Exam 1: Introducing Modern Management: Concepts and Skills

Which of the following is an error managers make during the controlling stage of management?

According to Katz, human skills are required for ________.

In any organization, change-related activities include ________.

________ skills involve acting considerate, showing sympathy when someone is upset or anxious, and providing encouragement.

If a manager reaches goals but wastes resources, the manager is considered to be ________.

Which of the following is an error managers make during the planning stage of management?

To help increase her probability of becoming a successful manager, Ruth is advised to improve her consulting skills. In order to improve her competency in consulting, Ruth should ________.

Management jobs vary but management principles are universal. The basic ingredients of successful management are applicable to all organizations.

Robert L. Katz indicates that three types of skills are important for successful management performance; one among these is ________.

Nathan is the plant manager for Arwen Manufacturing. Though he does not work hands-on on the manufacturing process, he needs to know the ins and outs of the processes, so that he can guide his employees effectively and step in to help if necessary. According to Katz, this involves developing Nathan's ________ skills.

Jacob, an upper-level manager, recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages. Jacob made a mistake during the ________ stage of the management process.

At which one of these stages is career plateauing generally observed ?

Seth, a manager in a growing organization, believes that creating departments leads to the formation of barriers in an organization. Not establishing departments appropriately while ________ can be a huge management mistake.