Question 1

Persons with strong emotional intelligence need the oversight of others to regulate their own behavior.

Accepted Answer

A) True 
 B)False

Question 2

___________is the extent to which the skills and talents of an organization's people can be copied by other organizations.

Accepted Answer

A)  Human capital rareness 
B)  Human capital uniqueness 
C)  Human capital imitability 
D)  Collective rareness 
E)  Mutability 
A)  Human capital rareness 
B)  Human capital uniqueness 
C)  Human capital imitability 
D)  Collective rareness 
E)  Mutability

Question 3

The reputation of an organization and trust between employees are examples of __________ resources.

Accepted Answer

The answer of The reputation of an organization and trust...

Question 4

The skills, knowledge, and capabilities of managers and associates for learning, communicating, motivating, building trust, and effectively working on teams are components of human capital.

Accepted Answer

A) True 
 B)False

Question 5

Providing leadership that encourages and nurtures positive emotions often requires the application of emotional intelligence.

Accepted Answer

A) True 
 B)False

Question 6

The sum of the skills, knowledge, and general attributes of the people in an organization is its ___________________.

Accepted Answer

The answer of The sum of the skills, knowledge, and...

Question 7

For organizations to have a long-term advantage through its people, they need to have human capital that is valuable, rare and easy to imitate.

Accepted Answer

A) True 
 B)False

Question 8

The goal of the strategic OB approach is to improve the performance of organizations.

Accepted Answer

A) True 
 B)False

Question 9

_________are/is where associates earn bonuses based on company profits.

Accepted Answer

A)  Gain-sharing 
B)  Profit-sharing 
C)  Merit-sharing 
D)  Optimal incentives 
E)  Savings incentives 
A)  Gain-sharing 
B)  Profit-sharing 
C)  Merit-sharing 
D)  Optimal incentives 
E)  Savings incentives

Question 10

Human capital ________ is the extent to which the skills and talents of an organization's people are unique in the industry.

Accepted Answer

The answer of Human capital ________ is the extent to...

Question 11

Pixar empowers their associates with control over their

Accepted Answer

A)  work environment 
B)  work schedule 
C)  work 
D)  work environment and work schedule 
E)  all of the above are correct 
A)  work environment 
B)  work schedule 
C)  work 
D)  work environment and work schedule 
E)  all of the above are correct

Question 12

__________is a key to effectively leveraging human capital.

Accepted Answer

A)  Group decision making 
B)  Brainstorming 
C)  High-involvement management 
D)  Behavioral management 
E)  Positive behavioral management 
A)  Group decision making 
B)  Brainstorming 
C)  High-involvement management 
D)  Behavioral management 
E)  Positive behavioral management

Question 13

A component of high-involvement management is limited information sharing.

Accepted Answer

A) True 
 B)False

Question 14

Mr. Ludlow, a senior manager for a high-tech company, encourages each manager of a department to spend some time shadowing other managers to observe their department's operations. By doing so Mr. Ludlow is demonstrating his understanding of the _______________ dimension of high-involvement management.

Accepted Answer

The answer of Mr. Ludlow, a senior manager for a...

Question 15

"Associates" are termed as customers or clients of the organization.

Accepted Answer

A) True 
 B)False

Question 16

The strategic approach to OB applies to

Accepted Answer

A)  the public sector 
B)  the not-for-profit sector 
C)  technical businesses 
D)  education organizations 
E)  All of the above are correct 
A)  the public sector 
B)  the not-for-profit sector 
C)  technical businesses 
D)  education organizations 
E)  All of the above are correct

Question 17

Effective managers who build trust with their associates
will increase their __________with their associates as well.

Accepted Answer

The answer of Effective managers who build trust with their...

Question 18

Proctor & Gamble empowers its work teams by allowing the teams to allocate tasks among team members, establish their own work schedules, and recruit new members.

Accepted Answer

A) True 
 B)False

Question 19

The culture and policies of an organization have little effect on the abilities of employees to use their talents effectively.

Accepted Answer

A) True 
 B)False

Question 20

Identify and define each of the three factors that determine the behavior and ultimate value of people in an organization.

Accepted Answer

The three factors that determine the beh

Persons with strong emotional intelligence need the oversight of others to regulate their own behavior.

___________is the extent to which the skills and talents of an organization's people can be copied by other organizations.

The reputation of an organization and trust between employees are examples of __________ resources.

The skills, knowledge, and capabilities of managers and associates for learning, communicating, motivating, building trust, and effectively working on teams are components of human capital.

Providing leadership that encourages and nurtures positive emotions often requires the application of emotional intelligence.

The sum of the skills, knowledge, and general attributes of the people in an organization is its ___________________.

For organizations to have a long-term advantage through its people, they need to have human capital that is valuable, rare and easy to imitate.

The goal of the strategic OB approach is to improve the performance of organizations.

_________are/is where associates earn bonuses based on company profits.

Human capital ________ is the extent to which the skills and talents of an organization's people are unique in the industry.

Pixar empowers their associates with control over their

__________is a key to effectively leveraging human capital.

A component of high-involvement management is limited information sharing.

"Associates" are termed as customers or clients of the organization.

The strategic approach to OB applies to

Effective managers who build trust with their associates will increase their __________with their associates as well.

Proctor & Gamble empowers its work teams by allowing the teams to allocate tasks among team members, establish their own work schedules, and recruit new members.

The culture and policies of an organization have little effect on the abilities of employees to use their talents effectively.

Identify and define each of the three factors that determine the behavior and ultimate value of people in an organization.

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Organizational Change and Development

Filters

Exam 1: A Strategic Approach to Organizational Behavior

Persons with strong emotional intelligence need the oversight of others to regulate their own behavior.

___________is the extent to which the skills and talents of an organization's people can be copied by other organizations.

The reputation of an organization and trust between employees are examples of __________ resources.

The skills, knowledge, and capabilities of managers and associates for learning, communicating, motivating, building trust, and effectively working on teams are components of human capital.

Providing leadership that encourages and nurtures positive emotions often requires the application of emotional intelligence.

The sum of the skills, knowledge, and general attributes of the people in an organization is its ___________________.

For organizations to have a long-term advantage through its people, they need to have human capital that is valuable, rare and easy to imitate.

The goal of the strategic OB approach is to improve the performance of organizations.

_________are/is where associates earn bonuses based on company profits.

Human capital ________ is the extent to which the skills and talents of an organization's people are unique in the industry.

Pixar empowers their associates with control over their

__________is a key to effectively leveraging human capital.

A component of high-involvement management is limited information sharing.

"Associates" are termed as customers or clients of the organization.

The strategic approach to OB applies to

Effective managers who build trust with their associates will increase their __________with their associates as well.

Proctor & Gamble empowers its work teams by allowing the teams to allocate tasks among team members, establish their own work schedules, and recruit new members.

The culture and policies of an organization have little effect on the abilities of employees to use their talents effectively.

Identify and define each of the three factors that determine the behavior and ultimate value of people in an organization.

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Organizational Change and Development

Filters