Question 1

For a widget manufacturing company,worker-hours per widget is a measure of

Accepted Answer

A) organizational effectiveness. 
B) organizational performance. 
C) organizational efficiency. 
D) organizational structure. 
E) none of these. 
A) organizational effectiveness. 
B) organizational performance. 
C) organizational efficiency. 
D) organizational structure. 
E) none of these. C

Question 2

Being a successful manager means thinking in terms of all of the following,except:

Accepted Answer

A) building teams. 
B) generating the most profit. 
C) becoming a motivator. 
D) becoming an organizer. 
E) establishing networks. 
A) building teams. 
B) generating the most profit. 
C) becoming a motivator. 
D) becoming an organizer. 
E) establishing networks. B

Question 3

According to the text,what are the skills used by managers when performing the four functions of management?

Accepted Answer

A) Conceptual,interpersonal,and organizational 
B) Functional,problem-solving,and technical 
C) Analytical,interpersonal,and financial 
D) Conceptual,human,and technical 
E) Communication,strategic,and innovative 
A) Conceptual,interpersonal,and organizational 
B) Functional,problem-solving,and technical 
C) Analytical,interpersonal,and financial 
D) Conceptual,human,and technical 
E) Communication,strategic,and innovative D

Question 4

The use of influence to motivate employees to achieve the organization's goals refers to controlling.

Accepted Answer

A) True 
 B)False

Question 5

According to the Manager's Shoptalk in Chapter 1,before becoming a manager,would-be managers should consider which of the following:

Accepted Answer

A) time for the increased workload 
B) challenge of supervising former peers 
C) the responsibility of managing others 
D) being caught in the middle 
E) all of these 
A) time for the increased workload 
B) challenge of supervising former peers 
C) the responsibility of managing others 
D) being caught in the middle 
E) all of these

Question 6

Which of the following refers to the amount of resources used to achieve an organization's goal?

Accepted Answer

A) Effectiveness 
B) Synergy 
C) Performance 
D) Efficiency 
E) Management 
A) Effectiveness 
B) Synergy 
C) Performance 
D) Efficiency 
E) Management

Question 7

Despite the need for companies to control costs in today's economy,innovation has become the new imperative.

Accepted Answer

A) True 
 B)False

Question 8

According to research,managers most enjoy activities such as leading others,networking,and leading innovation.

Accepted Answer

A) True 
 B)False

Question 9

What is the role of the negotiator?

Accepted Answer

A) The negotiator role involves formal negotiations and bargaining to attain outcomes for the manager's unit of responsibility. 
B) The negotiator role involves seeking current information from many sources. 
C) The negotiator role involves the initiation of change. 
D) The negotiator role involves resolving conflicts among subordinates or between the manager's department and other departments. 
E) The negotiator role pertains to the development of information sources both inside and outside the organization. 
A) The negotiator role involves formal negotiations and bargaining to attain outcomes for the manager's unit of responsibility. 
B) The negotiator role involves seeking current information from many sources. 
C) The negotiator role involves the initiation of change. 
D) The negotiator role involves resolving conflicts among subordinates or between the manager's department and other departments. 
E) The negotiator role pertains to the development of information sources both inside and outside the organization.

Question 10

Stefan,a supermarket cashier,recently received an award for having the highest scan rate among all cashiers.This is an example of organizational:

Accepted Answer

A) performance 
B) efficiency 
C) effectiveness 
D) structure 
E) goal-setting 
A) performance 
B) efficiency 
C) effectiveness 
D) structure 
E) goal-setting

Question 11

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

Accepted Answer

A) True 
 B)False

Question 12

The informational roles that managers perform include monitor,disseminator,and spokesperson.

Accepted Answer

A) True 
 B)False

Question 13

Organizations are increasingly shifting significant chunks of what were once considered core functions to outsiders via outsourcing,joint ventures,and other complex alliances.

Accepted Answer

A) True 
 B)False

Question 14

Maintaining information links are the activities consistent with the ____ role.

Accepted Answer

A) leader 
B) spokesperson 
C) monitor 
D) liaison 
E) entrepreneur 
A) leader 
B) spokesperson 
C) monitor 
D) liaison 
E) entrepreneur

Question 15

____ is the management function concerned with monitoring employees' activities,keeping the organization on track toward its goals,and making corrections as needed.

Accepted Answer

A) Planning 
B) Resource allocation 
C) Controlling 
D) Organizing 
E) Efficiency 
A) Planning 
B) Resource allocation 
C) Controlling 
D) Organizing 
E) Efficiency

Question 16

Which of the following includes the manager identity?

