Exam 1: Introducing Modern Management: Concepts and Skills

Jonah has been team manager for eight years now. In that time, his performance has remained consistently satisfactory, but there have been no drastic changes. A junior colleague was recently promoted to department head and Jonah now reports to him. Jonah's career can best be described as being in the ________ stage.

The more resources unused during the production process, the more ________ the manager.

Motivating employees to perform better so that they can achieve the organization's goals is known as ________.

The first stage in career evolution is the ________ stage.

Define management and explain how the four functions of management are related.

________ resources refer to the ingredients used directly in the manufacturing of products.

As a manager moves from lower-level management to upper-level management, ________.

Why is it important for managers to be aware of cultural differences in their dealings with people?

At Anoia Systems, processes remain the same year after year, and there is little innovation in the products or types of clients. This situation is unlikely to change. Most employees have been with the company for more than five years, and are well-versed with their job requirements. Employees have the skills to accomplish their jobs, but they have become satisfied with just getting by and are not motivated to improve performance. Which of the following managerial skills will help motivate employees to perform better?

A career is a sequence of work-related positions occupied by a person over the course of a lifetime.

Organizing is also commonly referred to as motivating, leading, directing, or actuating.

________ involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.

To help increase her probability of becoming a successful manager, Beth is advised to improve her skills in clarifying roles. In order to improve her competency in clarifying roles, Beth should effectively ________.

According to Katz, conceptual skills involve ________.

Becky's department has seen a number of layoffs in the last two months, and employee morale is very low. This is affecting the work atmosphere and productivity is declining. In this situation, the department manager's primary task will be _______.

Management principles are considered to be universal because _________.

In terms of management efficiency during the manufacturing process, efficient means that ________ .

Ben is a manager at Transit Logistics, a logistics company involved in transportation and storage. He is in charge of monitoring the schedules of the truck drivers who transport the goods. In this scenario, the capital resource of the organization is the ________.

Controlling is the management function through which managers compare present performance to preestablished performance standards.

Sara is a manager in a food processing company. Her primary function is to see that organizational goals are achieved. Which of the following must she discourage in order to promote this?