Exam 11: Managing Change and Innovation

Which of the following provides a safe harbor where ideas from employees throughout the company can be developed without interference from company bureaucracy or politics?

_________ is the lack of information about future events.

Which of the following is NOT a characteristic of a creative individual?

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

An OD specialist who contracts with an organization to facilitate change is called a(n)____________________.

An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well)to discuss problems or opportunities and plan for major change is called ____________________.

What is organizational change and what are two major areas of change in organizations?

Which of the following is an OD intervention technique in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent?

An idea incubator is in-house program that provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

One value of the idea incubator is that an employee with a good idea has somewhere to go with it,rather than having to shop the idea all over the company and hope someone pays attention.

Which approach to change implementation should be used when a crisis exists?

A disparity between existing and desired performance levels is known as a(n)____________________.

The traditional organization development model focuses on the entire system and learning takes place throughout the whole organization.

Which of the following describes a person who is passionately committed to a new product of idea despite rejection by others?

An ambidextrous approach means incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations.

Organizational development involves the application of behavioral science techniques to improve an organization's effectiveness and success.

A ____ change is related to the organization production process.

According to BusinessWeek and Boston Consulting Group,72% of top executives reported that ____ is a top priority.

A new-venture fund provides resources from which individuals and groups can draw to develop new ideas,products,or businesses.

Culture change refers to a major shift in the norms,values,attitudes,and mindset of the entire organization.