Exam 16: Appendix-Managing Human Resources and Diversity

Stereotypes assume that all members of a group have the same characteristics.

A systematic process of gathering and interpreting information about the essential duties refers to job design.

In the United States,due to the recessionary times,organizations offer only the benefits required by law.

Homogeneous top management teams tend to be broadminded in their perspectives.

The five major steps in implementing a change for a program to develop a truly diverse workplace is to: (1)change structures and policies,(2)focus on diversity recruiting,(3)establish mentor relationships,(4)accommodate special needs,and (5)offer training and education.

Solicitation with the promise of reward is the highest level of sexual harassment.

A successful diversity plan leads to a workforce that demonstrates cultural competence in the long run.

An organization which accommodates several subcultures,including employees who would otherwise feel isolated and ignored refers to pluralism.

Stereotype threat describes the psychological experience of a person who,usually engaged in a task,is aware of a stereotype about his or her identity group suggesting that he or she will not perform well on that task.

Managers must acknowledge that jobs are multidimensional and job performances may be multidimensional as well to obtain an accurate performance rating.

Americans tend to be indecisive.

Discrimination is the tendency to view people who are different as being deficient.

A device for collecting information about an applicant's education,previous job experience,and other background characteristics refers to a resume.

A virtual interview is an interview in which the candidate meets with several interviewers who take turns asking questions.

According to the U.S.Supreme Court,sexual harassment does not include harassment by the same sex.

Unfortunately,companies that foster a diverse workforce increases turnover,absenteeism,and the risk of lawsuits.

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

All managers are involved in human resource management.

Nationality and work style are included in the inclusive dimension of diversity.

An exit interview is an interview conducted with departing employees to determine the reasons for their termination.