Exam 7: Becoming an Ethical Manager

Courageous managers can develop courageous followers by modeling courage and by helping people practice courage.

In a general sense, ______ is the code of moral principles and values that governs the behavior of a person or group with respect to what is right or wrong.

In most cases within organizations, finding ______ is a deliberate act rather than an instantaneous response.

Should companies do more than have an employee code of ethics? Explain.

Why do some people take fewer risks?

People at the _____ level adhere to the norms of the larger social system, such as paying income taxes because it is one's duty as a citizen and is expected by the larger social system.

Bonnie is the office manager in a large doctor's office. The employees there used to use Styrofoam cups for their coffee, but when Bonnie learned that these are bad for the environment, she bought ceramic coffee mugs for everyone to use instead. Not only does this put less trash in the local landfill, it saves her company money. What kind of behavior does Bonnie's decision illustrate?

To be an ethnical manager, you need to recognize and adhere to ethical values and acknowledge the importance of human meaning, quality, and higher purpose.

What is the difference between moral and immoral leadership? Provide an example.

Courage is both a moral and a practical matter for a manager.

The single most important factor in ethical decision making in organizations is whether managers show a(n) _____ to ethics in their talk and especially their behavior.

How can you strengthen your backbone?

How can managers create organizational systems and policies that support ethical behavior?

To be an ethical manager requires that you _____.

The individual who must make an ethical choice in an organization is the ______.

______, in moderate amounts, is a healthy emotion that provides energy and the impetus to move forward.

"Would I be embarrassed if my decision became a headline in the local newspaper?" This approach to guide ethical decision making is known as _______.

Philippe is a highly paid researcher at a pharmaceutical company. He has learned that several department managers are engaging in unethical, possibly even illegal, activities. He wants to report them to the company president, but he is concerned that if he tries to blow the whistle on them, he could end up getting fired and might have trouble finding an equally good job somewhere else. Despite the risks, Philippe talks to the president. He could be described as courageous because he:

It is important to remember that management is a set of practices without an association with right or wrong.

_______ is about distinguishing right from wrong and doing right, seeking the just, the honest, the good, and exhibiting the right conduct in achieving goals and fulfilling purpose.