Question 1

How many fundamental categories of emotional intelligence are there?

Accepted Answer

A)  4 
B)  3 
C)  5 
D)  6 
A)  4 
B)  3 
C)  5 
D)  6 A

Question 2

List and describe the fundamental categories of emotional intelligence.

Accepted Answer

1. Self-awareness: aware of own feelings, knows strengths/weaknesses, believes in self, welcomes criticism/advice
2. Social awareness: understands informal structure, shows empathy, helping orientation, social pattern recognition
3. Self-management: positive outlook, adaptability, initiates goals, keeps commitments
4. Relationship management: airs conflicts, gives feedback/develops others, catalyzes change, persuasiveness

Question 3

_____ refers to the ability to connect with others and build positive relationships.

Accepted Answer

A)  Self-awareness 
B)  Social awareness 
C)  Self-management 
D)  Relationship management 
A)  Self-awareness 
B)  Social awareness 
C)  Self-management 
D)  Relationship management D

Question 4

Which term would most likely describe an unsuccessful manager?

Accepted Answer

A)  good communication skills 
B)  good work relationship 
C)  good with people 
D)  Arrogant 
A)  good communication skills 
B)  good work relationship 
C)  good with people 
D)  Arrogant

Question 5

What does the term emotional control mean?

Accepted Answer

Emotional control is the abili

Question 6

Warren Buffet finds ____ so fun he would do it for free.

Accepted Answer

A)  making money 
B)  investing 
C)  Working 
D)  giving speeches 
A)  making money 
B)  investing 
C)  Working 
D)  giving speeches

Question 7

An example of emotional contagion means that if you have a smile on your face, other people will see that and it will improve their mood.

Accepted Answer

A) True 
 B)False

Question 8

What says that every system or process has at least one weakness that prevents it from achieving maximum performance?

Accepted Answer

A)  theory of constraints 
B)  theory of opportunities 
C)  theory of management 
D)  theory of weaknesses 
A)  theory of constraints 
B)  theory of opportunities 
C)  theory of management 
D)  theory of weaknesses

Question 9

Which of the following criteria would be included in a person's signature strength?

Accepted Answer

A)  sense of ownership of the strength 
B)  rapid learning curve when using the strength 
C)  feeling of excitement about the strength 
D)  all of these 
A)  sense of ownership of the strength 
B)  rapid learning curve when using the strength 
C)  feeling of excitement about the strength 
D)  all of these

Question 10

_____ makes up two-thirds of what is different between an average and top performing manager.

Accepted Answer

A)  Social pattern recognition 
B)  Social awareness 
C)  Emotional competence 
D)  Relationship management 
A)  Social pattern recognition 
B)  Social awareness 
C)  Emotional competence 
D)  Relationship management

Question 11

Sean has a paper due on Tuesday. It is Monday evening and Sean has stopped working on his paper because a TV show he likes is on. Which attribute does Sean need to improve?

Accepted Answer

A)  objectivity 
B)  self-restraint 
C)  focus 
D)  self-confidence 
A)  objectivity 
B)  self-restraint 
C)  focus 
D)  self-confidence

Question 12

If you never feel good enough about your managerial abilities, you will not have much success.

Accepted Answer

A) True 
 B)False

Question 13

Someone who plays Mr. Spock tends to be very into science fiction and is not in touch with reality.

Accepted Answer

A) True 
 B)False

Question 14

Which term describes the shift in psychology from negative aspects to people's strengths?

Accepted Answer

A)  improvement psychology 
B)  Seligman psychology 
C)  strength psychology 
D)  positive psychology 
A)  improvement psychology 
B)  Seligman psychology 
C)  strength psychology 
D)  positive psychology

Question 15

What is the theory of constraints?

Accepted Answer

The theory of constraints says that ever

Question 16

How many personal strengths exist according to Martin Seligman?

