Exam 12: Organizing Around Teams

Status incongruence can cause employees to decline to seek promotions.

Samantha is a single mom and the administrative assistant for the marketing department. Her son's soccer games begin right after school so Samantha often has to choose between supporting her son at his games and working. Samantha is experiencing role ________.

A self-managed team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment.

The ________ of conflict management argues that some conflict is absolutely necessary for effective organizational performance.

The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

In this meeting, the group is discussing a code of conduct to be observed by all members, such as arriving on time and not interrupting the speaker. This group is in the ________ stage.

Which one of the following refers to independent formal groups whose members, in addition to their regular jobs, take on traditional managerial responsibilities, such as hiring, planning and scheduling, and evaluating performance?

Small groups consistently get better results than larger ones when the groups are engaged in problem solving.

Global teams are associated with high levels of groupthink.

Which one of the following is a benefit of global teams?

Students often complain that having to work with assigned teammates results in a poorer group project. They are complaining about a(n) ________.

It became clear that both Cathy and Simon felt they should lead the group. Other group members began aligning themselves with one or the other. This group is in the ________ stage.

Which one of the following is a negative aspect of group norms?

One negative aspect about group norms is that being part of a group can increase an individual's antisocial actions.

Research suggests a multicultural global team has difficulties capitalizing on the diversity of ideas it generates.

Groupthink occurs only when group members have a negative image of the group or the leader.

A low-to-moderate level of task conflict consistently has a positive effect on group performance. What is the reason for this?

When Sam draws the group's attention back to the topic of discussion related to the group's purpose, he is performing a satisfaction role

Odill intentionally included in his team individuals with opposing views, believing that a variety of opinions made for better decisions. Odill has a(n) ________ view of conflict.

Molly is a party animal, loud, friendly, bluntly outspoken. Megan is quiet, tactful, and clearly disapproving of Molly's lifestyle. It's no wonder the two do not work well together. This is a type of ________ conflict.