Question 1

Which of the following is the correct representation of the stages in a career?

Accepted Answer

A)  establishment; exploration; maintenance; decline 
B)  exploration; maintenance; establishment; decline 
C)  establishment; maintenance; plateauing; decline 
D)  exploration; establishment; maintenance; decline 
E)  establishment; plateauing; exploration; maintenance 
A)  establishment; exploration; maintenance; decline 
B)  exploration; maintenance; establishment; decline 
C)  establishment; maintenance; plateauing; decline 
D)  exploration; establishment; maintenance; decline 
E)  establishment; plateauing; exploration; maintenance

Question 2

Gathering information that measures recent performance within the organization is part of the ________ management function.

Accepted Answer

A)  motivating 
B)  controlling 
C)  influencing 
D)  organizing 
E)  planning 
A)  motivating 
B)  controlling 
C)  influencing 
D)  organizing 
E)  planning

Question 3

Managerial efficiency is the proportion of total organizational resources that contribute to productivity during the manufacturing process. The ________ this proportion, the more ________ the manager.

Accepted Answer

A)  lower; effective 
B)  higher; efficient 
C)  lower; efficient 
D)  higher; ineffective 
E)  higher; inefficient 
A)  lower; effective 
B)  higher; efficient 
C)  lower; efficient 
D)  higher; ineffective 
E)  higher; inefficient

Question 4

Management skill is ________.

Accepted Answer

A)  the specialized knowledge employees require to complete their tasks 
B)  the ability to carry out the process of reaching organizational goals by working with and through people and other organizational resources 
C)  the method by which managers plan for unforseen projects 
D)  the efficiency and effectiveness with which managers interact with the environment outside the company 
E)  a product of the culture of a certain country that is limited to managers of that culture 
A)  the specialized knowledge employees require to complete their tasks 
B)  the ability to carry out the process of reaching organizational goals by working with and through people and other organizational resources 
C)  the method by which managers plan for unforseen projects 
D)  the efficiency and effectiveness with which managers interact with the environment outside the company 
E)  a product of the culture of a certain country that is limited to managers of that culture

Question 5

What are human skills and why are they important at all levels of management? Which of these three skills-human, technical and conceptual, should a CEO of an organization focus on and why?

Accepted Answer

Human skills build cooperation within th

Question 6

According to Katz , applying specialized knowledge and expertise to work-related techniques is a characteristic of ________.

Accepted Answer

A)  interpersonal skills 
B)  human skills 
C)  conceptual skills 
D)  technical skills 
E)  strategic skills 
A)  interpersonal skills 
B)  human skills 
C)  conceptual skills 
D)  technical skills 
E)  strategic skills

Question 7

Elaborate on how management effectiveness is related to management efficiency, in terms of goals and resources.

Accepted Answer

Managerial effectiveness refers to manag

Question 8

How do managers help in enhancing their employees' career development?

Accepted Answer

A manager can assist in employee career

Question 9

Providing recognition for achievements and contributions, developing skill and confidence of organization members are change-related activities.

Accepted Answer

A) True 
 B)False

Question 10

According to Katz , technical skills involve ________.

Accepted Answer

A)  working with people, both individuals and groups, to achieve organizational goals 
B)  understanding how the organization relates to its environment 
C)  working with people, but not their attitudes and communication 
D)  applying specialized knowledge and expertise to work-related techniques 
E)  understanding how changes in one part of the organization affect the rest of it 
A)  working with people, both individuals and groups, to achieve organizational goals 
B)  understanding how the organization relates to its environment 
C)  working with people, but not their attitudes and communication 
D)  applying specialized knowledge and expertise to work-related techniques 
E)  understanding how changes in one part of the organization affect the rest of it

Question 11

"Managers should be paid more than regular employees." Do you agree with this statement? Justify your answer.

Accepted Answer

Student answers may vary depending on wh

Question 12

Sandra is in the top management at Silica Inc. A key policy governing the manufacturing processes was recently changed, and Sandra needs to analyze the effects of the change on the various departments of the company and predict the effect on the output. This process involves using her ________ skills.

Accepted Answer

A)  technical 
B)  moral 
C)  conceptual 
D)  human 
E)  interpersonal 
A)  technical 
B)  moral 
C)  conceptual 
D)  human 
E)  interpersonal

Question 13

List any four contemporary management skills that help increase the probability of management success and explain how these skills accomplish this task.

