Exam 7: Organizing for Effectiveness and Efficiency

Match each term with the correct statement below. -the degree to which a job challenges the job holder to use various skills and abilities

By vertically loading the job, closing the gap between planning, doing, and controlling, job enrichment gives the job-holder greater discretion in setting schedules and planning work activities, determining appropriate methods for completing the task, and monitoring the quality of the output from the work process.

The chain of command refers to the lines of formal authority within a company.

When employees have a high degree of __________ in their jobs, their success is dependent upon their own capabilities and their desire to complete the task.

Match each term with the correct statement below. -the practice of assigning individuals to a variety of job positions in some logical order

Programs designed to increase job depth are referred to as

The chain of command delineates the line of authority and responsibility that flows throughout an organization.

Normally when there is low autonomy, employees are less likely to feel accountable for the outcome of their work.

Match each term with the correct statement below. -the information provided to job holders regarding the effectiveness of their efforts

After undergoing a considerable amount of downsizing in the early 1990s, a company engaged in __________, whereby remaining employees were each given greater discretion in setting schedules and planning work activities, determining appropriate methods for completing tasks, and monitoring the quality of output from the job processes.

Joe Fiegel's strong environmental convictions resulted in his becoming an active member of GreenPeace. Joe spends a great deal of his time at sea trying to prevent hunters from killing whales in the Pacific Ocean. He believes that through his efforts, a number of endangered species may survive. Joe quit his job as a nurse and joined GreenPeace probably due to the __________ of his new job.

Which of the following is an example of a staff position at Holiday Inn?

Although job descriptions are commonly used to describe how jobs are designed, some relevant job characteristics may not be evident from a job description.

__________ refers to grouping together the set of tasks and activities that define a particular job.

Match each term with the correct statement below. -the principle that a clear line of authority must run throughout the organization

Programs designed to broaden job scope are referred to as

Match each term with the correct statement below. -those organization units that are not directly involved in delivering the products and services of the organization, but provide support for line personnel

Task significance reflects the degree to which jobholders have freedom, independence, and decision-making authority in their jobs.

Match each term with the correct statement below. -the degree to which a job contributes to the overall efforts of the organization

The degree of control given to a job holder to perform his or her job is referred to as