Question 1

An example of information sharing in high-involvement management organizations would be sharing:

Accepted Answer

A)  costs of turnover 
B)  costs of absenteeism 
C)  costs of material 
D)  competitors' initiatives 
E)  All of the above are correct 
A)  costs of turnover 
B)  costs of absenteeism 
C)  costs of material 
D)  competitors' initiatives 
E)  All of the above are correct

Question 2

A company has a competitive advantage when competitors are able to duplicate the work it does.

Accepted Answer

A) True 
 B)False

Question 3

High-involvement management organizations implement a rigorous evaluation process for job candidates.

Accepted Answer

A) True 
 B)False

Question 4

High-involvement management organizations that use selective hiring primarily build small pools of applicants using advertising.

Accepted Answer

A) True 
 B)False

Question 5

___________require(s) that senior, middle and lower-level managers all recognize human capital as the organization's most important resource.

Accepted Answer

A)  All organizations 
B)  Optimistic OB 
C)  High-Involvement Management 
D)  Selective Hiring Theory 
E)  EQ Theory 
A)  All organizations 
B)  Optimistic OB 
C)  High-Involvement Management 
D)  Selective Hiring Theory 
E)  EQ Theory

Question 6

Human capital is a(n) ___________ intangible resource.

Accepted Answer

A)  important 
B)  global 
C)  creative 
D)  innovative 
E)  critical 
A)  important 
B)  global 
C)  creative 
D)  innovative 
E)  critical

Question 7

High-involvement management involves managing through encouragement and commitment rather than fear and threats.

Accepted Answer

A) True 
 B)False

Question 8

The ability to learn, technical skills, and personality characteristics are among the _________ factors that represent the capability of the organization's people.

Accepted Answer

The answer of The ability to learn, technical skills, and...

Question 9

One of the goals of the strategic approach to organizational behavior is to de-emphasize the reliance on human capital.

Accepted Answer

A) True 
 B)False

Question 10

Brand names and organizational culture are tangible resources in an organization.

Accepted Answer

A) True 
 B)False

Question 11

Of the following, which attribute of an organization's people is most important for increasing its human capital value?

Accepted Answer

A)  technical skills in carrying out the work of the organization 
B)  loyalty to the organization 
C)  capability for learning, communicating, and working cooperatively 
D)  ability to promote the organization and its products 
E)  level of motivation for making sacrifices for the benefit of the organization 
A)  technical skills in carrying out the work of the organization 
B)  loyalty to the organization 
C)  capability for learning, communicating, and working cooperatively 
D)  ability to promote the organization and its products 
E)  level of motivation for making sacrifices for the benefit of the organization

Question 12

The strategic approach to OB involves organizing and managing the people's knowledge and skills effectively to implement the organization's strategy and gain a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 13

Effective lower-level managers spend a great deal of their time:

Accepted Answer

A)  coaching the firm's associates 
B)  carrying out basic tasks 
C)  reprimanding the firm's associates 
D)  watching over the firm's associates 
E)  Directing the firm's associates 
A)  coaching the firm's associates 
B)  carrying out basic tasks 
C)  reprimanding the firm's associates 
D)  watching over the firm's associates 
E)  Directing the firm's associates

Question 14

Lower-level managers who do not take a strategic approach to their work are likely to focus on short-term problems, and may emphasize resolving problems without examining how they can prevent them in the future.

Accepted Answer

A) True 
 B)False

Question 15

List the five key characteristics of high-involvement management.
Answers: selective hiring, extensive training, decision power, information sharing and incentive compensation.

Accepted Answer

Answers: selective hiring, ext

Question 16

Senior managers need skills in _____________, communicating, and understanding the perspective of others to be able to make strategic decisions for the firm.

Accepted Answer

The answer of Senior managers need skills in _____________, communicating,...

Question 17

According to the Strategic Lens Model, only senior managers (not middle or lower-level managers) can act as strategic leaders.

Accepted Answer

A) True 
 B)False

Question 18

High-Involvement Management applies to:

Accepted Answer

A)  senior managers 
B)  upper level managers 
C)  middle managers 
D)  lower-level managers 
E)  All of the following are correct answers 
A)  senior managers 
B)  upper level managers 
C)  middle managers 
D)  lower-level managers 
E)  All of the following are correct answers

Question 19

Strategic managers must always seek simple answers to resolve organizational issues.

