Question 1

Which of the following is a way for managers to promote organizational commitment?

Accepted Answer

A)  Making work difficult 
B)  Punishing poor performance 
C)  Creating more rules 
D)  Giving more rewards 
E)  Being honest 
A)  Making work difficult 
B)  Punishing poor performance 
C)  Creating more rules 
D)  Giving more rewards 
E)  Being honest E

Question 2

Self-management is NOT a component of emotional intelligence.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following refers to the tendency to place the primary responsibility for one's success or failure either within oneself or on outside forces?

Accepted Answer

A)  Machiavellianism 
B)  Emotional stability 
C)  Locus of control 
D)  Authoritarianism 
E)  Extroversion 
A)  Machiavellianism 
B)  Emotional stability 
C)  Locus of control 
D)  Authoritarianism 
E)  Extroversion C

Question 4

_____is the process by which individuals screen and select the various objects and stimuli that vie for their attention.

Accepted Answer

A)  Person-job fit 
B)  Perceptual selectivity 
C)  Organizational citizenry 
D)  Projection 
E)  Perceptual grouping 
A)  Person-job fit 
B)  Perceptual selectivity 
C)  Organizational citizenry 
D)  Projection 
E)  Perceptual grouping

Question 5

Self-serving bias is when people give themselves too much credit for what they do well and give external forces too much blame when they fail.

Accepted Answer

A) True 
 B)False

Question 6

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

Accepted Answer

A) True 
 B)False

Question 7

A positive attitude toward one's job is called ______.

Accepted Answer

The answer of A positive attitude toward one's job is...

Question 8

People generally experience _____ when their work matches their needs and interests, when working conditions and rewards (such as pay) are satisfactory, and when the employees like their co-workers.

Accepted Answer

A)  job involvement 
B)  extroversion 
C)  cognitive dissonance 
D)  Machiavellianism 
E)  job satisfaction 
A)  job involvement 
B)  extroversion 
C)  cognitive dissonance 
D)  Machiavellianism 
E)  job satisfaction

Question 9

Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?

Accepted Answer

A)  Agreeableness 
B)  Conscientiousness 
C)  Emotional stability 
D)  Openness to experience 
E)  Extroversion 
A)  Agreeableness 
B)  Conscientiousness 
C)  Emotional stability 
D)  Openness to experience 
E)  Extroversion

Question 10

When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening.

Accepted Answer

A)  Perceptual selectivity 
B)  Cognitive dissonance 
C)  Contagious feeling 
D)  Self-efficacy 
E)  Emotional contagion 
A)  Perceptual selectivity 
B)  Cognitive dissonance 
C)  Contagious feeling 
D)  Self-efficacy 
E)  Emotional contagion

Question 11

According to research, an individual's personality has no affect on how they respond to stressors.

Accepted Answer

A) True 
 B)False

Question 12

An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:

Accepted Answer

A)  locus of control. 
B)  self-confidence. 
C)  self-efficacy. 
D)  perceptual selectivity. 
E)  cognitive dissonance. 
A)  locus of control. 
B)  self-confidence. 
C)  self-efficacy. 
D)  perceptual selectivity. 
E)  cognitive dissonance.

Question 13

Canyon River, Inc. is looking for an individual who has a broad range of interests and is imaginative, creative, artistically sensitive, and willing to consider new ideas. Which of these factors are they emphasizing in their search?

Accepted Answer

A)  Agreeableness 
B)  Conscientiousness 
C)  Emotional stability 
D)  Openness to experience 
E)  Extroversion 
A)  Agreeableness 
B)  Conscientiousness 
C)  Emotional stability 
D)  Openness to experience 
E)  Extroversion

Question 14

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

Accepted Answer

A)  perceptual distortion. 
B)  closure activity. 
C)  the fundamental attribution error. 
D)  stereotyping. 
E)  perceptual grouping. 
A)  perceptual distortion. 
B)  closure activity. 
C)  the fundamental attribution error. 
D)  stereotyping. 
E)  perceptual grouping.

