Question 1

Task identity refers to the degree to which a job challenges the jobholder to use his or her skills and abilities.

Accepted Answer

A) True 
 B)False

Question 2

Skill variety refers to the degree to which a job challenges the jobholder to use his or her skills and abilities.

Accepted Answer

A) True 
 B)False

Question 3

Two employees at the same company have completely different perceptions of the meaningfulness of their work. One has a job that requires a relatively diverse set of talents and abilities, while the other has a job that is much narrower in scope. These two jobs differ in their amount of

Accepted Answer

A)  job variety. 
B)  feedback. 
C)  task identity. 
D)  autonomy. 
E)  skill variety. 
A)  job variety. 
B)  feedback. 
C)  task identity. 
D)  autonomy. 
E)  skill variety.

Question 4

__________ refers to an employee's obligation to complete the activities that he or she has been assigned.

Accepted Answer

A)  Responsibility 
B)  Accountability 
C)  Power 
D)  Delegation 
E)  Authority 
A)  Responsibility 
B)  Accountability 
C)  Power 
D)  Delegation 
E)  Authority

Question 5

Employees' job titles throughout the organization, from the CEO down, indicate the flow of formal authority. This is known as

Accepted Answer

A)  span of control. 
B)  chain of command. 
C)  unity of command. 
D)  unity of delegation. 
E)  span of delegation. 
A)  span of control. 
B)  chain of command. 
C)  unity of command. 
D)  unity of delegation. 
E)  span of delegation.

Question 6

To make their jobs more challenging and less boring, Data Entry Inc. transfers its employees through a number of job positions that are approximately the same level and have similar skill requirements. This technique is called

Accepted Answer

A)  job refinement. 
B)  job rotation. 
C)  job enlargement. 
D)  job advancement. 
E)  job enrichment. 
A)  job refinement. 
B)  job rotation. 
C)  job enlargement. 
D)  job advancement. 
E)  job enrichment.

Question 7

Successful salespeople whose entire compensation is based on commission from sales they generate are most likely motivated by the __________ of their jobs. Their success is dependent upon their own capabilities and their desire to close the sale.

Accepted Answer

A)  task significance 
B)  job description 
C)  360 degree feedback 
D)  skill variety 
E)  autonomy 
A)  task significance 
B)  job description 
C)  360 degree feedback 
D)  skill variety 
E)  autonomy

Question 8

Suppose you just accepted a position to work at a Ford assembly plant in Kansas City. The first day on the job, you learn that employees shift from one job to another during the course of a year to relieve boredom and make their jobs more challenging. You remember that this technique is called

Accepted Answer

A)  job advancement. 
B)  job enlargement. 
C)  job rotation. 
D)  job enrichment. 
E)  job refinement. 
A)  job advancement. 
B)  job enlargement. 
C)  job rotation. 
D)  job enrichment. 
E)  job refinement.

Question 9

Hal Martin, the new CEO at H&T Theaters, believes that employees are more satisfied and committed if they understand the results of their work activities. To accomplish this, Mr. Martin has instructed all of his supervisors to enhance the __________ associated with his company's jobs.

Accepted Answer

A)  skill variety 
B)  feedback 
C)  task identify 
D)  task significance 
E)  empowerment 
A)  skill variety 
B)  feedback 
C)  task identify 
D)  task significance 
E)  empowerment

Question 10

When Brooktrout Technologies advertises a job opening, the company makes available to anyone interested in the job an outline of the responsibilities and tasks associated with the advertised position. This outline is called a

Accepted Answer

A)  job description. 
B)  job design statement. 
C)  job circular. 
D)  job prospectus. 
E)  job brochure. 
A)  job description. 
B)  job design statement. 
C)  job circular. 
D)  job prospectus. 
E)  job brochure.

Question 11

The first stage of the organizing process involves

Accepted Answer

A)  grouping organizational members. 
B)  developing an integrated system. 
C)  determining the locus of decision-making. 
D)  outlining the tasks and activities to be completed and assigning. them to individuals and groups within the organization. 
E)  determining an organization's culture. 
A)  grouping organizational members. 
B)  developing an integrated system. 
C)  determining the locus of decision-making. 
D)  outlining the tasks and activities to be completed and assigning. them to individuals and groups within the organization. 
E)  determining an organization's culture.

Question 12

Which of the following is not an advantage of job rotation?

Accepted Answer

A)  more flexibility in developing work schedules 
B)  employees who are often more challenged 
C)  more flexibility in filling vacancies 
D)  more time and resources spent in training 
E)  employees who have a better understanding of the entire organization 
A)  more flexibility in developing work schedules 
B)  employees who are often more challenged 
C)  more flexibility in filling vacancies 
D)  more time and resources spent in training 
E)  employees who have a better understanding of the entire organization

Question 13

Delegation of authority will be more successful if the subordinate to whom the tasks are assigned

Accepted Answer

A)  is familiar with the employees and has an intimate understanding of the informal communications network. 
B)  understands the missions of the department and the organization and is capable of making good decisions. 
C)  can delegate responsibility to other employees. 
D)  does not feel the need to seek guidance from other supervisors. 
E)  is a senior employee who is familiar with the tasks. 
A)  is familiar with the employees and has an intimate understanding of the informal communications network. 
B)  understands the missions of the department and the organization and is capable of making good decisions. 
C)  can delegate responsibility to other employees. 
D)  does not feel the need to seek guidance from other supervisors. 
E)  is a senior employee who is familiar with the tasks.

Question 14

Recently, Eastern Iowa Software Group opened an R&D facility in Iowa City. Before opening the facility, the top managers of the firm spent considerable time determining the set of tasks and activities that will be grouped together to define a particular job in the facility. This function is referred to as

Accepted Answer

A)  job design. 
B)  job analysis. 
C)  job structure. 
D)  task portfolio. 
E)  work role assessment. 
A)  job design. 
B)  job analysis. 
C)  job structure. 
D)  task portfolio. 
E)  work role assessment.

Question 15

What is job enlargement? Why do organizations enlarge some of their jobs?

Accepted Answer

Job enlargement involves broadening the

Question 16

When an ability to influence people is based on personal attributes, such as knowledge or charisma, it is called

Accepted Answer

A)  formal authority. 
B)  trait ability. 
C)  informal authority. 
D)  delegation. 
E)  traditional authority. 
A)  formal authority. 
B)  trait ability. 
C)  informal authority. 
D)  delegation. 
E)  traditional authority.

Question 17

The line of authority and responsibility that flows throughout an organization is referred to as

Accepted Answer

A)  chain of command. 
B)  span of control. 
C)  unity of command. 
D)  unity of delegation. 
E)  span of delegation. 
A)  chain of command. 
B)  span of control. 
C)  unity of command. 
D)  unity of delegation. 
E)  span of delegation.

Question 18

The increasing diversity of the workforce has made the assessment of job design simpler.

Accepted Answer

A) True 
 B)False

Question 19

The self-managed team approach to job design shifts the focus from the work group to the individual.

Accepted Answer

A) True 
 B)False

Question 20

Kay Miller's job challenges her to use various skills and abilities on a daily basis. Kay's job has a high degree of

Accepted Answer

A)  autonomy. 
B)  feedback. 
C)  task significance. 
D)  skill variety. 
E)  task identity. 
A)  autonomy. 
B)  feedback. 
C)  task significance. 
D)  skill variety. 
E)  task identity.

Task identity refers to the degree to which a job challenges the jobholder to use his or her skills and abilities.

Skill variety refers to the degree to which a job challenges the jobholder to use his or her skills and abilities.

Two employees at the same company have completely different perceptions of the meaningfulness of their work. One has a job that requires a relatively diverse set of talents and abilities, while the other has a job that is much narrower in scope. These two jobs differ in their amount of

__________ refers to an employee's obligation to complete the activities that he or she has been assigned.

Employees' job titles throughout the organization, from the CEO down, indicate the flow of formal authority. This is known as

To make their jobs more challenging and less boring, Data Entry Inc. transfers its employees through a number of job positions that are approximately the same level and have similar skill requirements. This technique is called

Successful salespeople whose entire compensation is based on commission from sales they generate are most likely motivated by the __________ of their jobs. Their success is dependent upon their own capabilities and their desire to close the sale.