Accepted Answer

A)  6 
B)  24 
C)  48 
D)  12 
A)  6 
B)  24 
C)  48 
D)  12

Question 17

Tami Heim, vice president of Thomas Nelson Publishers in Nashville, TN, believes managers can do their best work when they know and apply their strengths.

Accepted Answer

A) True 
 B)False

Question 18

What term refers to accumulated knowledge that has been formalized into behavior steps needed to adequately perform an activity?

Accepted Answer

A)  skills 
B)  talents 
C)  Knowledge 
D)  Strengths 
A)  skills 
B)  talents 
C)  Knowledge 
D)  Strengths

Question 19

____ means that people feel they are being effective and making a positive contribution.

Accepted Answer

A)  Positive-efficacy 
B)  Self-control 
C)  Self-efficacy 
D)  Self-confidence 
A)  Positive-efficacy 
B)  Self-control 
C)  Self-efficacy 
D)  Self-confidence

Question 20

Having emotional control means that someone will inspire respect and admiration, and will be able to meet challenges and solve problems.

Accepted Answer

A) True 
 B)False

How many fundamental categories of emotional intelligence are there?

List and describe the fundamental categories of emotional intelligence.

_____ refers to the ability to connect with others and build positive relationships.

Which term would most likely describe an unsuccessful manager?

What does the term emotional control mean?

Warren Buffet finds ____ so fun he would do it for free.

An example of emotional contagion means that if you have a smile on your face, other people will see that and it will improve their mood.

What says that every system or process has at least one weakness that prevents it from achieving maximum performance?

Which of the following criteria would be included in a person's signature strength?

_____ makes up two-thirds of what is different between an average and top performing manager.

Sean has a paper due on Tuesday. It is Monday evening and Sean has stopped working on his paper because a TV show he likes is on. Which attribute does Sean need to improve?

If you never feel good enough about your managerial abilities, you will not have much success.

Someone who plays Mr. Spock tends to be very into science fiction and is not in touch with reality.

Which term describes the shift in psychology from negative aspects to people's strengths?

What is the theory of constraints?

How many personal strengths exist according to Martin Seligman?

Tami Heim, vice president of Thomas Nelson Publishers in Nashville, TN, believes managers can do their best work when they know and apply their strengths.

What term refers to accumulated knowledge that has been formalized into behavior steps needed to adequately perform an activity?

____ means that people feel they are being effective and making a positive contribution.

Having emotional control means that someone will inspire respect and admiration, and will be able to meet challenges and solve problems.

Introduction

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Motivating for Performance

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Managing Teams

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters

Exam 2: Your Manager Strengths and Weaknesses

How many fundamental categories of emotional intelligence are there?

List and describe the fundamental categories of emotional intelligence.

_____ refers to the ability to connect with others and build positive relationships.

Which term would most likely describe an unsuccessful manager?

What does the term emotional control mean?

Warren Buffet finds ____ so fun he would do it for free.

An example of emotional contagion means that if you have a smile on your face, other people will see that and it will improve their mood.

What says that every system or process has at least one weakness that prevents it from achieving maximum performance?

Which of the following criteria would be included in a person's signature strength?

_____ makes up two-thirds of what is different between an average and top performing manager.

Sean has a paper due on Tuesday. It is Monday evening and Sean has stopped working on his paper because a TV show he likes is on. Which attribute does Sean need to improve?

If you never feel good enough about your managerial abilities, you will not have much success.

Someone who plays Mr. Spock tends to be very into science fiction and is not in touch with reality.

Which term describes the shift in psychology from negative aspects to people's strengths?

What is the theory of constraints?

How many personal strengths exist according to Martin Seligman?

Tami Heim, vice president of Thomas Nelson Publishers in Nashville, TN, believes managers can do their best work when they know and apply their strengths.

What term refers to accumulated knowledge that has been formalized into behavior steps needed to adequately perform an activity?

____ means that people feel they are being effective and making a positive contribution.

Having emotional control means that someone will inspire respect and admiration, and will be able to meet challenges and solve problems.

Introduction

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Motivating for Performance

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Managing Teams

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters