Question 1

According to a study of 143 Fortune 1000 companies, training of associates involves:

Accepted Answer

A)  job skills training 
B)  social skills training 
C)  quality/statistical analysis training 
D)  cross training 
E)  All of the above are correct 
A)  job skills training 
B)  social skills training 
C)  quality/statistical analysis training 
D)  cross training 
E)  All of the above are correct

Question 2

Human capital is the sum of all of the following except:

Accepted Answer

A)  skills 
B)  knowledge 
C)  general attributes 
D)  equipment 
E)  values 
A)  skills 
B)  knowledge 
C)  general attributes 
D)  equipment 
E)  values

Question 3

In high-involvement management organizations, associates are hired not only for their skills and abilities, but also for their fit with the organization's
____________________.

Accepted Answer

The answer of In high-involvement management organizations, associates are hired...

Question 4

All of the following are work practices Proctor & Gamble uses to empower its work teams, except allowing work teams to

Accepted Answer

A)  select methods to reward employees 
B)  allocate tasks among team members 
C)  establish their own work schedules 
D)  recruit new members 
E)  All of the above are correct 
A)  select methods to reward employees 
B)  allocate tasks among team members 
C)  establish their own work schedules 
D)  recruit new members 
E)  All of the above are correct

Question 5

An alternative name for an organization's employees or workers is____________

Accepted Answer

The answer of An alternative name for an organization's employees...

Question 6

An organization is a collection of individuals whose members may change over time and who form a coordinated system of specialized activities for the purpose of achieving certain goals.

Accepted Answer

A) True 
 B)False

Question 7

Managing organizational behavior focuses on developing and applying the knowledge of upper management.

Accepted Answer

A) True 
 B)False

Question 8

With regard to high-involvement management-selective hiring, the applicants are subjected to:

Accepted Answer

A)  casual interviews 
B)  rigorous evaluations 
C)  multiple interviews 
D)  casual interviews and rigorous evaluations 
E)  multiple rounds of interviews and rigorous evaluations 
A)  casual interviews 
B)  rigorous evaluations 
C)  multiple interviews 
D)  casual interviews and rigorous evaluations 
E)  multiple rounds of interviews and rigorous evaluations

Question 9

The examples of Proctor & Gamble and The Men's Wearhouse illustrate the importance of effectively utilizing the organization's _________ to achieve success.

Accepted Answer

people (hu

Question 10

An organization is characterized by a network of individuals, a division of labor and goal orientation.

Accepted Answer

A) True 
 B)False

Question 11

______________ the norms of the organization is an important part of initial training.

Accepted Answer

A)  Memorizing 
B)  Socialization into 
C)  Avoiding 
D)  Being immune to 
E)  Cross-training with regard to 
A)  Memorizing 
B)  Socialization into 
C)  Avoiding 
D)  Being immune to 
E)  Cross-training with regard to

Question 12

Giving associates significant decision-making power within the organization is likely to increase their job satisfaction and productivity.

Accepted Answer

A) True 
 B)False

Question 13

Effective middle managers spend much of their time championing strategic ideas with senior managers and helping the firm to remain adaptive.

Accepted Answer

A) True 
 B)False

Question 14

High-involvement management has been found in many industries, to positively affect:

Accepted Answer

A)  competitiveness 
B)  employees' self-esteem 
C)  employees' tardiness 
D)  counterproductive behavior 
E)  group decision making 
A)  competitiveness 
B)  employees' self-esteem 
C)  employees' tardiness 
D)  counterproductive behavior 
E)  group decision making

Question 15

The majority of the time high-involvement management organizations select their employees solely on their technical skills.

Accepted Answer

A) True 
 B)False

Question 16

Information sharing involves sharing of ______:

Accepted Answer

A)  material costs 
B)  costs of turnover 
C)  absenteeism 
D)  initiatives 
E)  All of the following are correct 
A)  material costs 
B)  costs of turnover 
C)  absenteeism 
D)  initiatives 
E)  All of the following are correct

Question 17

The study of organizational behavior differs from the study of other social sciences such as psychology and sociology in that the study of organizational behavior:

Accepted Answer

A)  helps managers find quick solutions to a number of personnel problems that are likely to occur. 
B)  provides a basic understanding of human and group behavior that is common to a variety of situations. 
C)  teaches associates to get along with each other for the good of everyone involved. 
D)  provides a plan for training associates in appropriate aspects of the company's culture. 
E)  focuses on the application of behaviors and processes that help to create competitive advantage and financial success. 
A)  helps managers find quick solutions to a number of personnel problems that are likely to occur. 
B)  provides a basic understanding of human and group behavior that is common to a variety of situations. 
C)  teaches associates to get along with each other for the good of everyone involved. 
D)  provides a plan for training associates in appropriate aspects of the company's culture. 
E)  focuses on the application of behaviors and processes that help to create competitive advantage and financial success.

