Exam 20: Managing the Value Chain, Web 20, and E-Business

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Ralph Distribution Center's greatest area of focus is on managing all activities efficiently and effectively to achieve the highest degree of customer satisfaction at the lowest possible cost.Ralph's primary area of focus is on:

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Flour,sugar,and baking soda are ____ for a bakery.

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The fixed-position layout is necessary for

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Scenario - Larry Slaton Larry Slaton is an executive with InfoTech Productions.This morning,Larry has been attending a top management meeting exploring the potential value of using a new computer system at InfoTech.The executive team has reached a consensus opinion that the new system should be able to increase the effectiveness and the efficiency of operations and services.Larry has been assigned to work directly with computer system vendors and to develop the best system for InfoTech. -InfoTech's new computer system will analyze data and extract useful insights,patterns,and relationships that might be significant to Larry and other managers.This describes what type of information technology system?

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Business intelligence software analyzes data and extracts useful insights,patterns,and relationships that might be significant.

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The process of systematically gathering knowledge,making it widely available throughout the organization,and fostering a culture of learning is known as knowledge management.

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Which of the following refers to a small or medium-sized automated production line that can be adapted to produce more than one product line?

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Which of the following is an organization that produces nonphysical outputs that require customer involvement and cannot be stored in inventory?

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Finished goods,work in process,and raw materials are three types of normal inventory.

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____________________ refers to business exchanges that occur electronically.

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Most commonly today,e-business refers to electronic linkages over the Internet with customers,partners,suppliers,employees or other key constituents.

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A Web site that allows anyone with access,inside or outside the organization,to create,share,and edit content through a simple,browser-based user interface is called social networking.

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Inventory management,productivity,and quality make up which process or component of an organization's value chain?

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Social networking is online interaction in a community format where people share personal information and photos,produce and share all sorts of information and opinions,or unify activists and raise funds.

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Blue Waters International is a manufacturer of large custom-made yachts and fishing boats.To manufacture a custom-designed 35-foot yacht for a celebrity client,which facilities layout option would work best?

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An organization that produces nonphysical outputs that require customer involvement and cannot be stored in inventory is called a(n)____________________ organization.

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In which of the following ways do service organizations differ from manufacturing organizations?

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A computer network that uses Internet technology but limits access to all or some of the organization's employees is referred to as a(n)____________________.

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__________ are components of an organization's value chain that come from the environment and are transformed into products and services for customers.

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Why do companies try to keep inventory low?

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