Question 1

A change in the organization may threaten the specialized expertise that individuals and groups have developed over the years.

Accepted Answer

A) True 
 B)False

Question 2

______ involve gathering data, analyzing and summarizing them, and returning them to employees and groups for discussion and to identify and solve problems.

Accepted Answer

The answer of ______ involve gathering data, analyzing and summarizing...

Question 3

Describe, discuss, and give examples of at least three managerial keys to successfully conducting organizational change and development. Ensure the potential impact of each key is addressed.

Accepted Answer

1. Effective Communication: One of the k

Question 4

The changes that are occurring in organizations include all of the following EXCEPT:

Accepted Answer

A) cultures. 
B) structures. 
C) work relationships. 
D) customer relationships. 
E) strategic initiatives. 
A) cultures. 
B) structures. 
C) work relationships. 
D) customer relationships. 
E) strategic initiatives.

Question 5

Generation X includes people who were born _____.

Accepted Answer

A) between 1930 and 1945 
B) between 1910 and 1930 
C) between 1945 and 1960 
D) between 1970 and 1980 
E) after 1960 
A) between 1930 and 1945 
B) between 1910 and 1930 
C) between 1945 and 1960 
D) between 1970 and 1980 
E) after 1960

Question 6

The second step in the integrative framework for the implementation of task redesign is

Accepted Answer

A) appointment of a change agent. 
B) recognition of a need for a change. 
C) diagnosis of the work system and context. 
D) creation of a collateral organization. 
E) selection of task redesign as a potential intervention. 
A) appointment of a change agent. 
B) recognition of a need for a change. 
C) diagnosis of the work system and context. 
D) creation of a collateral organization. 
E) selection of task redesign as a potential intervention.

Question 7

Managers should take a holistic view of the organization and the change project in order to successfully manage change and development.

Accepted Answer

A) True 
 B)False

Question 8

According to the continuous change process model, the final step is

Accepted Answer

A) measurement, evaluation, and control. 
B) OB model. 
C) a system audit and modification. 
D) the change agent. 
E) transition management. 
A) measurement, evaluation, and control. 
B) OB model. 
C) a system audit and modification. 
D) the change agent. 
E) transition management.

Question 9

John and Mark are brothers who were born in 1958 and 1961 respectively. Accordingly, they can be classified as ______ and _______.

Accepted Answer

A) Generation X; Generation Y 
B) Millennials; Baby-boomers 
C) Generation Y; Generation X 
D) Generation Z; Baby-boomers 
E) Baby-boomers; Generation X 
A) Generation X; Generation Y 
B) Millennials; Baby-boomers 
C) Generation Y; Generation X 
D) Generation Z; Baby-boomers 
E) Baby-boomers; Generation X

Question 10

The number of people born between 1945 and 1960 was _____.

Accepted Answer

A) 38 million 
B) 27 million 
C) 100 million 
D) 56 million 
E) 38 million. 
A) 38 million 
B) 27 million 
C) 100 million 
D) 56 million 
E) 38 million.

Question 11

When introducing job changes, managers must consider all of the following EXCEPT:

Accepted Answer

A) the total work environment within which the job exists. 
B) whether the job changes require adjustments in other organizational components. 
C) how to limit what employees know about the changes. 
D) whether workers have, or can easily obtain, the newly required skills. 
E) who will design the changes. 
A) the total work environment within which the job exists. 
B) whether the job changes require adjustments in other organizational components. 
C) how to limit what employees know about the changes. 
D) whether workers have, or can easily obtain, the newly required skills. 
E) who will design the changes.

Question 12

The four popular types of people-oriented change techniques are training, management development programs, team building, and _______.

Accepted Answer

The answer of The four popular types of people-oriented change...

Question 13

_____ differ substantially from previous generations with respect to education, expectations, and value systems.

Accepted Answer

The answer of _____ differ substantially from previous generations with...

Question 14

______ is important and those who contribute to the change effort should be rewarded.

Accepted Answer

The answer of ______ is important and those who contribute...

Question 15

The survey feedback process includes five distinct stages that begin with problem identification.

Accepted Answer

A) True 
 B)False

Question 16

The median age in the United States has gradually increased over the last several decades.

Accepted Answer

A) True 
 B)False

Question 17

Match the following:
-structural change

Accepted Answer

A) quality of work life goal 
B) an approach to organizational change 
C) job redesign 
D) threaten a steady paycheck 
E) integrative framework for job changes
F)essential to the success of any change
G)fear of the unknown
H)system-wide organization development
I)humanize the workplace
J)people and systems behave as expected
K)gives people a sense of control
L)a reason for resistance to change
M)a people force for change
N)process of planned change
O)helps to manage resistance to change
P)start with small changes
Q)data returned to employee groups
R)culture, people, tasks, and structure
S)making new behaviors permanent
T)fear of what others will think 
A) quality of work life goal 
B) an approach to organizational change 
C) job redesign 
D) threaten a steady paycheck 
E) integrative framework for job changes
F)essential to the success of any change
G)fear of the unknown
H)system-wide organization development
I)humanize the workplace
J)people and systems behave as expected
K)gives people a sense of control
L)a reason for resistance to change
M)a people force for change
N)process of planned change
O)helps to manage resistance to change
P)start with small changes
Q)data returned to employee groups
R)culture, people, tasks, and structure
S)making new behaviors permanent
T)fear of what others will think

Question 18

________ development programs attempt to foster in current and future managers the skills, abilities, and perspectives important to good management.