Accepted Answer

To increase the probability of being suc

Question 14

Technical skills involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.

Accepted Answer

A) True 
 B)False

Question 15

________ can be defined as guiding the activities of organization members in appropriate directions.

Accepted Answer

A)  Organizing 
B)  Influencing 
C)  Controlling 
D)  Monitoring 
E)  Planning 
A)  Organizing 
B)  Influencing 
C)  Controlling 
D)  Monitoring 
E)  Planning

Question 16

To increase the probability of being successful, managers should have competence in recognizing. This involves checking with people before making decisions that affect them, encouraging participation in decision-making, and using the ideas and suggestions of others.

Accepted Answer

A) True 
 B)False

Question 17

________ is the management function through which managers compare present performance to preestablished performance standards.

Accepted Answer

A)  Organizing 
B)  Influencing 
C)  Controlling 
D)  Monitoring 
E)  Planning 
A)  Organizing 
B)  Influencing 
C)  Controlling 
D)  Monitoring 
E)  Planning

Question 18

Which of the following is an example of a people-related activity in an organization?

Accepted Answer

A)  Jonathan plans the teams' schedule for the next three months. 
B)  Anoia Systems awards employees who perform well each month. 
C)  FRO keeps track of changes in government policy that could affect the company. 
D)  Faced with a volatile market, Tiffany's invited employees to provide suggestions to change the company strategy. 
E)  Claire monitors production to see if it meets company targets. 
A)  Jonathan plans the teams' schedule for the next three months. 
B)  Anoia Systems awards employees who perform well each month. 
C)  FRO keeps track of changes in government policy that could affect the company. 
D)  Faced with a volatile market, Tiffany's invited employees to provide suggestions to change the company strategy. 
E)  Claire monitors production to see if it meets company targets.

Question 19

Capital resources in an organization are ________.

Accepted Answer

A)  the net profits the organization generates at the end of the financial year 
B)  the ingredients used directly in the manufacturing of products 
C)  the machines used during the manufacturing process 
D)  all the financial assets that the organization possesses 
E)  the amounts of money that managers use to purchase goods and services for the organization 
A)  the net profits the organization generates at the end of the financial year 
B)  the ingredients used directly in the manufacturing of products 
C)  the machines used during the manufacturing process 
D)  all the financial assets that the organization possesses 
E)  the amounts of money that managers use to purchase goods and services for the organization

Question 20

Influencing is the process of assigning the tasks developed under the planning function to various individuals or groups within the organization.

Accepted Answer

A) True 
 B)False

Exam 1: Introducing Modern Management: Concepts and Skills

Which of the following is the correct representation of the stages in a career?

Gathering information that measures recent performance within the organization is part of the ________ management function.

Managerial efficiency is the proportion of total organizational resources that contribute to productivity during the manufacturing process. The ________ this proportion, the more ________ the manager.

Management skill is ________.

What are human skills and why are they important at all levels of management? Which of these three skills-human, technical and conceptual, should a CEO of an organization focus on and why?

According to Katz , applying specialized knowledge and expertise to work-related techniques is a characteristic of ________.

Elaborate on how management effectiveness is related to management efficiency, in terms of goals and resources.

How do managers help in enhancing their employees' career development?

Providing recognition for achievements and contributions, developing skill and confidence of organization members are change-related activities.

According to Katz , technical skills involve ________.

"Managers should be paid more than regular employees." Do you agree with this statement? Justify your answer.

List any four contemporary management skills that help increase the probability of management success and explain how these skills accomplish this task.

Technical skills involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.

________ can be defined as guiding the activities of organization members in appropriate directions.

To increase the probability of being successful, managers should have competence in recognizing. This involves checking with people before making decisions that affect them, encouraging participation in decision-making, and using the ideas and suggestions of others.

________ is the management function through which managers compare present performance to preestablished performance standards.

Which of the following is an example of a people-related activity in an organization?

Capital resources in an organization are ________.

Influencing is the process of assigning the tasks developed under the planning function to various individuals or groups within the organization.

Managing: History and Current Thinking

Corporate Social Responsibility, Ethics, and Sustainability

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Plans and Planning Tools

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict, and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Managerial efficiency is the proportion of total organizational resources that contribute to productivity during the manufacturing process. The this proportion, the more the manager.