Question 1

Standing plans define company responses to specific situations such as natural emergencies or competitive setbacks.

Accepted Answer

A) True 
 B)False  False

Question 2

_____ are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy.

Accepted Answer

Tactical plans

Question 3

_____ is the act of determining the organization's goals and the means for achieving them.

Accepted Answer

A)  Brainstorming 
B)  Organizing 
C)  Planning 
D)  Developing a mission 
E)  A blueprint 
A)  Brainstorming 
B)  Organizing 
C)  Planning 
D)  Developing a mission 
E)  A blueprint C

Question 4

_____ is the first step in the MBO process.

Accepted Answer

A)  Setting goals 
B)  Developing action plans 
C)  Appraising overall performance 
D)  Reviewing progress 
E)  None of these 
A)  Setting goals 
B)  Developing action plans 
C)  Appraising overall performance 
D)  Reviewing progress 
E)  None of these

Question 5

_____ plans are developed to achieve a set of goals that are not likely to be repeated in the future.

Accepted Answer

The answer of _____ plans are developed to achieve a...

Question 6

_____ involves looking at trends and discontinuities and imagining possible alternative future to build a framework within which unexpected future events can be managed.

Accepted Answer

A)  Scenario building 
B)  Crisis planning 
C)  Contingency planning 
D)  Trend management 
E)  Caution planning 
A)  Scenario building 
B)  Crisis planning 
C)  Contingency planning 
D)  Trend management 
E)  Caution planning

Question 7

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's _____.

Accepted Answer

A)  tactical goals 
B)  operational goals 
C)  mission 
D)  tactical plans 
E)  operational plans 
A)  tactical goals 
B)  operational goals 
C)  mission 
D)  tactical plans 
E)  operational plans

Question 8

CASE
Scenario - Katelynn Kareem
Managers at Alba Corp. just announced that the new management program would be focused around MBO concepts. Katelynn Kareem had been a manager at Alba Corp. for ten years and she was not certain if this new MBO approach was going to fit her department. She had strong commitment to achieving the company's objectives, but she also knew her employees well enough to know that some didn't share the same commitment.
-Katelynn can anticipate enjoying the advantages of MBO which include:

Accepted Answer

A)  increased orientation toward goal achievement. 
B)  performance can improve at all company levels. 
C)  employees are more motivated. 
D)  increased orientation toward goal achievement and motivation. 
E)  all of these. 
A)  increased orientation toward goal achievement. 
B)  performance can improve at all company levels. 
C)  employees are more motivated. 
D)  increased orientation toward goal achievement and motivation. 
E)  all of these.

Question 9

Silver Star Automobiles holds monthly planning and operational reviews to ensure that it is on track for meeting organizational goals. This involves which stage of the organizational planning process?

Accepted Answer

A)  Developing the plan 
B)  Translating the plan 
C)  Plan operations 
D)  Executing the plan 
E)  Monitoring and learning 
A)  Developing the plan 
B)  Translating the plan 
C)  Plan operations 
D)  Executing the plan 
E)  Monitoring and learning

Question 10

What are the two stages of crisis management?

Accepted Answer

Prevention

Question 11

The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational level.

Accepted Answer

A) True 
 B)False

Question 12

List the five characteristics of effective goals.

Accepted Answer

Goals should be (1) specific and measura

Question 13

Managers work with planning experts to develop their own goals and plans in decentralized planning.

Accepted Answer

A) True 
 B)False

Question 14

CASE
Scenario - Katelynn Kareem
Managers at Alba Corp. just announced that the new management program would be focused around MBO concepts. Katelynn Kareem had been a manager at Alba Corp. for ten years and she was not certain if this new MBO approach was going to fit her department. She had strong commitment to achieving the company's objectives, but she also knew her employees well enough to know that some didn't share the same commitment.
-What can Katelynn expect to be doing during the final step of the MBO process?

Accepted Answer

A)  Setting goals 
B)  Reviewing progress 
C)  Appraising overall performance 
D)  Defining mission 
E)  Developing action plans 
A)  Setting goals 
B)  Reviewing progress 
C)  Appraising overall performance 
D)  Defining mission 
E)  Developing action plans

Question 15

Which of the following is NOT a tool for executing a plan?

