Exam 7: Organizing for Effectiveness and Efficiency

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Suppose you manage a factory that makes wood chairs. For the past several years, your employees have worked in departments that make separate parts of the chairs. In an effort to provide your employees a "tangible outcome to which they can attribute their efforts, you have decided to change your approach and each employee will be responsible for making a complete chair. This action is likely to increase the __________ of your workers' jobs.

(Multiple Choice)
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Match each term with the correct statement below. -the degree to which a job holder requires the completion of an identifiable piece of work

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Granting authority in a "public" way can make the authority

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Span of control refers to the number of supervisors an employee may have.

(True/False)
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Venus Technologies is a new venture located near San Jose, California. The first day the firm officially began, James Cullen, the CEO, focused on determining the tasks to be done, who would do them, and how those tasks would be managed and coordinated. Mr. Cullen focused on

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Job enlargement broadens the scope of a specific job.

(True/False)
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Skill variety, task identity, and task significance can affect the degree to which employees

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Task complexity, volatility of the competitive environment, and the capabilities of both the employee and the organization will influence the appropriate

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Which of the following is not a core job dimensions that can be used to characterize any job?

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Suppose you were on a tour of a Ford plant in Detroit, and you asked an assembly line worker, "What happens to the part you assemble? If the worker answered, "The part goes into the transmission of a Ford Taurus, which is a vital part of the working of the Taurus, one of Ford's finest family automobiles, you could infer that the worker has a fairly high degree of

(Multiple Choice)
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Individuals from diverse cultural backgrounds may view certain job characteristics differently. People from some parts of the world may perceive a job with low autonomy negatively, while people from other parts of the world may few a job with low autonomy favorably.

(True/False)
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The owner of Adams Services Inc. believes that an individual employee should be accountable to only one supervisor. The principle that Adams follows is known as

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As a manager on the assembly line at a large auto manufacturer in Michigan, David Webb recognized the relationship between certain job dimensions of the assembly workers and their performance levels. If David wished to affect the degree to which his employees find their work meaningful, he should attempt to alter which core job dimensions?

(Multiple Choice)
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Match each term with the correct statement below. -the process of transferring authority for a specific activity or task to another member of the organization and empowering that individual to accomplish the task effectively

(Multiple Choice)
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Suppose you are chatting with a friend who works at a bank. Your friend tells you that, at her bank, during the course of a year, an average employee will spend three months as a teller, three months as a customer service representative, three months as a loan processor, and three months as a clerical worker. You immediately recognize that your friend's bank practices

(Multiple Choice)
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Skill variety, task significance, and __________ are core job dimensions that contribute to meaningfulness of the work.

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The distinguishing feature of the self-managed team approach to job design is that the group is largely independent.

(True/False)
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The Army would certainly endorse the __________ idea that suggests that a clear line of authority should run throughout the organization. From private to general, there is no disagreement about who has the authority to make decisions regarding subordinates.

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Match each term with the correct statement below. -groups of individuals who design their jobs to fulfill the overall responsibilities of the group

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Human relations theorists have shifted emphasis from concerns of the depth of job designs to issues regarding the division of labor and specialization.

(True/False)
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