Question 1

Which of the following is not a disadvantage of job specialization?

Accepted Answer

A)  low skill variety 
B)  low task identify 
C)  low task significance 
D)  low autonomy and feedback, resulting in low interest and motivation 
E)  higher productivity due to low absenteeism 
A)  low skill variety 
B)  low task identify 
C)  low task significance 
D)  low autonomy and feedback, resulting in low interest and motivation 
E)  higher productivity due to low absenteeism E

Question 2

Which of the following was NOT identified by the authors as factors defining organizational relationships?

Accepted Answer

A)  Chain of command 
B)  Span of control 
C)  Function of the organization 
D)  Line and staff responsibilities 
E)  Authority and responsibility 
A)  Chain of command 
B)  Span of control 
C)  Function of the organization 
D)  Line and staff responsibilities 
E)  Authority and responsibility C

Question 3

Which of the following is usually pictured as the arrangement of organization of parts (jobs, departments, divisions) of the organization showing the relationship among the parts as they are focused on the organization's mission?

Accepted Answer

A)  Organization hierarchy 
B)  Organization chart 
C)  Unit schematic 
D)  Mission Responsibility Chart 
E)  Line of Control 
A)  Organization hierarchy 
B)  Organization chart 
C)  Unit schematic 
D)  Mission Responsibility Chart 
E)  Line of Control B

Question 4

Staff departments are not part of the product or service delivery system chain of command, but rather provide support to line departments.

Accepted Answer

A) True 
 B)False

Question 5

Amy Stout is a mechanic at Rally Auto Parts. Amy is very satisfied with her job and is a good performer because she feels that her job contributes to the overall success of the company. Amy's job has a high degree of

Accepted Answer

A)  skill variety. 
B)  feedback. 
C)  autonomy. 
D)  task identity. 
E)  task significance. 
A)  skill variety. 
B)  feedback. 
C)  autonomy. 
D)  task identity. 
E)  task significance.

Question 6

A type of cross-training used to teach employees several tasks or jobs rather than just one is known as

Accepted Answer

A)  multi-tasking. 
B)  task variation. 
C)  function variation. 
D)  job rotation. 
E)  job function variation. 
A)  multi-tasking. 
B)  task variation. 
C)  function variation. 
D)  job rotation. 
E)  job function variation.

Question 7

Task significance affects the degree to which jobholders have freedom, independence, and decision-making authority.

Accepted Answer

A) True 
 B)False

Question 8

Delegation refers to the process of transferring the authority for a specific task to another member of the organization and empowering that individual to accomplish the task effectively.

Accepted Answer

A) True 
 B)False

Question 9

Organizing refers to the process of determining the tasks to be done, who will do them, and how those tasks will be managed and coordinated.

Accepted Answer

A) True 
 B)False

Question 10

The process of transferring the authority for a specific task to another member of the organization and empowering that individual to accomplish the task effectively is referred to as

Accepted Answer

A)  commission. 
B)  span of control. 
C)  delegation. 
D)  facilitation. 
E)  reengineering. 
A)  commission. 
B)  span of control. 
C)  delegation. 
D)  facilitation. 
E)  reengineering.

Question 11

The process of determining the tasks to be done, who will do them, and how those tasks will be managed and coordinated is referred to as

Accepted Answer

A)  planning. 
B)  controlling. 
C)  organizing. 
D)  directing. 
E)  coordinating. 
A)  planning. 
B)  controlling. 
C)  organizing. 
D)  directing. 
E)  coordinating.

Question 12

Which of the following is an example of a line position at Disneyland in California?

Accepted Answer

A)  corporate attorney 
B)  ticket taker at the main gate 
C)  tax accountant 
D)  strategic planner 
E)  MIS specialist 
A)  corporate attorney 
B)  ticket taker at the main gate 
C)  tax accountant 
D)  strategic planner 
E)  MIS specialist

Question 13

Task significance can affect the degree to which employees find their work meaningful.

