Question 1

Inclusive dimensions of diversity

Accepted Answer

A) have a greater impact than do primary dimensions. 
B) are inborn. 
C) can change throughout one's lifetime. 
D) include such factors as gender. 
E) none of these. 
A) have a greater impact than do primary dimensions. 
B) are inborn. 
C) can change throughout one's lifetime. 
D) include such factors as gender. 
E) none of these.

Question 2

Which of these actions did the U.S.Supreme Court take?

Accepted Answer

A) Restricted the definition of sexual harassment to exclude office romance 
B) Broadened the definition of sexual harassment to include same sex harassment 
C) Broadened the definition of sexual harassment to include harassment of men by female coworkers 
D) Broadened the definition of sexual harassment to include same sex harassment and harassment of men by female coworkers 
E) None of these 
A) Restricted the definition of sexual harassment to exclude office romance 
B) Broadened the definition of sexual harassment to include same sex harassment 
C) Broadened the definition of sexual harassment to include harassment of men by female coworkers 
D) Broadened the definition of sexual harassment to include same sex harassment and harassment of men by female coworkers 
E) None of these

Question 3

Which of the following refers to a higher ranking,senior organizational member who is committed to providing upward mobility and support to a protégé's professional career?

Accepted Answer

A) Sponsor 
B) Mentor 
C) Expatriate 
D) Delegate 
E) Advisor 
A) Sponsor 
B) Mentor 
C) Expatriate 
D) Delegate 
E) Advisor

Question 4

Organizations must find ways to eliminate the glass ceiling effect.One effective way to do this has been

Accepted Answer

A) through targeted recruitment. 
B) through affirmative action. 
C) to develop mentoring relationships. 
D) top management speeches. 
E) to hire only white males. 
A) through targeted recruitment. 
B) through affirmative action. 
C) to develop mentoring relationships. 
D) top management speeches. 
E) to hire only white males.

Question 5

The first step in diversity skills training is to help people learn how to communicate and work effectively in a diverse environment.

Accepted Answer

A) True 
 B)False

Question 6

Homogeneous top management teams tend to be broadminded in their perspectives.

Accepted Answer

A) True 
 B)False

Question 7

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace.In particular,Pattie's was interested in learning about the myths,values,and beliefs that currently exist in their organization.This is an example of

Accepted Answer

A) sensitivity training. 
B) building a corporate culture that values diversity. 
C) changing the current organizational design. 
D) changing the current organizational structure. 
E) none of these. 
A) sensitivity training. 
B) building a corporate culture that values diversity. 
C) changing the current organizational design. 
D) changing the current organizational structure. 
E) none of these.

Question 8

Most organizations ____ shift from a monoculture perspective to one of pluralism.

Accepted Answer

A) can never 
B) naturally 
C) must make a conscious effort to 
D) can easily 
E) are against a 
A) can never 
B) naturally 
C) must make a conscious effort to 
D) can easily 
E) are against a

Question 9

____ is the belief that groups are inherently equal.

Accepted Answer

A) Ethnorelativism 
B) Ethnocentrism 
C) Pluralism 
D) Geocentricism 
E) Monoculture 
A) Ethnorelativism 
B) Ethnocentrism 
C) Pluralism 
D) Geocentricism 
E) Monoculture

Question 10

____ involves exposing traditional managers to nontraditional peers to help break down stereotypical beliefs.

Accepted Answer

A) Revelation 
B) Exposure 
C) Publicity 
D) Innovative breakdown 
E) Cultural barrier breakdown 
A) Revelation 
B) Exposure 
C) Publicity 
D) Innovative breakdown 
E) Cultural barrier breakdown

Question 11

Research has shown that

Accepted Answer

A) homogeneous groups are more creative than diverse groups. 
B) homogeneous groups are less satisfied than diverse groups. 
C) diverse groups are more creative than homogeneous groups. 
D) creativity has nothing to do with group composition. 
E) none of these. 
A) homogeneous groups are more creative than diverse groups. 
B) homogeneous groups are less satisfied than diverse groups. 
C) diverse groups are more creative than homogeneous groups. 
D) creativity has nothing to do with group composition. 
E) none of these.

Question 12

What are the 5 steps in implementing a change to develop a truly diverse workplace?

Accepted Answer

The five steps include: (1)changing stru

Question 13

Birmingham Boardwalk,Inc.uses a(n)____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

Accepted Answer

A) sponsoring 
B) mentoring 
C) expatriate 
D) delegate 
E) advisory 
A) sponsoring 
B) mentoring 
C) expatriate 
D) delegate 
E) advisory

Question 14

Discrimination is the tendency to view people who are different as being deficient.

