Question 1

The administrative model of decision making describes how managers actually make decisions in difficult situations.

Accepted Answer

A) True 
 B)False  True

Question 2

Jefferson Inc. is an information technology consulting firm located in Washington D.C. Decisions at Jefferson are complex and involve many people, with a significant amount of disagreement and conflict. Which decision-making model fits best for this organization?

Accepted Answer

A)  Political 
B)  Functional 
C)  Classical 
D)  Administrative 
E)  Bureaucratic 
A)  Political 
B)  Functional 
C)  Classical 
D)  Administrative 
E)  Bureaucratic A

Question 3

The political model consists of vague problems and goals, limited information about alternatives and their outcomes, and a satisficing choice for resolving problems using intuition.

Accepted Answer

A) True 
 B)False  False

Question 4

Associated with the condition of _____ is the lowest possibility of failure.

Accepted Answer

A)  ambiguity 
B)  uncertainty 
C)  certainty 
D)  risk 
E)  all of these 
A)  ambiguity 
B)  uncertainty 
C)  certainty 
D)  risk 
E)  all of these

Question 5

All of these are basic assumptions of the political model except:

Accepted Answer

A)  organizations are made up of groups with diverse interests, goals, and values. 
B)  information is clear and complete. 
C)  managers do not have the time, resources, or mental capacity to identify all dimensions of the problem. 
D)  managers engage in the push and pull of debate to decide goals and discuss alternatives. 
E)  all of these are basic assumptions of the political model. 
A)  organizations are made up of groups with diverse interests, goals, and values. 
B)  information is clear and complete. 
C)  managers do not have the time, resources, or mental capacity to identify all dimensions of the problem. 
D)  managers engage in the push and pull of debate to decide goals and discuss alternatives. 
E)  all of these are basic assumptions of the political model.

Question 6

People who prefer simple, clear-cut solutions to problems use the directive style.

Accepted Answer

A) True 
 B)False

Question 7

For a non-programmed decision, feasible alternatives are hard to identify and in fact are already available within the organization's rules and procedures.

Accepted Answer

A) True 
 B)False

Question 8

Step one in the managerial decision-making process is recognition of decision requirement.

Accepted Answer

A) True 
 B)False

Question 9

.A situation where the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable refers to ambiguity.

Accepted Answer

A) True 
 B)False

Question 10

In many respects, the _____ model represents an "ideal" model decision-making and can't usually be attained by real people in real organizations.

Accepted Answer

The answer of In many respects, the _____ model represents...

Question 11

______ means that decision-makers choose the first solution alternative that satisfies minimal decision criteria.

Accepted Answer

The answer of ______ means that decision-makers choose the first...

Question 12

The classical model of decision making is based on _____ assumptions.

Accepted Answer

A)  philosophical 
B)  irrational 
C)  economic 
D)  uncertainty 
E)  technological 
A)  philosophical 
B)  irrational 
C)  economic 
D)  uncertainty 
E)  technological

Question 13

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming

Question 14

If your instructor has an attendance policy, she/he is using a(n):

Accepted Answer

A)  programmed decision. 
B)  unique approach. 
C)  condition of ambiguity. 
D)  nonprogrammed decision. 
E)  none of these. 
A)  programmed decision. 
B)  unique approach. 
C)  condition of ambiguity. 
D)  nonprogrammed decision. 
E)  none of these.

Question 15

Managers confront a decision requirement in the form of either a problem or an opportunity.

Accepted Answer

A) True 
 B)False

Question 16

Point-counterpoint is a decision-making technique in which people are assigned to express competing points of view.

Accepted Answer

A) True 
 B)False

Question 17

_____ decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

Accepted Answer

The answer of _____ decisions are made in response to...

Question 18

According to the classical model of decision making, managers' searches for alternatives are limited because of human, information, and resource constraints.

Accepted Answer

A) True 
 B)False

Question 19

Groupthink refers to the tendency of people in groups to suppress contrary opinions.

Accepted Answer

A) True 
 B)False

Question 20

Intuition is a quick apprehension of a decision situation based on past experience but without conscious thought.

Accepted Answer

A) True 
 B)False

The administrative model of decision making describes how managers actually make decisions in difficult situations.

Jefferson Inc. is an information technology consulting firm located in Washington D.C. Decisions at Jefferson are complex and involve many people, with a significant amount of disagreement and conflict. Which decision-making model fits best for this organization?

The political model consists of vague problems and goals, limited information about alternatives and their outcomes, and a satisficing choice for resolving problems using intuition.

Associated with the condition of _____ is the lowest possibility of failure.

All of these are basic assumptions of the political model except:

People who prefer simple, clear-cut solutions to problems use the directive style.

For a non-programmed decision, feasible alternatives are hard to identify and in fact are already available within the organization's rules and procedures.

Step one in the managerial decision-making process is recognition of decision requirement.

.A situation where the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable refers to ambiguity.

In many respects, the _____ model represents an "ideal" model decision-making and can't usually be attained by real people in real organizations.

______ means that decision-makers choose the first solution alternative that satisfies minimal decision criteria.

The classical model of decision making is based on _____ assumptions.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

If your instructor has an attendance policy, she/he is using a(n):

Managers confront a decision requirement in the form of either a problem or an opportunity.

Point-counterpoint is a decision-making technique in which people are assigned to express competing points of view.

_____ decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

According to the classical model of decision making, managers' searches for alternatives are limited because of human, information, and resource constraints.

Groupthink refers to the tendency of people in groups to suppress contrary opinions.

Intuition is a quick apprehension of a decision situation based on past experience but without conscious thought.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 9: Managerial Decision Making

The administrative model of decision making describes how managers actually make decisions in difficult situations.

Jefferson Inc. is an information technology consulting firm located in Washington D.C. Decisions at Jefferson are complex and involve many people, with a significant amount of disagreement and conflict. Which decision-making model fits best for this organization?

The political model consists of vague problems and goals, limited information about alternatives and their outcomes, and a satisficing choice for resolving problems using intuition.

Associated with the condition of _____ is the lowest possibility of failure.

All of these are basic assumptions of the political model except:

People who prefer simple, clear-cut solutions to problems use the directive style.

For a non-programmed decision, feasible alternatives are hard to identify and in fact are already available within the organization's rules and procedures.

Step one in the managerial decision-making process is recognition of decision requirement.

.A situation where the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable refers to ambiguity.

In many respects, the _____ model represents an "ideal" model decision-making and can't usually be attained by real people in real organizations.

______ means that decision-makers choose the first solution alternative that satisfies minimal decision criteria.

The classical model of decision making is based on _____ assumptions.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

If your instructor has an attendance policy, she/he is using a(n):

Managers confront a decision requirement in the form of either a problem or an opportunity.

Point-counterpoint is a decision-making technique in which people are assigned to express competing points of view.

_____ decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

According to the classical model of decision making, managers' searches for alternatives are limited because of human, information, and resource constraints.

Groupthink refers to the tendency of people in groups to suppress contrary opinions.

Intuition is a quick apprehension of a decision situation based on past experience but without conscious thought.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters