Exam 13: Exploring Individual Differences and Team Dynamics

Why is it important for the manager of a business organization to understand individual behavior? If employees do their jobs, what difference does it make what their attitudes and personality characteristics are?

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Question 1

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It is important for managers to understand human behavior because it helps them to supervise, direct motivate, and interact with the people who work for them. An understanding of individual behavior also helps managers place employees in appropriate organizational roles. For example, a person with an internal locus of control may be more suitable for a job as a salesperson than a person with an external locus of control. Similarly, with a knowledge of the perceptual process, a manager may be able to help his or her employees avoid perceptual errors.

At her place of employment, Julie Richards believes she is capable, significant, successful and worthwhile. This personality trait would be considered one of

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Question 2

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Cognitive dissonance means that a person's thoughts and behavior are in agreement with each other.

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Question 3

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Match each term with the correct statement below. -group members frequently experience conflict with one another as they locate and attempt to resolve differences of opinion about key issues, relative priority of goals, and the task-related direction of the leader

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Question 4

__________ ability includes such things as manual dexterity, eye-hand coordination, and manipulative ability.

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Question 5

The tendency to assign attributes to someone not on the basis of individual characteristics, but solely on the basis of a category or group to which that person belongs is called

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Question 6

Selective perception is a generalization or the tendency to assign attributes to someone, based not on individual characteristics, but on the basis of a category or group to which that person belongs.

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Question 7

The degree to which individuals are capable of reading and using cues from their environment to determine behavior is called

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Question 8

Lack of consistency between attitudes and behaviors tends to make people want to reconcile their

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Question 9

According to the RIASEC Vocational Interest Typology, people who are artistic prefer jobs that require thinking, understanding, and organizing.

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Question 10

According to the MBTI, __________ will probably not be a good salesman.

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Question 11

Tim Durham, a production manager at All Wool Products, believes that the majority of the events in his life are the result of his own behavior and actions. Tim has a/an __________ locus of control.

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Question 12

A person who has an external locus of control is not successful on a task. This person would probably

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Question 13

Explain the concept of self-esteem. In what way is self-esteem related to an individual's choice of a career?

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Question 14

Which of the following is not a personality characteristic?

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Question 15

Mental or intellectual ability refers to the capacity to comprehend relationships between objects and to perceive how parts fit together.

(True/False)

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Question 16

The norming stage of group development is the "get acquainted stage.

(True/False)

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Question 17

Many business organizations are emphasizing teamwork as a means of enhancing performance. Do you believe that teamwork really works? What are the pluses and minuses of teamwork?

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Question 18

A scale such as the Job Descriptive Index helps managers pinpoint sources of dissatisfaction among employees.

(True/False)

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Question 19

The extent to which people believe they are capable, significant, successful, and worthwhile is referred to as

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Question 20

Showing 1 - 20 of 170

Why is it important for the manager of a business organization to understand individual behavior? If employees do their jobs, what difference does it make what their attitudes and personality characteristics are?

At her place of employment, Julie Richards believes she is capable, significant, successful and worthwhile. This personality trait would be considered one of

Cognitive dissonance means that a person's thoughts and behavior are in agreement with each other.

Match each term with the correct statement below. -group members frequently experience conflict with one another as they locate and attempt to resolve differences of opinion about key issues, relative priority of goals, and the task-related direction of the leader

__________ ability includes such things as manual dexterity, eye-hand coordination, and manipulative ability.

The tendency to assign attributes to someone not on the basis of individual characteristics, but solely on the basis of a category or group to which that person belongs is called

Selective perception is a generalization or the tendency to assign attributes to someone, based not on individual characteristics, but on the basis of a category or group to which that person belongs.

The degree to which individuals are capable of reading and using cues from their environment to determine behavior is called

Lack of consistency between attitudes and behaviors tends to make people want to reconcile their

According to the RIASEC Vocational Interest Typology, people who are artistic prefer jobs that require thinking, understanding, and organizing.

According to the MBTI, __________ will probably not be a good salesman.

Tim Durham, a production manager at All Wool Products, believes that the majority of the events in his life are the result of his own behavior and actions. Tim has a/an __________ locus of control.

A person who has an external locus of control is not successful on a task. This person would probably

Explain the concept of self-esteem. In what way is self-esteem related to an individual's choice of a career?

Which of the following is not a personality characteristic?

Mental or intellectual ability refers to the capacity to comprehend relationships between objects and to perceive how parts fit together.

The norming stage of group development is the "get acquainted stage.

Many business organizations are emphasizing teamwork as a means of enhancing performance. Do you believe that teamwork really works? What are the pluses and minuses of teamwork?

A scale such as the Job Descriptive Index helps managers pinpoint sources of dissatisfaction among employees.

The extent to which people believe they are capable, significant, successful, and worthwhile is referred to as

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