Accepted Answer

A) True 
 B)False

Question 15

____ is defined as all the ways in which people differ.

Accepted Answer

A) Multiplicity 
B) Diversity 
C) Seniority 
D) Culture 
E) Variation 
A) Multiplicity 
B) Diversity 
C) Seniority 
D) Culture 
E) Variation

Question 16

According to Fortune 1000 respondents,community outreach is the most common type of diversity initiative in companies today.

Accepted Answer

A) True 
 B)False

Question 17

The genuine efforts to accept and manage diverse people in North America are a phenomenon that emerged in the 1800s.

Accepted Answer

A) True 
 B)False

Question 18

According to MANAGER'S SHOPTALK in Chapter 13,Americans pay close attention to appearance.

Accepted Answer

A) True 
 B)False

Question 19

Scenario - Sarah's Sharks
As the marketing director for Sarah's Sharks,Gloria Riviera is particularly well aware of diversity within the firm's clients in the market place.As a successful woman manager,she is also sensitive to the importance of diversity among employees at Sarah's Sharks.
-Gloria has recognized that valuing diversity is good for her organization for all of the following reasons EXCEPT

Accepted Answer

A) it increases understanding of the marketplace. 
B) it efficiently uses employee talent. 
C) it increases the quality of team problem solving. 
D) it is mandated by ethical responsibility. 
E) it reduces costs associated with high turnover,absenteeism,and lawsuits. 
A) it increases understanding of the marketplace. 
B) it efficiently uses employee talent. 
C) it increases the quality of team problem solving. 
D) it is mandated by ethical responsibility. 
E) it reduces costs associated with high turnover,absenteeism,and lawsuits.

Question 20

A culture that accepts only one way of doing things and one set of values and beliefs is called a(n)____________________.

Accepted Answer

The answer of A culture that accepts only one way...

Inclusive dimensions of diversity

Which of these actions did the U.S.Supreme Court take?

Which of the following refers to a higher ranking,senior organizational member who is committed to providing upward mobility and support to a protégé's professional career?

Organizations must find ways to eliminate the glass ceiling effect.One effective way to do this has been

The first step in diversity skills training is to help people learn how to communicate and work effectively in a diverse environment.

Homogeneous top management teams tend to be broadminded in their perspectives.

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace.In particular,Pattie's was interested in learning about the myths,values,and beliefs that currently exist in their organization.This is an example of

Most organizations ____ shift from a monoculture perspective to one of pluralism.

____ is the belief that groups are inherently equal.

____ involves exposing traditional managers to nontraditional peers to help break down stereotypical beliefs.

Research has shown that

What are the 5 steps in implementing a change to develop a truly diverse workplace?

Birmingham Boardwalk,Inc.uses a(n)____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

Discrimination is the tendency to view people who are different as being deficient.

____ is defined as all the ways in which people differ.

According to Fortune 1000 respondents,community outreach is the most common type of diversity initiative in companies today.

The genuine efforts to accept and manage diverse people in North America are a phenomenon that emerged in the 1800s.

According to MANAGER'S SHOPTALK in Chapter 13,Americans pay close attention to appearance.

A culture that accepts only one way of doing things and one set of values and beliefs is called a(n)____________________.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Web 20, and E-Business

Filters

Exam 13: Managing Diversity

Inclusive dimensions of diversity

Which of these actions did the U.S.Supreme Court take?

Which of the following refers to a higher ranking,senior organizational member who is committed to providing upward mobility and support to a protégé's professional career?

Organizations must find ways to eliminate the glass ceiling effect.One effective way to do this has been

The first step in diversity skills training is to help people learn how to communicate and work effectively in a diverse environment.

Homogeneous top management teams tend to be broadminded in their perspectives.

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace.In particular,Pattie's was interested in learning about the myths,values,and beliefs that currently exist in their organization.This is an example of

Most organizations ____ shift from a monoculture perspective to one of pluralism.

____ is the belief that groups are inherently equal.

____ involves exposing traditional managers to nontraditional peers to help break down stereotypical beliefs.

Research has shown that

What are the 5 steps in implementing a change to develop a truly diverse workplace?

Birmingham Boardwalk,Inc.uses a(n)____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

Discrimination is the tendency to view people who are different as being deficient.

____ is defined as all the ways in which people differ.

According to Fortune 1000 respondents,community outreach is the most common type of diversity initiative in companies today.

The genuine efforts to accept and manage diverse people in North America are a phenomenon that emerged in the 1800s.

According to MANAGER'S SHOPTALK in Chapter 13,Americans pay close attention to appearance.

A culture that accepts only one way of doing things and one set of values and beliefs is called a(n)____________________.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Web 20, and E-Business

Filters