Exam 3: Measurement in Marketing Research

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The mean is an appropriate descriptive statistic for ordinal data.

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The construct of attitude,because it exists in the minds of individuals and is not directly observable,is difficult to measure and typically involves the lower scales of measurement,i.e.nominal and ordinal scales.

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One of the most common methods of assessing opinions and attitudes involves an "agree-disagree" scale,with 5 to 7 points,to statements such as "This appliance would make an attractive addition my kitchen." This method of assessing a person's opinion results in a(n)_______________ variable.

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The most common tool of attitude measurement is

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Suppose three brands are rated on an interval scale regarding degree of preference.Brand X receives a 6 (most preferred),Brand Y a 3,and Brand Z a 2.What conclusions can be drawn from this data?

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A rating scale without a "no opinion" or "don't know" category is an example of what kind of scale?

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_______________ involves the ability to use a measured marketing phenomenon at one point in time to predict another marketing phenomenon at a future point.

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The _______________ scale is a unipolar scale,typically 10-point,with rating scales from +5 to -5.

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The semantic differential utilizes

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One component of total measurement error is random error,which

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An ordinal scale measures whether an object or event has more or less of a characteristic than some other object or event,but does not measure how much more or less.

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The main tools for handling nominal data go under the name of

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What are the four characteristics of the number system,and how do these correspond to the four types of measurement scales?

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When using the test-retest method for measuring reliability,the greater the discrepancy in scores,the greater the systematic error present in the measurement process.

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An operational definition

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Marketing phenomena such as sales,market share,costs,ages,and number of customers possess the properties of a(n)

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Identify and briefly describe the three components of attitude.

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_______________ reliability involves repeated measurement of the same person or group using the same scaling device under conditions judged to be similar.

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Common data analysis factors that are potential sources of measurement error include

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All of the following are methods of estimating validity except

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