Question 15

Attitudes are judgments about what caused a person's behavior.

Accepted Answer

A) True 
 B)False

Question 16

People with an external locus of control are:

Accepted Answer

A)  more achievement oriented. 
B)  better able to handle complex information and problem solving. 
C)  more independent. 
D)  easier to motivate. 
E)  easier to lead. 
A)  more achievement oriented. 
B)  better able to handle complex information and problem solving. 
C)  more independent. 
D)  easier to motivate. 
E)  easier to lead.

Question 17

A high degree of _____means you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence.

Accepted Answer

A)  self-management 
B)  social cohesiveness 
C)  social awareness 
D)  relationship management 
E)  self-awareness 
A)  self-management 
B)  social cohesiveness 
C)  social awareness 
D)  relationship management 
E)  self-awareness

Question 18

The tendency to overestimate the contribution of internal factors is part of which perceptual bias?

Accepted Answer

A)  Projection 
B)  Self-serving bias 
C)  The halo effect 
D)  Figure ground 
E)  Selective perception 
A)  Projection 
B)  Self-serving bias 
C)  The halo effect 
D)  Figure ground 
E)  Selective perception

Question 19

The degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented is conscientiousness.

Accepted Answer

A) True 
 B)False

Question 20

_____is defined as a positive attitude toward one's job.

Accepted Answer

A)  Occupation approval 
B)  Career fulfillment 
C)  Job satisfaction 
D)  Organizational happiness 
E)  Organizational commitment 
A)  Occupation approval 
B)  Career fulfillment 
C)  Job satisfaction 
D)  Organizational happiness 
E)  Organizational commitment

Which of the following is a way for managers to promote organizational commitment?

Self-management is NOT a component of emotional intelligence.

Which of the following refers to the tendency to place the primary responsibility for one's success or failure either within oneself or on outside forces?

_____is the process by which individuals screen and select the various objects and stimuli that vie for their attention.

Self-serving bias is when people give themselves too much credit for what they do well and give external forces too much blame when they fail.

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

A positive attitude toward one's job is called ______.

People generally experience _____ when their work matches their needs and interests, when working conditions and rewards (such as pay) are satisfactory, and when the employees like their co-workers.

Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?

When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening.

According to research, an individual's personality has no affect on how they respond to stressors.

An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:

Canyon River, Inc. is looking for an individual who has a broad range of interests and is imaginative, creative, artistically sensitive, and willing to consider new ideas. Which of these factors are they emphasizing in their search?

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

Attitudes are judgments about what caused a person's behavior.

People with an external locus of control are:

A high degree of _____means you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence.

The tendency to overestimate the contribution of internal factors is part of which perceptual bias?

The degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented is conscientiousness.

_____is defined as a positive attitude toward one's job.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 14: Understanding Individual Behavior

Which of the following is a way for managers to promote organizational commitment?

Self-management is NOT a component of emotional intelligence.

Which of the following refers to the tendency to place the primary responsibility for one's success or failure either within oneself or on outside forces?

_____is the process by which individuals screen and select the various objects and stimuli that vie for their attention.

Self-serving bias is when people give themselves too much credit for what they do well and give external forces too much blame when they fail.

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

A positive attitude toward one's job is called ______.

People generally experience _____ when their work matches their needs and interests, when working conditions and rewards (such as pay) are satisfactory, and when the employees like their co-workers.

Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?

When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening.

According to research, an individual's personality has no affect on how they respond to stressors.

An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:

Canyon River, Inc. is looking for an individual who has a broad range of interests and is imaginative, creative, artistically sensitive, and willing to consider new ideas. Which of these factors are they emphasizing in their search?

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

Attitudes are judgments about what caused a person's behavior.

People with an external locus of control are:

A high degree of _____means you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence.

The tendency to overestimate the contribution of internal factors is part of which perceptual bias?

The degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented is conscientiousness.

_____is defined as a positive attitude toward one's job.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters