taking a nap

Question 19

____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

Accepted Answer

A)  Perceived reality 
B)  Person-job fit 
C)  Selective perception 
D)  Complementary congruence 
E)  Objective reality 
A)  Perceived reality 
B)  Person-job fit 
C)  Selective perception 
D)  Complementary congruence 
E)  Objective reality

Question 20

When a large-scale layoff is announced in Bill's company, all the workers including Bill begin to complain.According to attribution theory, we would evaluate Bill's behavior as exhibiting

Accepted Answer

A)  high consistency. 
B)  high distinctiveness. 
C)  low consistency. 
D)  low consensus. 
E)  high consensus. 
A)  high consistency. 
B)  high distinctiveness. 
C)  low consistency. 
D)  low consensus. 
E)  high consensus.

Better managing a daily schedule through effective time management can reduce stress on the job.

____________________ are complexes of beliefs and feelings that people have about specific ideas, situations, or other people.

The ____ component of an attitude reflects how an individual expects to behave toward or in a situation.

The ____ component of an attitude is derived from feelings that an individual has about another person or situation.

Stress in organizational settings is not influenced by events that take place outside the organization.

After working in a fast-food restaurant for three years to pay for your college tuition, you vowed never to work in a restaurant again.But after graduation the only job offer you receive is a managerial job at a local restaurant.Your acceptance of this job may result in ____ dissonance.

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Match each scenario with the type of organizational commitment it most clearly illustrates. -normative

What term refers to drawing a general impression about something or someone based on a single (typically good) characteristic?

Burnout

A(n) ____ is a set of expected behaviors associated with a particular position in a group or organization.

Would others behave similarly in the same situation, or receive the same outcome? This question refers to the concept of _____________.

Which type of value reflects how we want to accomplish what we want to accomplish?

Task demands include group pressures, leadership, and interpersonal conflict.

How people explain the causes of their own as well as other people's behaviors and achievements is called ___________.

Once we categorize someone as a high performer, we focus more on (and better remember) information related to her _ and disregard more of the information reflecting her ___.

The exhaustion stage of the general adaptation syndrome occurs as a result of prolonged exposure to a stressor without resolution.

Which of the following is NOTa relaxation technique for coping with work stress?

____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

When a large-scale layoff is announced in Bill's company, all the workers including Bill begin to complain.According to attribution theory, we would evaluate Bill's behavior as exhibiting

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 4: Individual Values, Perceptions, and Reactions

Better managing a daily schedule through effective time management can reduce stress on the job.

____________________ are complexes of beliefs and feelings that people have about specific ideas, situations, or other people.

The ____ component of an attitude reflects how an individual expects to behave toward or in a situation.

The ____ component of an attitude is derived from feelings that an individual has about another person or situation.

Stress in organizational settings is not influenced by events that take place outside the organization.

After working in a fast-food restaurant for three years to pay for your college tuition, you vowed never to work in a restaurant again.But after graduation the only job offer you receive is a managerial job at a local restaurant.Your acceptance of this job may result in ____ dissonance.

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Match each scenario with the type of organizational commitment it most clearly illustrates. -normative

What term refers to drawing a general impression about something or someone based on a single (typically good) characteristic?

Burnout

A(n) ____ is a set of expected behaviors associated with a particular position in a group or organization.

Would others behave similarly in the same situation, or receive the same outcome? This question refers to the concept of _____________.

Which type of value reflects how we want to accomplish what we want to accomplish?

Task demands include group pressures, leadership, and interpersonal conflict.

How people explain the causes of their own as well as other people's behaviors and achievements is called ___________.

Once we categorize someone as a high performer, we focus more on (and better remember) information related to her ___________ and disregard more of the information reflecting her _____________.

The exhaustion stage of the general adaptation syndrome occurs as a result of prolonged exposure to a stressor without resolution.

Which of the following is NOTa relaxation technique for coping with work stress?

____ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.

When a large-scale layoff is announced in Bill's company, all the workers including Bill begin to complain.According to attribution theory, we would evaluate Bill's behavior as exhibiting

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Once we categorize someone as a high performer, we focus more on (and better remember) information related to her _ and disregard more of the information reflecting her ___.