Exam 21: Operations and Value Chain Management
Exam 1: Managing in Turbulent Times174 Questions
Exam 2: The Evolution of Management Thinking179 Questions
Exam 3: The Environment and Corporate Culture167 Questions
Exam 4: Managing in a Global Environment192 Questions
Exam 5: Ethics and Social Responsibility178 Questions
Exam 6: Managing Small Business Start-Ups145 Questions
Exam 7: Managerial Planning and Goal Setting151 Questions
Exam 8: Strategy Formulation and Implementation162 Questions
Exam 9: Managerial Decision Making153 Questions
Exam 10: Designing Adaptive Organizations232 Questions
Exam 11: Managing Change and Innovation171 Questions
Exam 12: Human Resource Management162 Questions
Exam 13: Meeting the Challenge of Diversity126 Questions
Exam 14: Dynamics of Behavior in Organizations152 Questions
Exam 15: Leadership155 Questions
Exam 16: Motivation182 Questions
Exam 17: Communication155 Questions
Exam 18: Teamwork213 Questions
Exam 19: Managerial and Quality Control157 Questions
Exam 20: Information Technology and E-Business130 Questions
Exam 21: Operations and Value Chain Management145 Questions
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The ratio of total outputs to the inputs from labor, capital, materials, and energy is called the total factor productivity.
(True/False)
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Increased managerial productivity means having workers produce more output in the same time period.
(True/False)
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______________________________ is the determination and adjustment of the organization's ability to produce products and services to match customer demand.
(Short Answer)
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In general, companies keep more safety stock when demand for items is easy to predict.
(True/False)
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Partial productivity is the ratio of total outputs to a major category of inputs.
(True/False)
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JIT inventory systems are designed to reduce the level of an organization's inventory to zero.
(True/False)
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A process layout is a facilities layout in which machines that perform the same function are grouped together in one location.
(True/False)
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__________ is the degree to which the customer can count on the product or service to fulfill its intended function.
(Multiple Choice)
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__________ refers to a production technology in which computers perform new product design.
(Multiple Choice)
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__________ is the recognition of the importance of operations to the firm's success and the involvement of operations managers in the organization's strategic planning.
(Multiple Choice)
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__________ are designed to reduce an organization's inventories to zero.
(Multiple Choice)
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A facilities layout in which machines that perform the same function are grouped together in one location is known as a(n) _________________________.
(Short Answer)
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___________________________________ systems are designed to reduce the level of an organization's inventory to zero.
(Short Answer)
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Services have one additional design requirement over product designs. This requirement is called
(Multiple Choice)
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Three types of normal inventory are finished goods, work in process, and raw materials.
(True/False)
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____________________ manufacturing is a manufacturing process using highly trained employees at every stage of the production process to cut waste and improve quality.
(Short Answer)
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You get __________ when an organization's output of goods and services is divided by its inputs.
(Multiple Choice)
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____________________ is the moving of finished products out to customers.
(Short Answer)
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