Accepted Answer

A) True 
 B)False

Question 20

The strategic approach to OB involves organizing and managing the people's knowledge and __________ effectively to implement the organization's strategy and gain a competitive advantage.

Accepted Answer

A)  time 
B)  jobs 
C)  skills 
D)  morale 
E)  development 
A)  time 
B)  jobs 
C)  skills 
D)  morale 
E)  development

An example of information sharing in high-involvement management organizations would be sharing:

A company has a competitive advantage when competitors are able to duplicate the work it does.

High-involvement management organizations implement a rigorous evaluation process for job candidates.

High-involvement management organizations that use selective hiring primarily build small pools of applicants using advertising.

___________require(s) that senior, middle and lower-level managers all recognize human capital as the organization's most important resource.

Human capital is a(n) ___________ intangible resource.

High-involvement management involves managing through encouragement and commitment rather than fear and threats.

The ability to learn, technical skills, and personality characteristics are among the _________ factors that represent the capability of the organization's people.

One of the goals of the strategic approach to organizational behavior is to de-emphasize the reliance on human capital.

Brand names and organizational culture are tangible resources in an organization.

Of the following, which attribute of an organization's people is most important for increasing its human capital value?

The strategic approach to OB involves organizing and managing the people's knowledge and skills effectively to implement the organization's strategy and gain a competitive advantage.

Effective lower-level managers spend a great deal of their time:

Lower-level managers who do not take a strategic approach to their work are likely to focus on short-term problems, and may emphasize resolving problems without examining how they can prevent them in the future.

List the five key characteristics of high-involvement management. Answers: selective hiring, extensive training, decision power, information sharing and incentive compensation.

Senior managers need skills in _____________, communicating, and understanding the perspective of others to be able to make strategic decisions for the firm.

According to the Strategic Lens Model, only senior managers (not middle or lower-level managers) can act as strategic leaders.

High-Involvement Management applies to:

Strategic managers must always seek simple answers to resolve organizational issues.

The strategic approach to OB involves organizing and managing the people's knowledge and __________ effectively to implement the organization's strategy and gain a competitive advantage.

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Organizational Change and Development

Filters

Exam 1: A Strategic Approach to Organizational Behavior

An example of information sharing in high-involvement management organizations would be sharing:

A company has a competitive advantage when competitors are able to duplicate the work it does.

High-involvement management organizations implement a rigorous evaluation process for job candidates.

High-involvement management organizations that use selective hiring primarily build small pools of applicants using advertising.

___________require(s) that senior, middle and lower-level managers all recognize human capital as the organization's most important resource.

Human capital is a(n) ___________ intangible resource.

High-involvement management involves managing through encouragement and commitment rather than fear and threats.

The ability to learn, technical skills, and personality characteristics are among the _________ factors that represent the capability of the organization's people.

One of the goals of the strategic approach to organizational behavior is to de-emphasize the reliance on human capital.

Brand names and organizational culture are tangible resources in an organization.

Of the following, which attribute of an organization's people is most important for increasing its human capital value?

The strategic approach to OB involves organizing and managing the people's knowledge and skills effectively to implement the organization's strategy and gain a competitive advantage.

Effective lower-level managers spend a great deal of their time:

Lower-level managers who do not take a strategic approach to their work are likely to focus on short-term problems, and may emphasize resolving problems without examining how they can prevent them in the future.

List the five key characteristics of high-involvement management. Answers: selective hiring, extensive training, decision power, information sharing and incentive compensation.

Senior managers need skills in _____________, communicating, and understanding the perspective of others to be able to make strategic decisions for the firm.

According to the Strategic Lens Model, only senior managers (not middle or lower-level managers) can act as strategic leaders.

High-Involvement Management applies to:

Strategic managers must always seek simple answers to resolve organizational issues.

The strategic approach to OB involves organizing and managing the people's knowledge and __________ effectively to implement the organization's strategy and gain a competitive advantage.

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Organizational Change and Development

Filters