Accepted Answer

The answer of ________ development programs attempt to foster in...

Question 19

Which of the following is one of the organizational sources of resistance to change found by Katz and Kahn?

Accepted Answer

A) Threatened expertise 
B) Rapidity of change 
C) Decentralization 
D) Formalization 
E) Specificity of change 
A) Threatened expertise 
B) Rapidity of change 
C) Decentralization 
D) Formalization 
E) Specificity of change

Question 20

Match the following:
-social factors

Accepted Answer

A) quality of work life goal 
B) an approach to organizational change 
C) job redesign 
D) threaten a steady paycheck 
E) integrative framework for job changes
F)essential to the success of any change
G)fear of the unknown
H)system-wide organization development
I)humanize the workplace
J)people and systems behave as expected
K)gives people a sense of control
L)a reason for resistance to change
M)a people force for change
N)process of planned change
O)helps to manage resistance to change
P)start with small changes
Q)data returned to employee groups
R)culture, people, tasks, and structure
S)making new behaviors permanent
T)fear of what others will think 
A) quality of work life goal 
B) an approach to organizational change 
C) job redesign 
D) threaten a steady paycheck 
E) integrative framework for job changes
F)essential to the success of any change
G)fear of the unknown
H)system-wide organization development
I)humanize the workplace
J)people and systems behave as expected
K)gives people a sense of control
L)a reason for resistance to change
M)a people force for change
N)process of planned change
O)helps to manage resistance to change
P)start with small changes
Q)data returned to employee groups
R)culture, people, tasks, and structure
S)making new behaviors permanent
T)fear of what others will think

A change in the organization may threaten the specialized expertise that individuals and groups have developed over the years.

______ involve gathering data, analyzing and summarizing them, and returning them to employees and groups for discussion and to identify and solve problems.

Describe, discuss, and give examples of at least three managerial keys to successfully conducting organizational change and development. Ensure the potential impact of each key is addressed.

The changes that are occurring in organizations include all of the following EXCEPT:

Generation X includes people who were born _____.

The second step in the integrative framework for the implementation of task redesign is

Managers should take a holistic view of the organization and the change project in order to successfully manage change and development.

According to the continuous change process model, the final step is

John and Mark are brothers who were born in 1958 and 1961 respectively. Accordingly, they can be classified as and _.

The number of people born between 1945 and 1960 was _____.

When introducing job changes, managers must consider all of the following EXCEPT:

The four popular types of people-oriented change techniques are training, management development programs, team building, and _______.

_____ differ substantially from previous generations with respect to education, expectations, and value systems.

______ is important and those who contribute to the change effort should be rewarded.

The survey feedback process includes five distinct stages that begin with problem identification.

The median age in the United States has gradually increased over the last several decades.

Match the following: -structural change

________ development programs attempt to foster in current and future managers the skills, abilities, and perspectives important to good management.

Which of the following is one of the organizational sources of resistance to change found by Katz and Kahn?

Match the following: -social factors

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Filters

Exam 19: Organization Change and Development

A change in the organization may threaten the specialized expertise that individuals and groups have developed over the years.

______ involve gathering data, analyzing and summarizing them, and returning them to employees and groups for discussion and to identify and solve problems.

Describe, discuss, and give examples of at least three managerial keys to successfully conducting organizational change and development. Ensure the potential impact of each key is addressed.

The changes that are occurring in organizations include all of the following EXCEPT:

Generation X includes people who were born _____.

The second step in the integrative framework for the implementation of task redesign is

Managers should take a holistic view of the organization and the change project in order to successfully manage change and development.

According to the continuous change process model, the final step is

John and Mark are brothers who were born in 1958 and 1961 respectively. Accordingly, they can be classified as ______ and _______.

The number of people born between 1945 and 1960 was _____.

When introducing job changes, managers must consider all of the following EXCEPT:

The four popular types of people-oriented change techniques are training, management development programs, team building, and _______.

_____ differ substantially from previous generations with respect to education, expectations, and value systems.

______ is important and those who contribute to the change effort should be rewarded.

The survey feedback process includes five distinct stages that begin with problem identification.

The median age in the United States has gradually increased over the last several decades.

Match the following: -structural change

________ development programs attempt to foster in current and future managers the skills, abilities, and perspectives important to good management.

Which of the following is one of the organizational sources of resistance to change found by Katz and Kahn?

Match the following: -social factors

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Filters

John and Mark are brothers who were born in 1958 and 1961 respectively. Accordingly, they can be classified as and _.