Question 1

Leading is the use of influence to motivate employees to achieve organizational goals.

Accepted Answer

A) True 
 B)False  True

Question 2

Technical skills are most important at lower organizational levels while conceptual skills become more important as managers move up the organizational hierarchy.

Accepted Answer

A) True 
 B)False  True

Question 3

When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of _____.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  dreaming 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  dreaming A

Question 4

Which of the following best describes Stacey's position as a functional manager?

Accepted Answer

A)  She is responsible for several departments that perform different functions. 
B)  She organizes people across departments to perform a specific task. 
C)  She is responsible for a self-contained division and all the departments within it. 
D)  She supervises employees with similar training and skills. 
E)  None of these. 
A)  She is responsible for several departments that perform different functions. 
B)  She organizes people across departments to perform a specific task. 
C)  She is responsible for a self-contained division and all the departments within it. 
D)  She supervises employees with similar training and skills. 
E)  None of these.

Question 5

Robert, a top-level manager at an advertising agency, spends a significant part of his work day identifying goals for future organizational performance and deciding how to use resources to attain these goals. This involves which management function?

Accepted Answer

A)  Controlling 
B)  Leading 
C)  Organizing 
D)  Planning 
E)  Delegating 
A)  Controlling 
B)  Leading 
C)  Organizing 
D)  Planning 
E)  Delegating

Question 6

Efficiency refers to the degree to which the organization achieves a stated objective.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not a function of management?

Accepted Answer

A)  Plan 
B)  Control 
C)  Organize 
D)  Lead 
E)  Performance 
A)  Plan 
B)  Control 
C)  Organize 
D)  Lead 
E)  Performance

Question 8

Which of the following best describes Terrance's position as a project manager?

Accepted Answer

A)  He is responsible for several departments that perform different functions. 
B)  He is required to have significant human skills. 
C)  He is responsible for self-contained division and all the departments within it. 
D)  He supervises employees with similar training and skills. 
E)  All of these. 
A)  He is responsible for several departments that perform different functions. 
B)  He is required to have significant human skills. 
C)  He is responsible for self-contained division and all the departments within it. 
D)  He supervises employees with similar training and skills. 
E)  All of these.

Question 9

The rise of virtual work has led to a decline in organizational hierarchies.

Accepted Answer

A) True 
 B)False

Question 10

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is most important at lower organizational levels?

Accepted Answer

A)  Planning skills 
B)  Human skills 
C)  Conceptual skills 
D)  Technical skills 
E)  None of these 
A)  Planning skills 
B)  Human skills 
C)  Conceptual skills 
D)  Technical skills 
E)  None of these

Question 12

Conceptual, human, and technical skills are important to which managerial level?

Accepted Answer

A)  Top managers 
B)  Middle managers 
C)  First-line managers 
D)  Non managers 
E)  All of these 
A)  Top managers 
B)  Middle managers 
C)  First-line managers 
D)  Non managers 
E)  All of these

Question 13

Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?

Accepted Answer

A)  Organizing 
B)  Motivating and communicating 
C)  Measuring 
D)  Developing people 
E)  Setting objectives 
A)  Organizing 
B)  Motivating and communicating 
C)  Measuring 
D)  Developing people 
E)  Setting objectives

Question 14

Briefly discuss the relationship between management skills and management level.

Accepted Answer

The answer should contain both of the fo

Question 15

One of the roles that a small business owner may emphasize over their counterpart in a large organization is that of a _____.

Accepted Answer

The answer of One of the roles that a small...

Question 16

_____ skills refers to the understanding and proficiency in the performance of specific tasks.

Accepted Answer

The answer of _____ skills refers to the understanding and...

Question 17

Being a successful manager means thinking in terms of all of the following, except:

Accepted Answer

A)  building teams. 
B)  generating the most profit. 
C)  becoming a motivator. 
D)  becoming an organizer. 
E)  establishing networks. 
A)  building teams. 
B)  generating the most profit. 
C)  becoming a motivator. 
D)  becoming an organizer. 
E)  establishing networks.

Question 18

The individual identity includes which of the following?