Accepted Answer

A) Specialist,performs specific tasks 
B) Gets things done through own efforts 
C) An individual actor 
D) A network builder 
E) Works relatively independently 
A) Specialist,performs specific tasks 
B) Gets things done through own efforts 
C) An individual actor 
D) A network builder 
E) Works relatively independently

Question 17

Using influence to motivate employees describes the management function of leading.

Accepted Answer

A) True 
 B)False

Question 18

A manager in for-profit business focuses primarily on ____,while a manager of a non-profit focuses on ____.

Accepted Answer

A) the bottom-line,employee morale 
B) the bottom-line,social impact 
C) profitability,customer satisfaction 
D) market share,the bottom-line 
E) customer satisfaction,organization reputation 
A) the bottom-line,employee morale 
B) the bottom-line,social impact 
C) profitability,customer satisfaction 
D) market share,the bottom-line 
E) customer satisfaction,organization reputation

Question 19

Which of the following is not one of the conceptual categories of managerial roles Mintzberg defined?

Accepted Answer

A) informational 
B) interpersonal 
C) decisional 
D) intrapersonal 
E) all of these are managerial roles defined by Mintzberg 
A) informational 
B) interpersonal 
C) decisional 
D) intrapersonal 
E) all of these are managerial roles defined by Mintzberg

Question 20

Which of the following is an informational role,according to Mintzberg?

Accepted Answer

A) Entrepreneur role 
B) Leader role 
C) Monitor role 
D) Disturbance handler role 
E) Figurehead role 
A) Entrepreneur role 
B) Leader role 
C) Monitor role 
D) Disturbance handler role 
E) Figurehead role

For a widget manufacturing company,worker-hours per widget is a measure of

Being a successful manager means thinking in terms of all of the following,except:

According to the text,what are the skills used by managers when performing the four functions of management?

The use of influence to motivate employees to achieve the organization's goals refers to controlling.

According to the Manager's Shoptalk in Chapter 1,before becoming a manager,would-be managers should consider which of the following:

Which of the following refers to the amount of resources used to achieve an organization's goal?

Despite the need for companies to control costs in today's economy,innovation has become the new imperative.

According to research,managers most enjoy activities such as leading others,networking,and leading innovation.

What is the role of the negotiator?

Stefan,a supermarket cashier,recently received an award for having the highest scan rate among all cashiers.This is an example of organizational:

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

The informational roles that managers perform include monitor,disseminator,and spokesperson.

Organizations are increasingly shifting significant chunks of what were once considered core functions to outsiders via outsourcing,joint ventures,and other complex alliances.

Maintaining information links are the activities consistent with the ____ role.

____ is the management function concerned with monitoring employees' activities,keeping the organization on track toward its goals,and making corrections as needed.

Which of the following includes the manager identity?

Using influence to motivate employees describes the management function of leading.

A manager in for-profit business focuses primarily on ,while a manager of a non-profit focuses on .

Which of the following is not one of the conceptual categories of managerial roles Mintzberg defined?

Which of the following is an informational role,according to Mintzberg?

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Web 20, and E-Business

Filters

Exam 1: Innovative Management for a Changing World

For a widget manufacturing company,worker-hours per widget is a measure of

Being a successful manager means thinking in terms of all of the following,except:

According to the text,what are the skills used by managers when performing the four functions of management?

The use of influence to motivate employees to achieve the organization's goals refers to controlling.

According to the Manager's Shoptalk in Chapter 1,before becoming a manager,would-be managers should consider which of the following:

Which of the following refers to the amount of resources used to achieve an organization's goal?

Despite the need for companies to control costs in today's economy,innovation has become the new imperative.

According to research,managers most enjoy activities such as leading others,networking,and leading innovation.

What is the role of the negotiator?

Stefan,a supermarket cashier,recently received an award for having the highest scan rate among all cashiers.This is an example of organizational:

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

The informational roles that managers perform include monitor,disseminator,and spokesperson.

Organizations are increasingly shifting significant chunks of what were once considered core functions to outsiders via outsourcing,joint ventures,and other complex alliances.

Maintaining information links are the activities consistent with the ____ role.

____ is the management function concerned with monitoring employees' activities,keeping the organization on track toward its goals,and making corrections as needed.

Which of the following includes the manager identity?

Using influence to motivate employees describes the management function of leading.

A manager in for-profit business focuses primarily on ____,while a manager of a non-profit focuses on ____.

Which of the following is not one of the conceptual categories of managerial roles Mintzberg defined?

Which of the following is an informational role,according to Mintzberg?

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Web 20, and E-Business

Filters

A manager in for-profit business focuses primarily on ,while a manager of a non-profit focuses on .