Question 1

A dysfunction noted of impression management is that the actor worries so much about looking good that he or she

Accepted Answer

A)  experiences low job satisfaction. 
B)  chokes under pressure. 
C)  rises to an unsustainable performance level. 
D)  demands an unfair share of organizational rewards. 
A)  experiences low job satisfaction. 
B)  chokes under pressure. 
C)  rises to an unsustainable performance level. 
D)  demands an unfair share of organizational rewards.

Question 2

With reference to leader-member exchanges, humor has been found to

Accepted Answer

A)  enhance the quality of these exchanges. 
B)  decrease the quality of these exchanges. 
C)  decrease the importance of these exchanges. 
D)  enhance the importance of these exchanges. 
A)  enhance the quality of these exchanges. 
B)  decrease the quality of these exchanges. 
C)  decrease the importance of these exchanges. 
D)  enhance the importance of these exchanges.

Question 3

A study about corporate image conducted with over 100 firms found environmentally friendly firms faced less stock price risk due to outside forces than did environmentally unfriendly firms.

Accepted Answer

A) True 
 B)False

Question 4

A study at a university placement center indicated that self-promotion by applicants predicted how well they were judged to be suitable candidates, as well as being invited for an on-site visit.

Accepted Answer

A) True 
 B)False

Question 5

The opinion was expressed in the textbook about impression management that workers not trying to create a good impression would create many dysfunctions.

Accepted Answer

A) True 
 B)False

Question 6

A study about corporate image conducted with over 100 firms indicated that when a firm is environmentally friendly, more public relations about the issue may not increase the stock price.

Accepted Answer

A) True 
 B)False

Question 7

The impression management tactic of opinion conformity is the most dysfunctional when the

Accepted Answer

A)  subordinate goes along with a very bad decision just to please the boss. 
B)  superior does not welcome dissent. 
C)  superior is intimidating. 
D)  subordinate really does agree with the boss. 
A)  subordinate goes along with a very bad decision just to please the boss. 
B)  superior does not welcome dissent. 
C)  superior is intimidating. 
D)  subordinate really does agree with the boss.

Question 8

A study of the effects of ingratiation and self-promotion during the job interview found that

Accepted Answer

A)  using both techniques had a powerful effect on influencing the interview outcomes. 
B)  using both techniques had a weak effect on influencing the interview outcomes. 
C)  self-promotion was not as effective as ingratiation in influencing the interview outcomes. 
D)  ingratiation strongly influenced the perceived fit and hiring recommendations. 
A)  using both techniques had a powerful effect on influencing the interview outcomes. 
B)  using both techniques had a weak effect on influencing the interview outcomes. 
C)  self-promotion was not as effective as ingratiation in influencing the interview outcomes. 
D)  ingratiation strongly influenced the perceived fit and hiring recommendations.

Question 9

A study with student teams assuming the role of management consultants found that ingratiation, altruism, and conscientiousness were

Accepted Answer

A)  negatively related to team productivity. 
B)  perceived to be a form of negative manipulation. 
C)  negatively related to team members liking their peers. 
D)  positively related to team members liking their peers. 
A)  negatively related to team productivity. 
B)  perceived to be a form of negative manipulation. 
C)  negatively related to team members liking their peers. 
D)  positively related to team members liking their peers.

Question 10

Impression management is a(n)

Accepted Answer

A)  personal process. 
B)  organizational process. 
C)  industry. 
D)  personal process, organizational process, and an industry. 
A)  personal process. 
B)  organizational process. 
C)  industry. 
D)  personal process, organizational process, and an industry.

Question 11

Kerry, a sales representative, is likely to experience emotional labor when she frequently

Accepted Answer

A)  expresses her true feelings too frequently with customers. 
B)  refers her most difficult customers to her manager. 
C)  suppresses her true feelings just to please customers. 
D)  walks outside the building to scream about having to please customers. 
A)  expresses her true feelings too frequently with customers. 
B)  refers her most difficult customers to her manager. 
C)  suppresses her true feelings just to please customers. 
D)  walks outside the building to scream about having to please customers.