Accepted Answer

A)  Generalist, coordinates diverse tasks 
B)  Gets things done through others 
C)  Works relatively independently 
D)  A network builder 
E)  Works in highly interdependent manner 
A)  Generalist, coordinates diverse tasks 
B)  Gets things done through others 
C)  Works relatively independently 
D)  A network builder 
E)  Works in highly interdependent manner

Question 19

Manager's Shoptalk in Chapter 1 outlines all of the following issues would-be managers should consider except:

Accepted Answer

A)  the increased workload. 
B)  the challenge of supervising former peers. 
C)  the headache of responsibility for other people. 
D)  being caught in the middle. 
E)  the technical aspects of management. 
A)  the increased workload. 
B)  the challenge of supervising former peers. 
C)  the headache of responsibility for other people. 
D)  being caught in the middle. 
E)  the technical aspects of management.

Question 20

What is the role of the liaison?

Accepted Answer

A)  The liaison role pertains to decisions about how to allocate people, time, equipment, money, and other resources to attain desired outcomes. 
B)  The liaison role involves the initiation of change. 
C)  The liaison role pertains to the development of information sources both inside and outside the organization. 
D)  The liaison role involves handling ceremonial and symbolic activities for the department or organization. 
E)  The liaison role involves formal negotiations and bargaining to attain outcomes for the manager's unit of responsibility. 
A)  The liaison role pertains to decisions about how to allocate people, time, equipment, money, and other resources to attain desired outcomes. 
B)  The liaison role involves the initiation of change. 
C)  The liaison role pertains to the development of information sources both inside and outside the organization. 
D)  The liaison role involves handling ceremonial and symbolic activities for the department or organization. 
E)  The liaison role involves formal negotiations and bargaining to attain outcomes for the manager's unit of responsibility.

Leading is the use of influence to motivate employees to achieve organizational goals.

Technical skills are most important at lower organizational levels while conceptual skills become more important as managers move up the organizational hierarchy.

When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of _____.

Which of the following best describes Stacey's position as a functional manager?

Robert, a top-level manager at an advertising agency, spends a significant part of his work day identifying goals for future organizational performance and deciding how to use resources to attain these goals. This involves which management function?

Efficiency refers to the degree to which the organization achieves a stated objective.

Which of the following is not a function of management?

Which of the following best describes Terrance's position as a project manager?

The rise of virtual work has led to a decline in organizational hierarchies.

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

Which of the following is most important at lower organizational levels?

Conceptual, human, and technical skills are important to which managerial level?

Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?

Briefly discuss the relationship between management skills and management level.

One of the roles that a small business owner may emphasize over their counterpart in a large organization is that of a _____.

_____ skills refers to the understanding and proficiency in the performance of specific tasks.

Being a successful manager means thinking in terms of all of the following, except:

The individual identity includes which of the following?

Manager's Shoptalk in Chapter 1 outlines all of the following issues would-be managers should consider except:

What is the role of the liaison?

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 1: Innovative Management for a Changing World

Leading is the use of influence to motivate employees to achieve organizational goals.

Technical skills are most important at lower organizational levels while conceptual skills become more important as managers move up the organizational hierarchy.

When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of _____.

Which of the following best describes Stacey's position as a functional manager?

Robert, a top-level manager at an advertising agency, spends a significant part of his work day identifying goals for future organizational performance and deciding how to use resources to attain these goals. This involves which management function?

Efficiency refers to the degree to which the organization achieves a stated objective.

Which of the following is not a function of management?

Which of the following best describes Terrance's position as a project manager?

The rise of virtual work has led to a decline in organizational hierarchies.

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

Which of the following is most important at lower organizational levels?

Conceptual, human, and technical skills are important to which managerial level?

Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?

Briefly discuss the relationship between management skills and management level.

One of the roles that a small business owner may emphasize over their counterpart in a large organization is that of a _____.

_____ skills refers to the understanding and proficiency in the performance of specific tasks.

Being a successful manager means thinking in terms of all of the following, except:

The individual identity includes which of the following?

Manager's Shoptalk in Chapter 1 outlines all of the following issues would-be managers should consider except:

What is the role of the liaison?

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters