Exam 21: Operations and Value Chain Management

CASE Scenario - Neal Muli At Samomi Manufacturing Inc., manager Neal Muli wants to use highly trained employees at every stage of the production process to cut waste and improve quality. He is training employees to "think lean" and become empowered to make changes to attack waste and strive for continuous improvement in all areas. -The heart of Muli's idea is

The activities required to physically move materials into the company's operations facility and to move finished products to customers refers to ____________________.

With a product layout, the product remains in one location and the required tasks and equipment are brought to it.

Flour, sugar, and baking soda are __________ for a bakery.

Logistics is the moving of finished products out to customers.

A dependent demand inventory planning and control system that schedules the precise amount of all materials required to support the production of desired and products is called _____________________________________________.

The notion of simplicity and DFMA translate into four concerns for product design. Which of the following is NOT one of the concerns?

The most recent advances in ________________________________________ involve using Internet technologies to achieve the right balance of low inventory levels and customer responsiveness.

Which of the following statements about inventory is NOT true?

The service sector has increased __________ times as fast as the manufacturing sector in the North American economy.

One of the criticisms of Deming's 14 points for management productivity is that he did not emphasize teaching leadership.

The field of management that specializes in production of goods and services and uses special tools and techniques for solving production problems is called operations management.

Operations strategy is the recognition of the important role of operations in organizational success and involvement of operations managers in the organization's strategic planning.

A facilities layout in which machines dedicated to sequences of production are grouped in accordance with group-technology principles is known as a cellular layout.

The process layout has which of the following advantages?

________________________________________ is the ratio of total outputs to the inputs from labor, capital, materials, and energy.

Today, more than one-half of all businesses are service organizations and one-third of the U.S. workforce is employed in services.

Why do companies try to keep inventory low?

Increased ________________________________________ simply means that managers do a better job of running the business.

___________________________________ is the term for managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to final consumers.