Question 12

Workers who displays positive emotion are more likely to receive below-average performance evaluations because the workplace is "strictly business."

Accepted Answer

A) True 
 B)False

Question 13

An investigation found that a company's reputation for being able to deliver growth, attract talented employees, and avoid ethical mishaps has a neutral impact on the value of its stock.

Accepted Answer

A) True 
 B)False

Question 14

A study about performance evaluations conducted in Taiwan found that when employees engaged in impression management, they reduced the negative relationship between

Accepted Answer

A)  physical appearance and job performance ratings. 
B)  numbers of hours worked and job performance ratings. 
C)  ingratiation and job performance ratings. 
D)  perceptions of organizational politics and job performance ratings. 
A)  physical appearance and job performance ratings. 
B)  numbers of hours worked and job performance ratings. 
C)  ingratiation and job performance ratings. 
D)  perceptions of organizational politics and job performance ratings.

Question 15

A positive consequence of using humor to the person engaged in ingratiation is that helps him or her alleviate boredom.

Accepted Answer

A) True 
 B)False

Question 16

The dysfunctional consequences of impression management are most likely to surface when its strategies and tactics are applied

Accepted Answer

A)  during the early career stages. 
B)  without skill, sensitivity, and ethical reasoning. 
C)  in a competitive workplace. 
D)  in an organizational culture that values harmonious relationships. 
A)  during the early career stages. 
B)  without skill, sensitivity, and ethical reasoning. 
C)  in a competitive workplace. 
D)  in an organizational culture that values harmonious relationships.

Question 17

A study showed that interviewers were more likely to hire candidates who

Accepted Answer

A)  made very little use of impression management techniques. 
B)  used impression management techniques. 
C)  engaged in self-promotion but avoided ingratiation. 
D)  avoided nonverbal forms of impression management. 
A)  made very little use of impression management techniques. 
B)  used impression management techniques. 
C)  engaged in self-promotion but avoided ingratiation. 
D)  avoided nonverbal forms of impression management.

Question 18

A study with student teams showed that ingratiation, altruism, and conscientiousness were positively related to team members disliking their peers.

Accepted Answer

A) True 
 B)False

Question 19

A pioneering study about the relationship between ingratiation and performance appraisal ratings found that ingratiation

Accepted Answer

A)  influenced the performance ratings given by female supervisors. 
B)  influenced the performance ratings given by male supervisors. 
C)  had a major indirect impact on performance appraisal ratings. 
D)  had a major direct impact on performance appraisal ratings. 
A)  influenced the performance ratings given by female supervisors. 
B)  influenced the performance ratings given by male supervisors. 
C)  had a major indirect impact on performance appraisal ratings. 
D)  had a major direct impact on performance appraisal ratings.

Question 20

A study about ingratiation at the executive level found that ingratiatory behavior toward executives who control access to board positions can provide an alternative pathway to the boardroom for those who

Accepted Answer

A)  are not high performers. 
B)  lack the social and educational credentials associated with the power elite. 
C)  possess the social and educational credentials associated with the power elite. 
D)  have relatively low self-esteem. 
A)  are not high performers. 
B)  lack the social and educational credentials associated with the power elite. 
C)  possess the social and educational credentials associated with the power elite. 
D)  have relatively low self-esteem.

A dysfunction noted of impression management is that the actor worries so much about looking good that he or she

With reference to leader-member exchanges, humor has been found to

A study about corporate image conducted with over 100 firms found environmentally friendly firms faced less stock price risk due to outside forces than did environmentally unfriendly firms.

A study at a university placement center indicated that self-promotion by applicants predicted how well they were judged to be suitable candidates, as well as being invited for an on-site visit.

The opinion was expressed in the textbook about impression management that workers not trying to create a good impression would create many dysfunctions.

A study about corporate image conducted with over 100 firms indicated that when a firm is environmentally friendly, more public relations about the issue may not increase the stock price.