Accepted Answer

A) True 
 B)False

Question 14

When delegating authority, managers should establish limits as to what is an acceptable outcome or an acceptable decision through the use of

Accepted Answer

A)  detailed instructions. 
B)  micromanagement. 
C)  surveillance. 
D)  policies. 
E)  continual guidance. 
A)  detailed instructions. 
B)  micromanagement. 
C)  surveillance. 
D)  policies. 
E)  continual guidance.

Question 15

__________ is a core job dimension that refers to the degree to which job holders have freedom, independence, and decision making authority. This job dimensions affects the degree to which an employee has__________.

Accepted Answer

A)  Autonomy, knowledge of the results of work activities. 
B)  Task significance, meaningfulness of work. 
C)  Autonomy, responsibility for outcomes of work. 
D)  Feedback, knowledge of the results of work activities. 
E)  Task significance, responsibility for outcomes of work. 
A)  Autonomy, knowledge of the results of work activities. 
B)  Task significance, meaningfulness of work. 
C)  Autonomy, responsibility for outcomes of work. 
D)  Feedback, knowledge of the results of work activities. 
E)  Task significance, responsibility for outcomes of work.

Question 16

Match each term with the correct statement below.
-programs designed to broaden job scope

Accepted Answer

A)  job design 
B)  job description 
C)  skill variety 
D)  task identity 
E)  task significance
F) autonomy
G) feedback
H) job enlargement
I) job enrichment
J) job rotation
K) employee-centered work redesign
L) self-managed teams 
A)  job design 
B)  job description 
C)  skill variety 
D)  task identity 
E)  task significance
F) autonomy
G) feedback
H) job enlargement
I) job enrichment
J) job rotation
K) employee-centered work redesign
L) self-managed teams

Question 17

Jobs with a broad scope typically rate more favorably in terms of skill variety, task identity, and task significance than do jobs with a narrow scope.

Accepted Answer

A) True 
 B)False

Question 18

The intent of job enlargement is to increase the horizontal tasks and responsibilities associated with a given work position in order to reduce the monotony of the job and provide greater challenges for the employee.

Accepted Answer

A) True 
 B)False

Question 19

Match each term with the correct statement below.
-an employee should report to only one supervisor

Accepted Answer

A)  chain of command 
B)  unity of command 
C)  span of control 
D)  line departments 
E)  staff departments
F) delegation 
A)  chain of command 
B)  unity of command 
C)  span of control 
D)  line departments 
E)  staff departments
F) delegation

Question 20

Which of the following organizational issues is most directly related to the number of layers of management that will exist within a company?

Accepted Answer

A)  chain of command 
B)  unity of command 
C)  reengineering 
D)  span of control 
E)  job enrichment 
A)  chain of command 
B)  unity of command 
C)  reengineering 
D)  span of control 
E)  job enrichment

Which of the following is not a disadvantage of job specialization?

Which of the following was NOT identified by the authors as factors defining organizational relationships?

Which of the following is usually pictured as the arrangement of organization of parts (jobs, departments, divisions) of the organization showing the relationship among the parts as they are focused on the organization's mission?

Staff departments are not part of the product or service delivery system chain of command, but rather provide support to line departments.

Amy Stout is a mechanic at Rally Auto Parts. Amy is very satisfied with her job and is a good performer because she feels that her job contributes to the overall success of the company. Amy's job has a high degree of

A type of cross-training used to teach employees several tasks or jobs rather than just one is known as

Task significance affects the degree to which jobholders have freedom, independence, and decision-making authority.

Delegation refers to the process of transferring the authority for a specific task to another member of the organization and empowering that individual to accomplish the task effectively.

Organizing refers to the process of determining the tasks to be done, who will do them, and how those tasks will be managed and coordinated.

The process of transferring the authority for a specific task to another member of the organization and empowering that individual to accomplish the task effectively is referred to as

The process of determining the tasks to be done, who will do them, and how those tasks will be managed and coordinated is referred to as

Which of the following is an example of a line position at Disneyland in California?