Suppose you just accepted a position to work at a Ford assembly plant in Kansas City. The first day on the job, you learn that employees shift from one job to another during the course of a year to relieve boredom and make their jobs more challenging. You remember that this technique is called

Hal Martin, the new CEO at H&T Theaters, believes that employees are more satisfied and committed if they understand the results of their work activities. To accomplish this, Mr. Martin has instructed all of his supervisors to enhance the __________ associated with his company's jobs.

When Brooktrout Technologies advertises a job opening, the company makes available to anyone interested in the job an outline of the responsibilities and tasks associated with the advertised position. This outline is called a

The first stage of the organizing process involves

Which of the following is not an advantage of job rotation?

Delegation of authority will be more successful if the subordinate to whom the tasks are assigned

What is job enlargement? Why do organizations enlarge some of their jobs?

When an ability to influence people is based on personal attributes, such as knowledge or charisma, it is called

The line of authority and responsibility that flows throughout an organization is referred to as

The increasing diversity of the workforce has made the assessment of job design simpler.

The self-managed team approach to job design shifts the focus from the work group to the individual.

Kay Miller's job challenges her to use various skills and abilities on a daily basis. Kay's job has a high degree of

Management and Managers

Evolution of Management Thought

Social Responsibility and Ethics

Strategic Management and Planning in a Global Environment

Planning in the Contemporary Organization

Managerial Decision Making

Organizational Design

Strategic Human Resource Management

Organizational Culture and Change

Communicating Effectively Within Diverse Organizations

Leading in a Dynamic Environment

Exploring Individual Differences and Team Dynamics

Motivating Organizational Members

Organizational Control in a Complex Business Environment

Productivity and Quality in Operations

Information Technology and Control

Filters

Exam 7: Organizing for Effectiveness and Efficiency

Task identity refers to the degree to which a job challenges the jobholder to use his or her skills and abilities.

Skill variety refers to the degree to which a job challenges the jobholder to use his or her skills and abilities.

Two employees at the same company have completely different perceptions of the meaningfulness of their work. One has a job that requires a relatively diverse set of talents and abilities, while the other has a job that is much narrower in scope. These two jobs differ in their amount of

__________ refers to an employee's obligation to complete the activities that he or she has been assigned.

Employees' job titles throughout the organization, from the CEO down, indicate the flow of formal authority. This is known as

To make their jobs more challenging and less boring, Data Entry Inc. transfers its employees through a number of job positions that are approximately the same level and have similar skill requirements. This technique is called

Successful salespeople whose entire compensation is based on commission from sales they generate are most likely motivated by the __________ of their jobs. Their success is dependent upon their own capabilities and their desire to close the sale.

Suppose you just accepted a position to work at a Ford assembly plant in Kansas City. The first day on the job, you learn that employees shift from one job to another during the course of a year to relieve boredom and make their jobs more challenging. You remember that this technique is called

Hal Martin, the new CEO at H&T Theaters, believes that employees are more satisfied and committed if they understand the results of their work activities. To accomplish this, Mr. Martin has instructed all of his supervisors to enhance the __________ associated with his company's jobs.

When Brooktrout Technologies advertises a job opening, the company makes available to anyone interested in the job an outline of the responsibilities and tasks associated with the advertised position. This outline is called a

The first stage of the organizing process involves

Which of the following is not an advantage of job rotation?

Delegation of authority will be more successful if the subordinate to whom the tasks are assigned

What is job enlargement? Why do organizations enlarge some of their jobs?

When an ability to influence people is based on personal attributes, such as knowledge or charisma, it is called

The line of authority and responsibility that flows throughout an organization is referred to as

The increasing diversity of the workforce has made the assessment of job design simpler.

The self-managed team approach to job design shifts the focus from the work group to the individual.

Kay Miller's job challenges her to use various skills and abilities on a daily basis. Kay's job has a high degree of

Management and Managers

Evolution of Management Thought

Social Responsibility and Ethics

Strategic Management and Planning in a Global Environment

Planning in the Contemporary Organization

Managerial Decision Making

Organizational Design

Strategic Human Resource Management

Organizational Culture and Change

Communicating Effectively Within Diverse Organizations

Leading in a Dynamic Environment

Exploring Individual Differences and Team Dynamics

Motivating Organizational Members

Organizational Control in a Complex Business Environment

Productivity and Quality in Operations

Information Technology and Control

Filters