Question 1

Temporary workers are often motivated by ________.

Accepted Answer

A)  autonomy in their work and flexibility in their schedules 
B)  the opportunity to become regular, full-time employees 
C)  the ability to change assignments frequently 
D)  recognition and responsibility 
A)  autonomy in their work and flexibility in their schedules 
B)  the opportunity to become regular, full-time employees 
C)  the ability to change assignments frequently 
D)  recognition and responsibility B

Question 2

Which one of the following needs is a lower-order need in Maslow's hierarchy of needs theory?

Accepted Answer

A)  social 
B)  esteem 
C)  safety 
D)  self-actualization 
A)  social 
B)  esteem 
C)  safety 
D)  self-actualization C

Question 3

According to Herzberg's two-factor theory, which one of the following is a hygiene factor?

Accepted Answer

A)  recognition 
B)  advancement 
C)  working conditions 
D)  responsibility 
A)  recognition 
B)  advancement 
C)  working conditions 
D)  responsibility C

Question 4

Which one of the following is true about job enlargement and job enrichment?

Accepted Answer

A)  Job enlargement efforts that focus solely on increasing the number of tasks are largely effective in increasing employee motivation. 
B)  Research shows that job enrichment improves employee motivation and satisfaction. 
C)  Expanding the scope of knowledge used in a job leads to more job satisfaction, enhanced customer service, and fewer errors. 
D)  Research shows that job enrichment is very useful in improving the quality of work of employees. 
A)  Job enlargement efforts that focus solely on increasing the number of tasks are largely effective in increasing employee motivation. 
B)  Research shows that job enrichment improves employee motivation and satisfaction. 
C)  Expanding the scope of knowledge used in a job leads to more job satisfaction, enhanced customer service, and fewer errors. 
D)  Research shows that job enrichment is very useful in improving the quality of work of employees.

Question 5

Studies tell us that younger men place more importance on having ________ in their jobs, while younger women seek ________.

Accepted Answer

A)  structure; interpersonal relationships 
B)  independence; highly structured work opportunities 
C)  autonomy; convenience and flexibility 
D)  flexibility; learning opportunities 
A)  structure; interpersonal relationships 
B)  independence; highly structured work opportunities 
C)  autonomy; convenience and flexibility 
D)  flexibility; learning opportunities

Question 6

Evidence suggests goal-setting theory is directly related to job satisfaction.

Accepted Answer

A) True 
 B)False

Question 7

According to Maslow's hierarchy of needs theory, once a need is substantially satisfied, that need no longer motivates the individual.

Accepted Answer

A) True 
 B)False

Question 8

Tiffany is usually the person who takes charge of the situation and gets people moving toward the group's objective. Tiffany probably has a high need for ________.

Accepted Answer

A)  control 
B)  power 
C)  achievement 
D)  admiration 
A)  control 
B)  power 
C)  achievement 
D)  admiration

Question 9

In the context of Maslow's hierarchy of needs theory, when a company names an "Employee of the Month" and "Employee of the Quarter," the company is addressing employees' ________ needs.

Accepted Answer

A)  safety 
B)  self-actualization 
C)  esteem 
D)  psychological 
A)  safety 
B)  self-actualization 
C)  esteem 
D)  psychological

Question 10

________ refers to the degree of control employees have over their work.

Accepted Answer

A)  Task identity 
B)  Task significance 
C)  Job scope 
D)  Job depth 
A)  Task identity 
B)  Task significance 
C)  Job scope 
D)  Job depth

Question 11

Which one of the following are the three needs identified in the three-needs theory of motivation?

Accepted Answer

A)  need for achievement, need for admiration, need for power 
B)  need for achievement, need for power, need for affiliation 
C)  need for power, need for achievement, need for affection 
D)  need for power, need for affirmation, need for affiliation 
A)  need for achievement, need for admiration, need for power 
B)  need for achievement, need for power, need for affiliation 
C)  need for power, need for achievement, need for affection 
D)  need for power, need for affirmation, need for affiliation

Question 12

According to the JCM, which three job characteristics are crucial to an employee experiencing meaningfulness of his or her work?

Accepted Answer

A)  autonomy, task identity, and task significance 
B)  skill variety, task identity, and task significance 
C)  autonomy, feedback, and task significance 
D)  skill variety, autonomy, and feedback 
A)  autonomy, task identity, and task significance 
B)  skill variety, task identity, and task significance 
C)  autonomy, feedback, and task significance 
D)  skill variety, autonomy, and feedback

Question 13

According to Maslow's hierarchy of needs theory, lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

Accepted Answer

A) True 
 B)False

Question 14

Despite the quantity of empirical evidence in its support, managers have largely ignored Herzberg's two factor theory when designing jobs.

Accepted Answer

A) True 
 B)False

Question 15

Which one of the following motivating factors or concepts is important to all workers, regardless of their national culture?

Accepted Answer

A)  extrinsic factors like pay 
B)  need for achievement 
C)  physiological needs as the foundational need in the needs hierarchy 
D)  interesting work 
A)  extrinsic factors like pay 
B)  need for achievement 
C)  physiological needs as the foundational need in the needs hierarchy 
D)  interesting work

Question 16

The last worker in the assembly line put on the tires and tightened the lug nuts. When asked what he did, he replied, "I build tractors." For this worker, his position included ________.

