Exam 13: Human Resourcemanagement

Which one of the following would be considered a factor most directly influencing the human resource process?

Giving negative information about the organization to prospective candidates is not a good idea because it puts the company in a bad light.

Larry is in charge of recruitment for entry-level positions at Merlin Infosystems. He believes that job interviews should include a realistic job preview. Which one of the following is Larry likely to do during job interviews?

In a short essay, define selection and list some of the selection tools used by managers.

The Civil Rights Act, Title VII, prohibits discrimination of employees who are above 40 years of age.

In Germany and most of western Europe, the two most common forms of representative participation are ________.

Elizabeth was hired as a customer care executive by a telecommunications provider during a period when they were extremely short-staffed. Her employers soon realized that she was impatient, easily irritated, and lacked motivation. They even began to receive complaints about her behavior from angry customers. In hiring Elizabeth, her employers were guilty of a(n) ________.

A ________ system rewards employees for the job competencies they demonstrate.

________ are a temporary involuntary termination that can last from a few weeks to several years.

Job descriptions focus on the job, while job specifications focus on the person.

The trend in unionization in the United States is a decline in the private sector and in increase in the public sector.

Steve recommends that employees should be compensated according to their competencies, rather than their designations. Employees should be financially rewarded when they gain more knowledge and learn new processes that are relevant to the job, even if the employee is at a lower level. This implies that Steve favors a ________.

Which of the following is a trend that will affect HRM practices in the future?

Which one of the following Acts prohibits discrimination on the basis of physical or mental disabilities?

Which one of the following performance appraisal methods is a combination of elements from the critical incident method and the graphic rating scale method?

Discuss the two purposes of human resource planning.

Which of the following methods of performance appraisal allows the evaluator to focus on vital behaviors that separate effective work performance from ineffective work performance?

Each day Ted's smartphone receives a training video about another aspect of his job. Ted can access these at his leisure and is required to take a quiz to confirm he has watched them. This system of delivering training content is called ________.

Turnover is high among new hires at Stewart's company. At one exit interview, Stewart asked the departing new hire why she was leaving so soon. Which one of the following statements is the most likely response?

A new employee goes through two types of orientation: work unit orientation and procedural orientation.