Accepted Answer

A)  Management by objectives 
B)  Operations map 
C)  Performance dashboards 
D)  Single use plans 
E)  Decentralized responsibility 
A)  Management by objectives 
B)  Operations map 
C)  Performance dashboards 
D)  Single use plans 
E)  Decentralized responsibility

Question 16

_____ is the final step in the MBO process.

Accepted Answer

A)  Appraise overall performance 
B)  Develop an action plan 
C)  Review progress 
D)  Set goals 
E)  Conduct periodic checkups 
A)  Appraise overall performance 
B)  Develop an action plan 
C)  Review progress 
D)  Set goals 
E)  Conduct periodic checkups

Question 17

A project is an example of a:

Accepted Answer

A)  policy. 
B)  standing plan. 
C)  procedure. 
D)  single-use plan. 
E)  rule. 
A)  policy. 
B)  standing plan. 
C)  procedure. 
D)  single-use plan. 
E)  rule.

Question 18

Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the following criteria for effective goals?

Accepted Answer

A)  Specific and measurable 
B)  Challenging but realistic 
C)  Covers key result areas 
D)  Defined time period 
E)  Linked to rewards 
A)  Specific and measurable 
B)  Challenging but realistic 
C)  Covers key result areas 
D)  Defined time period 
E)  Linked to rewards

Question 19

You are violating which of these goal characteristics when you attempt to create goals for every aspect of employee behavior?

Accepted Answer

A)  Specific and measurable 
B)  Linked to rewards 
C)  Defined time period 
D)  Cover key result areas 
E)  Challenging but realistic 
A)  Specific and measurable 
B)  Linked to rewards 
C)  Defined time period 
D)  Cover key result areas 
E)  Challenging but realistic

Question 20

Trend management is looking at trends and discontinuities and imagining possible alternative futures.

Accepted Answer

A) True 
 B)False

Standing plans define company responses to specific situations such as natural emergencies or competitive setbacks.

_____ are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy.

_____ is the act of determining the organization's goals and the means for achieving them.

_____ is the first step in the MBO process.

_____ plans are developed to achieve a set of goals that are not likely to be repeated in the future.

_____ involves looking at trends and discontinuities and imagining possible alternative future to build a framework within which unexpected future events can be managed.

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's _____.

Silver Star Automobiles holds monthly planning and operational reviews to ensure that it is on track for meeting organizational goals. This involves which stage of the organizational planning process?

What are the two stages of crisis management?

The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational level.

List the five characteristics of effective goals.

Managers work with planning experts to develop their own goals and plans in decentralized planning.

Which of the following is NOT a tool for executing a plan?

_____ is the final step in the MBO process.

A project is an example of a:

Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the following criteria for effective goals?

You are violating which of these goal characteristics when you attempt to create goals for every aspect of employee behavior?

Trend management is looking at trends and discontinuities and imagining possible alternative futures.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 7: Managerial Planning and Goal Setting

Standing plans define company responses to specific situations such as natural emergencies or competitive setbacks.

_____ are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy.

_____ is the act of determining the organization's goals and the means for achieving them.

_____ is the first step in the MBO process.

_____ plans are developed to achieve a set of goals that are not likely to be repeated in the future.

_____ involves looking at trends and discontinuities and imagining possible alternative future to build a framework within which unexpected future events can be managed.

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's _____.

Silver Star Automobiles holds monthly planning and operational reviews to ensure that it is on track for meeting organizational goals. This involves which stage of the organizational planning process?

What are the two stages of crisis management?

The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational level.

List the five characteristics of effective goals.

Managers work with planning experts to develop their own goals and plans in decentralized planning.

Which of the following is NOT a tool for executing a plan?

_____ is the final step in the MBO process.

A project is an example of a:

Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the following criteria for effective goals?

You are violating which of these goal characteristics when you attempt to create goals for every aspect of employee behavior?

Trend management is looking at trends and discontinuities and imagining possible alternative futures.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters