Question 1

If you find information on the Web, you can be assured that it is reliable.

Accepted Answer

A) True 
 B)False

Question 2

What advice should you follow when preparing a table of contents?

Accepted Answer

A)  Avoid leaders (spaced dots) on a table of contents to avoid confusing the reader. 
B)  Include only the front matter components and the main body headings and subheadings. 
C)  Center all major headings. 
D)  Title the page Contents or Table of Contents. 
A)  Avoid leaders (spaced dots) on a table of contents to avoid confusing the reader. 
B)  Include only the front matter components and the main body headings and subheadings. 
C)  Center all major headings. 
D)  Title the page Contents or Table of Contents.

Question 3

The major advantage of line charts is that they

Accepted Answer

A)  compare related items. 
B)  present large amounts of data. 
C)  show the proportion of parts to a whole. 
D)  demonstrate trends. 
A)  compare related items. 
B)  present large amounts of data. 
C)  show the proportion of parts to a whole. 
D)  demonstrate trends.

Question 4

What is the best advice to follow when developing a bibliographic list of sources for a formal report?

Accepted Answer

A)  Include only published sources within your bibliographic list. 
B)  Label the page "Works Cited" when using either the APA or MLA format. 
C)  List the sources in alphabetical order. 
D)  Avoid developing a bibliographic list of sources because the in-text citations will identify each source used within the report. 
A)  Include only published sources within your bibliographic list. 
B)  Label the page "Works Cited" when using either the APA or MLA format. 
C)  List the sources in alphabetical order. 
D)  Avoid developing a bibliographic list of sources because the in-text citations will identify each source used within the report.

Question 5

The body of a formal report should

Accepted Answer

A)  define important and unfamiliar terms. 
B)  identify the individuals responsible for commissioning the report. 
C)  discuss, analyze, interpret, and evaluate the research findings or solution to the problem. 
D)  include a description of all secondary and primary data collected during the research phase of writing the report. 
A)  define important and unfamiliar terms. 
B)  identify the individuals responsible for commissioning the report. 
C)  discuss, analyze, interpret, and evaluate the research findings or solution to the problem. 
D)  include a description of all secondary and primary data collected during the research phase of writing the report.

Question 6

Direct quotations are often useful to provide objective data and to establish the severity of a problem as seen by experts.

Accepted Answer

A) True 
 B)False

Question 7

If you are worried about plagiarizing, you can avoid the problem if you use the grammatical structure of the original and just replace words with synonyms.

Accepted Answer

A) True 
 B)False

Question 8

Unlike a business proposal, a formal business report presents findings and recommendations based on research and data analysis.

Accepted Answer

A) True 
 B)False

Question 9

In her letter to policyholders, Min Yi needs a graphic depicting the procedure a policyholder follows when filing a claim. Which of these would be most appropriate?

Accepted Answer

A)  Organizational chart 
B)  Flowchart 
C)  Illustration 
D)  Table 
A)  Organizational chart 
B)  Flowchart 
C)  Illustration 
D)  Table

Question 10

What type of print resource provides excellent in-depth, historical data?

Accepted Answer

A)  Periodicals 
B)  Bibliographic indexes 
C)  Databases 
D)  Books 
A)  Periodicals 
B)  Bibliographic indexes 
C)  Databases 
D)  Books

Question 11

Although formal reports are similar to formal proposals, a primary difference is that

Accepted Answer

A)  formal reports represent the end product of thorough research and data analysis. 
B)  formal reports use a more conversational tone. 
C)  formal reports are longer than formal proposals. 
D)  formal reports are organized indirectly. 
A)  formal reports represent the end product of thorough research and data analysis. 
B)  formal reports use a more conversational tone. 
C)  formal reports are longer than formal proposals. 
D)  formal reports are organized indirectly.

Question 12

Jeremy has decided to include a deadline for acceptance in his proposal to install energy-efficient workstations for a local manufacturer. In which section should Jeremy place the deadline?

Accepted Answer

A)  Introduction 
B)  Background 
C)  Conclusion and authorization 
D)  Proposal 
A)  Introduction 
B)  Background 
C)  Conclusion and authorization 
D)  Proposal

Question 13

Surveys, which are used to collect firsthand data, have many advantages. One advantage is that

Accepted Answer

A)  those who respond to mailed or online surveys exactly represent the overall population. 
B)  respondents can be relied on to respond openly and truthfully to anonymous surveys. 
C)  data can be gathered economically and efficiently. 
D)  return rates for online and mailed surveys are typically over 90 percent. 
A)  those who respond to mailed or online surveys exactly represent the overall population. 
B)  respondents can be relied on to respond openly and truthfully to anonymous surveys. 
C)  data can be gathered economically and efficiently. 
D)  return rates for online and mailed surveys are typically over 90 percent.

Question 14

Commonly shared in online environments, a(n) ___________________ is a type of visual aid that combines images and graphic elements to present complex information in a format that is easy to understand.

Accepted Answer

The answer of Commonly shared in online environments, a(n) ___________________...

Question 15

A report discussing the correct procedure to process customer complaints should be organized using a chronological order.

Accepted Answer

A) True 
 B)False

Question 16

Pie charts are an effective visual to demonstrate a procedure.

Accepted Answer

A) True 
 B)False

Question 17

Paraphrasing is

Accepted Answer

A)  restating an original passage in your own words. 
B)  repeating the grammatical structure of the original passage. 
C)  replacing original words with appropriate synonyms. 
D)  indicating the source of the original work. 
A)  restating an original passage in your own words. 
B)  repeating the grammatical structure of the original passage. 
C)  replacing original words with appropriate synonyms. 
D)  indicating the source of the original work.

Question 18

Which of the following statements about documenting data is not accurate?

Accepted Answer

A)  Documenting data can strengthen your argument. 
B)  Documenting data protects you from charges of plagiarism. 
C)  Documenting data is not necessary if you put the information in your own words. 
D)  Documenting data helps the reader pursue the topic further and make use of the information. 
A)  Documenting data can strengthen your argument. 
B)  Documenting data protects you from charges of plagiarism. 
C)  Documenting data is not necessary if you put the information in your own words. 
D)  Documenting data helps the reader pursue the topic further and make use of the information.

Question 19

What is the first step in writing a formal report?

Accepted Answer

A)  Selecting an appropriate layout and format 
B)  Researching primary and secondary data 
C)  Writing a purpose statement 
D)  Determining the length of the report 
A)  Selecting an appropriate layout and format 
B)  Researching primary and secondary data 
C)  Writing a purpose statement 
D)  Determining the length of the report

Question 20

A(n) ____________________ presents an overview of a longer report for people who may not have time read the entire report.

Accepted Answer

The answer of A(n) ____________________ presents an overview of a...

If you find information on the Web, you can be assured that it is reliable.

What advice should you follow when preparing a table of contents?

The major advantage of line charts is that they

What is the best advice to follow when developing a bibliographic list of sources for a formal report?

The body of a formal report should

Direct quotations are often useful to provide objective data and to establish the severity of a problem as seen by experts.

If you are worried about plagiarizing, you can avoid the problem if you use the grammatical structure of the original and just replace words with synonyms.

Unlike a business proposal, a formal business report presents findings and recommendations based on research and data analysis.

In her letter to policyholders, Min Yi needs a graphic depicting the procedure a policyholder follows when filing a claim. Which of these would be most appropriate?

What type of print resource provides excellent in-depth, historical data?

Although formal reports are similar to formal proposals, a primary difference is that

Jeremy has decided to include a deadline for acceptance in his proposal to install energy-efficient workstations for a local manufacturer. In which section should Jeremy place the deadline?

Surveys, which are used to collect firsthand data, have many advantages. One advantage is that

Commonly shared in online environments, a(n) ___________________ is a type of visual aid that combines images and graphic elements to present complex information in a format that is easy to understand.

A report discussing the correct procedure to process customer complaints should be organized using a chronological order.

Pie charts are an effective visual to demonstrate a procedure.

Paraphrasing is

Which of the following statements about documenting data is not accurate?

What is the first step in writing a formal report?

A(n) ____________________ presents an overview of a longer report for people who may not have time read the entire report.

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Correction Symbols and Proofreading Marks

Document Format Guide

Documentation Formats

Filters

Exam 10: Proposals and Formal Reports

If you find information on the Web, you can be assured that it is reliable.

What advice should you follow when preparing a table of contents?

The major advantage of line charts is that they

What is the best advice to follow when developing a bibliographic list of sources for a formal report?

The body of a formal report should

Direct quotations are often useful to provide objective data and to establish the severity of a problem as seen by experts.

If you are worried about plagiarizing, you can avoid the problem if you use the grammatical structure of the original and just replace words with synonyms.

Unlike a business proposal, a formal business report presents findings and recommendations based on research and data analysis.

In her letter to policyholders, Min Yi needs a graphic depicting the procedure a policyholder follows when filing a claim. Which of these would be most appropriate?

What type of print resource provides excellent in-depth, historical data?

Although formal reports are similar to formal proposals, a primary difference is that

Jeremy has decided to include a deadline for acceptance in his proposal to install energy-efficient workstations for a local manufacturer. In which section should Jeremy place the deadline?

Surveys, which are used to collect firsthand data, have many advantages. One advantage is that

Commonly shared in online environments, a(n) ___________________ is a type of visual aid that combines images and graphic elements to present complex information in a format that is easy to understand.

A report discussing the correct procedure to process customer complaints should be organized using a chronological order.

Pie charts are an effective visual to demonstrate a procedure.

Paraphrasing is

Which of the following statements about documenting data is not accurate?

What is the first step in writing a formal report?

A(n) ____________________ presents an overview of a longer report for people who may not have time read the entire report.

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Correction Symbols and Proofreading Marks

Document Format Guide

Documentation Formats

Filters