Task significance can affect the degree to which employees find their work meaningful.

When delegating authority, managers should establish limits as to what is an acceptable outcome or an acceptable decision through the use of

is a core job dimension that refers to the degree to which job holders have freedom, independence, and decision making authority. This job dimensions affects the degree to which an employee has.

Match each term with the correct statement below. -programs designed to broaden job scope

Jobs with a broad scope typically rate more favorably in terms of skill variety, task identity, and task significance than do jobs with a narrow scope.

The intent of job enlargement is to increase the horizontal tasks and responsibilities associated with a given work position in order to reduce the monotony of the job and provide greater challenges for the employee.

Match each term with the correct statement below. -an employee should report to only one supervisor

Which of the following organizational issues is most directly related to the number of layers of management that will exist within a company?

Management and Managers

Evolution of Management Thought

Social Responsibility and Ethics

Strategic Management and Planning in a Global Environment

Planning in the Contemporary Organization

Managerial Decision Making

Organizational Design

Strategic Human Resource Management

Organizational Culture and Change

Communicating Effectively Within Diverse Organizations

Leading in a Dynamic Environment

Exploring Individual Differences and Team Dynamics

Motivating Organizational Members

Organizational Control in a Complex Business Environment

Productivity and Quality in Operations

Information Technology and Control

Filters

Exam 7: Organizing for Effectiveness and Efficiency

Which of the following is not a disadvantage of job specialization?

Which of the following was NOT identified by the authors as factors defining organizational relationships?

Which of the following is usually pictured as the arrangement of organization of parts (jobs, departments, divisions) of the organization showing the relationship among the parts as they are focused on the organization's mission?

Staff departments are not part of the product or service delivery system chain of command, but rather provide support to line departments.

Amy Stout is a mechanic at Rally Auto Parts. Amy is very satisfied with her job and is a good performer because she feels that her job contributes to the overall success of the company. Amy's job has a high degree of

A type of cross-training used to teach employees several tasks or jobs rather than just one is known as

Task significance affects the degree to which jobholders have freedom, independence, and decision-making authority.

Delegation refers to the process of transferring the authority for a specific task to another member of the organization and empowering that individual to accomplish the task effectively.

Organizing refers to the process of determining the tasks to be done, who will do them, and how those tasks will be managed and coordinated.

The process of transferring the authority for a specific task to another member of the organization and empowering that individual to accomplish the task effectively is referred to as

The process of determining the tasks to be done, who will do them, and how those tasks will be managed and coordinated is referred to as

Which of the following is an example of a line position at Disneyland in California?

Task significance can affect the degree to which employees find their work meaningful.

When delegating authority, managers should establish limits as to what is an acceptable outcome or an acceptable decision through the use of

__________ is a core job dimension that refers to the degree to which job holders have freedom, independence, and decision making authority. This job dimensions affects the degree to which an employee has__________.

Match each term with the correct statement below. -programs designed to broaden job scope

Jobs with a broad scope typically rate more favorably in terms of skill variety, task identity, and task significance than do jobs with a narrow scope.

The intent of job enlargement is to increase the horizontal tasks and responsibilities associated with a given work position in order to reduce the monotony of the job and provide greater challenges for the employee.

Match each term with the correct statement below. -an employee should report to only one supervisor

Which of the following organizational issues is most directly related to the number of layers of management that will exist within a company?

Management and Managers

Evolution of Management Thought

Social Responsibility and Ethics

Strategic Management and Planning in a Global Environment

Planning in the Contemporary Organization

Managerial Decision Making

Organizational Design

Strategic Human Resource Management

Organizational Culture and Change

Communicating Effectively Within Diverse Organizations

Leading in a Dynamic Environment

Exploring Individual Differences and Team Dynamics

Motivating Organizational Members

Organizational Control in a Complex Business Environment

Productivity and Quality in Operations

Information Technology and Control

Filters

is a core job dimension that refers to the degree to which job holders have freedom, independence, and decision making authority. This job dimensions affects the degree to which an employee has.