Exam 9: Getting Things Done Through Networks, Relationships, and Soft Power

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What is the difference between hard power and soft power?

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Hard power is power that stems largely from a person's position of authority.
Soft power is based on building positive relationships and personal credibility.

Anthropologists say human beings can maintain stable social relationships with only about ____ people.

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The role of formal education is to develop your ______.

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What is the term for proactive attempts by individuals to develop and maintain personal and professional relationships with others for the purpose of mutual benefit in their work or career?

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________ means creating a fabric of personal contacts that will provide support, feedback, insight, resources, and information.

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Social capital is about relationships, and it is not essential to the effectiveness and success of a manager.

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List some of the items networking relationships are built on. Identify the one you think is most important and explain your answer. Provide an example of a time when you used this item in one of your relationships at school or on the job.

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The majority of work in organizations is accomplished through _______ power rather than _______ power.

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Prospective employers sometimes use __________ to screen out job candidates and learn about the private lives of current employees.

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A ________ is the set of relationships critical to one's ability to get things done, get ahead, and develop personally and professionally.

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Within organizations, a frequent purpose of a broker is to socialize newcomers to the culture and networks.

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_________ is a type of relationship that needs to benefit both parties.

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Companies have ways to investigate employees and prospective employees online, so:

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Some people are naturals at networking. Others feel _________ and hate the thought of networking.

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If you are concerned about your career, then:

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Why are kingpins highly influential?

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What does the unwritten law of reciprocity mean?

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What are the six principles that rely on the use of soft power for asserting influence?

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Being seen in the company of others gives you the appearance of:

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Recognizing the power of online networking, people from all walks of life began tapping into _________ to navigate through a tough economy.

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