Exam 5: Short Workplace Messages and Digital Media

Yer's company has decided to let employees use instant messaging (IM) as an internal communication tool, and she wants to make sure that she's using it professionally. What should she do?

(Multiple Choice)

4.9/5

(37)

Question 21

What is the current advice on the use of a greeting on business e-mail?

(Multiple Choice)

4.8/5

(32)

Question 22

An e-mail message or memo usually ends with action information, dates, or deadlines; a summary of the message; or a

(Multiple Choice)

4.9/5

(32)

Question 23

You are using the corporate blog to respond to a business emergency. Which of the following is the best recommendation?

(Multiple Choice)

4.9/5

(37)

Question 24

When texting or instant messaging on the job, don't worry about your grammar and spelling because your goal is to send quick, short messages.

(True/False)

4.9/5

(42)

Question 25

Why do some employers forbid employees to use instant messaging (IM) and texting?

(Multiple Choice)

4.8/5

(43)

Question 26

Many companies have modeled their internal social networks after Facebook.

(True/False)

4.8/5

(34)

Question 27

Although wikis have become popular among some users, major companies have yet to embrace them in the business world.

(True/False)

4.9/5

(33)

Question 28

Memos should be organized directly by conveying the main idea first.

(True/False)

4.8/5

(33)

Question 29

Social networking sites enable businesses to connect with customers and employees, share company news, and exchange ideas.

(True/False)

4.8/5

(39)

Question 30

Which of the following situations is most appropriate for sending an e-mail message?

(Multiple Choice)

4.9/5

(35)

Question 31

One advantage of a wiki is that it

(Multiple Choice)

4.8/5

(39)

Question 32

Including a subject line in your e-mail message is optional because the message is usually short.

(True/False)

4.9/5

(35)

Question 33

All of the following are reasons memos are used to send internal messages except

(Multiple Choice)

4.9/5

(35)

Question 34

Before using IM or text messaging on the job, be sure you have permission.

(True/False)

4.9/5

(49)

Question 35

One benefit of using text or instant messaging on the job is that these messages cannot be used as evidence in lawsuits.

(True/False)

4.9/5

(38)

Question 36

Bennett is sending an e-mail message about a change in procedure for submitting work hours. Which of the following represents the most direct opening?

(Multiple Choice)

5.0/5

(36)

Question 37

As long as you use privacy settings on social networking sites, you do not need to worry about personal sensitive information being shared.

(True/False)

4.8/5

(40)

Question 38

Like e-mail messages, memos can be used to communicate within an organization and with external customers, companies, and organizations.

(True/False)

4.8/5

(28)

Question 39

Podcasting has experienced large growth and has spread among various user groups online.

(True/False)

4.9/5

(37)

Question 40

Showing 21 - 40 of 100

Yer's company has decided to let employees use instant messaging (IM) as an internal communication tool, and she wants to make sure that she's using it professionally. What should she do?

What is the current advice on the use of a greeting on business e-mail?

An e-mail message or memo usually ends with action information, dates, or deadlines; a summary of the message; or a

You are using the corporate blog to respond to a business emergency. Which of the following is the best recommendation?

When texting or instant messaging on the job, don't worry about your grammar and spelling because your goal is to send quick, short messages.

Why do some employers forbid employees to use instant messaging (IM) and texting?

Many companies have modeled their internal social networks after Facebook.

Although wikis have become popular among some users, major companies have yet to embrace them in the business world.

Memos should be organized directly by conveying the main idea first.

Social networking sites enable businesses to connect with customers and employees, share company news, and exchange ideas.

Which of the following situations is most appropriate for sending an e-mail message?

One advantage of a wiki is that it

Including a subject line in your e-mail message is optional because the message is usually short.

All of the following are reasons memos are used to send internal messages except

Before using IM or text messaging on the job, be sure you have permission.

One benefit of using text or instant messaging on the job is that these messages cannot be used as evidence in lawsuits.

Bennett is sending an e-mail message about a change in procedure for submitting work hours. Which of the following represents the most direct opening?

As long as you use privacy settings on social networking sites, you do not need to worry about personal sensitive information being shared.

Like e-mail messages, memos can be used to communicate within an organization and with external customers, companies, and organizations.

Podcasting has experienced large growth and has spread among various user groups online.

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Correction Symbols and Proofreading Marks

Document Format Guide

Documentation Formats

Filters