Accepted Answer

A)  high task identity 
B)  high task variety 
C)  high autonomy 
D)  high feedback 
A)  high task identity 
B)  high task variety 
C)  high autonomy 
D)  high feedback

Question 17

John knows his more experienced workers don't need him to "babysit" them; he trusts them to know what to do, how to do it, and to get it done on time. In this respect, John is a ________ manager.

Accepted Answer

A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Two-factor 
A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Two-factor

Question 18

Job enlargement refers to the horizontal expansion of a job by increasing job scope.

Accepted Answer

A) True 
 B)False

Question 19

________ refers to the number of different tasks required in a job and the frequency with which those tasks are repeated.

Accepted Answer

A)  Job scope 
B)  Job depth 
C)  job enlargement 
D)  job enrichment 
A)  Job scope 
B)  Job depth 
C)  job enlargement 
D)  job enrichment

Question 20

McGregor's Theory Y assumes that employees ________.

Accepted Answer

A)  have little ambition 
B)  want to avoid responsibility 
C)  enjoy work 
D)  need to be closely controlled to work effectively 
A)  have little ambition 
B)  want to avoid responsibility 
C)  enjoy work 
D)  need to be closely controlled to work effectively

Temporary workers are often motivated by ________.

Which one of the following needs is a lower-order need in Maslow's hierarchy of needs theory?

According to Herzberg's two-factor theory, which one of the following is a hygiene factor?

Which one of the following is true about job enlargement and job enrichment?

Studies tell us that younger men place more importance on having in their jobs, while younger women seek .

Evidence suggests goal-setting theory is directly related to job satisfaction.

According to Maslow's hierarchy of needs theory, once a need is substantially satisfied, that need no longer motivates the individual.

Tiffany is usually the person who takes charge of the situation and gets people moving toward the group's objective. Tiffany probably has a high need for ________.

In the context of Maslow's hierarchy of needs theory, when a company names an "Employee of the Month" and "Employee of the Quarter," the company is addressing employees' ________ needs.

________ refers to the degree of control employees have over their work.

Which one of the following are the three needs identified in the three-needs theory of motivation?

According to the JCM, which three job characteristics are crucial to an employee experiencing meaningfulness of his or her work?

According to Maslow's hierarchy of needs theory, lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

Despite the quantity of empirical evidence in its support, managers have largely ignored Herzberg's two factor theory when designing jobs.

Which one of the following motivating factors or concepts is important to all workers, regardless of their national culture?

The last worker in the assembly line put on the tires and tightened the lug nuts. When asked what he did, he replied, "I build tractors." For this worker, his position included ________.

John knows his more experienced workers don't need him to "babysit" them; he trusts them to know what to do, how to do it, and to get it done on time. In this respect, John is a ________ manager.

Job enlargement refers to the horizontal expansion of a job by increasing job scope.

________ refers to the number of different tasks required in a job and the frequency with which those tasks are repeated.

McGregor's Theory Y assumes that employees ________.

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Organizational Behavior

Leadership

Controlling Activities and Operations

Filters

Exam 17: Motivating Employees

Temporary workers are often motivated by ________.

Which one of the following needs is a lower-order need in Maslow's hierarchy of needs theory?

According to Herzberg's two-factor theory, which one of the following is a hygiene factor?

Which one of the following is true about job enlargement and job enrichment?

Studies tell us that younger men place more importance on having ________ in their jobs, while younger women seek ________.

Evidence suggests goal-setting theory is directly related to job satisfaction.

According to Maslow's hierarchy of needs theory, once a need is substantially satisfied, that need no longer motivates the individual.

Tiffany is usually the person who takes charge of the situation and gets people moving toward the group's objective. Tiffany probably has a high need for ________.

In the context of Maslow's hierarchy of needs theory, when a company names an "Employee of the Month" and "Employee of the Quarter," the company is addressing employees' ________ needs.

________ refers to the degree of control employees have over their work.

Which one of the following are the three needs identified in the three-needs theory of motivation?

According to the JCM, which three job characteristics are crucial to an employee experiencing meaningfulness of his or her work?

According to Maslow's hierarchy of needs theory, lower-order needs are predominantly satisfied internally while higher-order needs are satisfied externally.

Despite the quantity of empirical evidence in its support, managers have largely ignored Herzberg's two factor theory when designing jobs.

Which one of the following motivating factors or concepts is important to all workers, regardless of their national culture?

The last worker in the assembly line put on the tires and tightened the lug nuts. When asked what he did, he replied, "I build tractors." For this worker, his position included ________.

John knows his more experienced workers don't need him to "babysit" them; he trusts them to know what to do, how to do it, and to get it done on time. In this respect, John is a ________ manager.

Job enlargement refers to the horizontal expansion of a job by increasing job scope.

________ refers to the number of different tasks required in a job and the frequency with which those tasks are repeated.

McGregor's Theory Y assumes that employees ________.

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Organizational Behavior

Leadership

Controlling Activities and Operations

Filters

Studies tell us that younger men place more importance on having in their jobs, while younger women seek .