Question 18

High-involvement managers find ways to _____________ responsibility and accountability.

Accepted Answer

The answer of High-involvement managers find ways to _____________ responsibility...

Question 19

Interpersonal factors of a strategic approach to organizational behavior include leadership, communication, and conflict.

Accepted Answer

A) True 
 B)False

Question 20

Apple's success can be attributed to factors such as its passion for innovation and the power of its human capital.

Accepted Answer

A) True 
 B)False

According to a study of 143 Fortune 1000 companies, training of associates involves:

Human capital is the sum of all of the following except:

In high-involvement management organizations, associates are hired not only for their skills and abilities, but also for their fit with the organization's ____________________.

All of the following are work practices Proctor & Gamble uses to empower its work teams, except allowing work teams to

An alternative name for an organization's employees or workers is____________

An organization is a collection of individuals whose members may change over time and who form a coordinated system of specialized activities for the purpose of achieving certain goals.

Managing organizational behavior focuses on developing and applying the knowledge of upper management.

With regard to high-involvement management-selective hiring, the applicants are subjected to:

The examples of Proctor & Gamble and The Men's Wearhouse illustrate the importance of effectively utilizing the organization's _________ to achieve success.

An organization is characterized by a network of individuals, a division of labor and goal orientation.

______________ the norms of the organization is an important part of initial training.

Giving associates significant decision-making power within the organization is likely to increase their job satisfaction and productivity.

Effective middle managers spend much of their time championing strategic ideas with senior managers and helping the firm to remain adaptive.

High-involvement management has been found in many industries, to positively affect:

The majority of the time high-involvement management organizations select their employees solely on their technical skills.

Information sharing involves sharing of ______:

The study of organizational behavior differs from the study of other social sciences such as psychology and sociology in that the study of organizational behavior:

High-involvement managers find ways to _____________ responsibility and accountability.

Interpersonal factors of a strategic approach to organizational behavior include leadership, communication, and conflict.

Apple's success can be attributed to factors such as its passion for innovation and the power of its human capital.

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Organizational Change and Development

Filters

Exam 1: A Strategic Approach to Organizational Behavior

According to a study of 143 Fortune 1000 companies, training of associates involves:

Human capital is the sum of all of the following except:

In high-involvement management organizations, associates are hired not only for their skills and abilities, but also for their fit with the organization's ____________________.

All of the following are work practices Proctor & Gamble uses to empower its work teams, except allowing work teams to

An alternative name for an organization's employees or workers is____________

An organization is a collection of individuals whose members may change over time and who form a coordinated system of specialized activities for the purpose of achieving certain goals.

Managing organizational behavior focuses on developing and applying the knowledge of upper management.

With regard to high-involvement management-selective hiring, the applicants are subjected to:

The examples of Proctor & Gamble and The Men's Wearhouse illustrate the importance of effectively utilizing the organization's _________ to achieve success.

An organization is characterized by a network of individuals, a division of labor and goal orientation.

______________ the norms of the organization is an important part of initial training.

Giving associates significant decision-making power within the organization is likely to increase their job satisfaction and productivity.

Effective middle managers spend much of their time championing strategic ideas with senior managers and helping the firm to remain adaptive.

High-involvement management has been found in many industries, to positively affect:

The majority of the time high-involvement management organizations select their employees solely on their technical skills.

Information sharing involves sharing of ______:

The study of organizational behavior differs from the study of other social sciences such as psychology and sociology in that the study of organizational behavior:

High-involvement managers find ways to _____________ responsibility and accountability.

Interpersonal factors of a strategic approach to organizational behavior include leadership, communication, and conflict.

Apple's success can be attributed to factors such as its passion for innovation and the power of its human capital.

Organizational Diversity

Organizational Behavior in a Global Context

Learning and Perception

Personality, Intelligence, Attitudes, and Emotions

Work Motivation

Stress and Well-Being

Leadership

Communication

Decision Making by Individuals and Groups

Groups and Teams

Conflict, Negotiation, Power, and Politics

Organizational Structure and Culture

Organizational Change and Development

Filters