Exam 1: A Strategic Approach to Organizational Behavior

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Culture, work environments, and adaptability are among the _________ factors that impact the value of the organization's people.

(Short Answer)
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Studies have found that empowering associates leads to decreased knowledge sharing among the associates.

(True/False)
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The philosophy behind the high-involvement management approach includes the belief that the most valuable knowledge about the organization resides with senior managers.

(True/False)
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A competitive advantage results when an organization can perform some aspect of its work better than its __________.

(Short Answer)
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The Men's Wearhouse core set of work beliefs includes the following: work should be fulfilling and leaders should serve their followers:

(True/False)
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Like basic social science disciplines, the goal of the organizational behavior approach is to understand human and group behavior.

(True/False)
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Much of the training of human capital at Proctor & Gamble is done by company _________ instead of the human resources department or training specialists.

(Short Answer)
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Give four examples of individual compensation systems and define each system. Answers: individual piece rate systems, individual incentive systems, skill based pay, profit sharing, gain sharing.

(Essay)
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Incentive compensation has been found to be an ineffective component of high-involvement management.

(True/False)
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Much of the training of human capital at Proctor & Gamble is done by

(Multiple Choice)
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An organization's potential for competitive advantage is determined by the degree to which its human capital is ___________, _________, and _________________.

(Short Answer)
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When delivering the strategic initiatives to ___________ managers, skills in communicating, motivating, understanding values, and managing stress are among the most important for _________ managers.

(Multiple Choice)
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Organizational behavior involves the actions of individuals and groups in an organizational context.

(True/False)
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Exercising strategic leadership is a function of one's level in the organization.

(True/False)
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Individual, financial, and organizational factors influence the behavior and value of the people in an organization..

(True/False)
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Quality of leadership, communication, and conflict are among the _________ factors that influence the degree to which the capabilities of the organization's people are unleashed.

(Short Answer)
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One of the core beliefs that is a cornerstone of The Men's Wearhouse philosophy is that workplaces should be fearless and energized. Which of the following management practices is most likely to be effective in implementing this belief?

(Multiple Choice)
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Associates in high-involvement management organizations are closer to the day-to-day activities than are other employees in the organization.

(True/False)
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Human capital _________ is the extent to which the skills and talents of an organization's people can be copied by other organizations.

(Short Answer)
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The type of factors which influence the behavior and value of the people in an organization includes organizational, individual, and ______________ factors.

(Multiple Choice)
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