Exam 2: Managing: History and Current Thinking

The management science approach emphasizes "if--then" relationships: "If" this situational variable exists, "then" a manager probably would take this action.

If BFL followed the scientific method as proposed by Henry Gantt, which one of the following actions by BFL will be the MOST likely outcome?

D&B Inc., conducted a review of its organizational practices, and concluded that changes to the current system would result in increased efficiency. The company proposed a change in work timings and remuneration policies and implemented it for a trial period. When the employees were surveyed by their managers to discover their reaction to the changes, most employees noted that the new system boosted productivity, though a few reported that accommodating to the new system was difficult. However, management decided to go ahead and implement the new system. The actions of the management can be explained by Fayol's principle of ________.

Under the piece-rate system pioneered by Taylor, ________.

The Gilbreths aimed to increase worker efficiency by ________.

Every Monday morning, the hundred-odd employees at Axis Systems Ltd. meet to discuss the work situation. The managers of various departments summarize what their departments have done over the past week. Employees can track the various stages of any project and understand how their tasks fit into the whole process. This illustrates the ________ aspect of a learning organization.

Abraham Maslow was a major contributor to the human relations movement in management.

The ultimate objective of the human relations approach is to ________.

Fayol defined centralization as raising the importance of the subordinate role.

Best Foot Limited (BFL) manufactures different types of footwear, including rubber/canvas footwear, leather footwear, and plastic footwear. The company has one plant in Norway which produces all the shoes. Nearly 800 workers are employed at this plant. Which of the following possible actions would indicate that BFL follows the scientific method of the Gilbreths, who primarily focused on motion-study?

The ________ approach to management was the product of the first concentrated effort to develop a body of management thought. The management writers who participated in this effort are considered the pioneers of management study.

Which of the following did Gantt advocate in addition to Taylor's piece-rate compensation system for workers?

One of the phases of the Hawthorne studies was the relay assembly test room experiments. The experimenters believed that if they studied productivity long enough, under different working conditions, they would discover the working conditions that maximized production. Thus, these experiments originally had a ________ orientation.

Fayol presented work specialization as the best way to use the ________ resources of the organization.

Which of the following conclusions was drawn by the experimenters from the relay assembly test room experiments of the Hawthorne studies?

________ consists primarily of the work of Frederick W.Taylor, Frank and Lillian Gilbreth, and Henry L. Gantt.

According to the guidelines suggested by L.Thomas Hopkins for anyone conducting system analysis, the nature of the part and its function is determined by its ________.

A drawback of the classical approach is that it does not adequately emphasize human variables.

Gene Co., a pharmaceutical company, directs its management to increase production through an understanding of people. The company believes that if managers understand their people and adapt their organizations to them, organizational success will follow. Which management approach is Gene Co. adopting in this scenario?

Which one of the following conclusions was drawn by the experimenters from the bank wiring observation room experiment?