The impression management tactic of opinion conformity is the most dysfunctional when the

A study of the effects of ingratiation and self-promotion during the job interview found that

A study with student teams assuming the role of management consultants found that ingratiation, altruism, and conscientiousness were

Impression management is a(n)

Kerry, a sales representative, is likely to experience emotional labor when she frequently

Workers who displays positive emotion are more likely to receive below-average performance evaluations because the workplace is "strictly business."

An investigation found that a company's reputation for being able to deliver growth, attract talented employees, and avoid ethical mishaps has a neutral impact on the value of its stock.

A study about performance evaluations conducted in Taiwan found that when employees engaged in impression management, they reduced the negative relationship between

A positive consequence of using humor to the person engaged in ingratiation is that helps him or her alleviate boredom.

The dysfunctional consequences of impression management are most likely to surface when its strategies and tactics are applied

A study showed that interviewers were more likely to hire candidates who

A study with student teams showed that ingratiation, altruism, and conscientiousness were positively related to team members disliking their peers.

A pioneering study about the relationship between ingratiation and performance appraisal ratings found that ingratiation

A study about ingratiation at the executive level found that ingratiatory behavior toward executives who control access to board positions can provide an alternative pathway to the boardroom for those who

The Meaning and Nature of Impression Management

A Cybernetic Model of Impression Management

Individual and Organizational Contributing Factors

Substantive Approaches to Self-Presentation

Surface-Level Approaches to Self-Presentation

Being Impressive by Making Others Feel Good

Self-Protection Techniques

Impression Management for Job Search and Performance Evaluation

Impression Management for Leaders

Impression Management by Organizations

Filters

Exam 11: Functional and Dysfunctional Consequences of Impression Management

A dysfunction noted of impression management is that the actor worries so much about looking good that he or she

With reference to leader-member exchanges, humor has been found to

A study about corporate image conducted with over 100 firms found environmentally friendly firms faced less stock price risk due to outside forces than did environmentally unfriendly firms.

A study at a university placement center indicated that self-promotion by applicants predicted how well they were judged to be suitable candidates, as well as being invited for an on-site visit.

The opinion was expressed in the textbook about impression management that workers not trying to create a good impression would create many dysfunctions.

A study about corporate image conducted with over 100 firms indicated that when a firm is environmentally friendly, more public relations about the issue may not increase the stock price.

The impression management tactic of opinion conformity is the most dysfunctional when the

A study of the effects of ingratiation and self-promotion during the job interview found that

A study with student teams assuming the role of management consultants found that ingratiation, altruism, and conscientiousness were

Impression management is a(n)

Kerry, a sales representative, is likely to experience emotional labor when she frequently

Workers who displays positive emotion are more likely to receive below-average performance evaluations because the workplace is "strictly business."

An investigation found that a company's reputation for being able to deliver growth, attract talented employees, and avoid ethical mishaps has a neutral impact on the value of its stock.

A study about performance evaluations conducted in Taiwan found that when employees engaged in impression management, they reduced the negative relationship between

A positive consequence of using humor to the person engaged in ingratiation is that helps him or her alleviate boredom.

The dysfunctional consequences of impression management are most likely to surface when its strategies and tactics are applied

A study showed that interviewers were more likely to hire candidates who

A study with student teams showed that ingratiation, altruism, and conscientiousness were positively related to team members disliking their peers.

A pioneering study about the relationship between ingratiation and performance appraisal ratings found that ingratiation

A study about ingratiation at the executive level found that ingratiatory behavior toward executives who control access to board positions can provide an alternative pathway to the boardroom for those who

The Meaning and Nature of Impression Management

A Cybernetic Model of Impression Management

Individual and Organizational Contributing Factors

Substantive Approaches to Self-Presentation

Surface-Level Approaches to Self-Presentation

Being Impressive by Making Others Feel Good

Self-Protection Techniques

Impression Management for Job Search and Performance Evaluation

Impression Management for Leaders

Impression Management by Organizations

Filters