Exam 7: Measurement and Scaling

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An analysis of social media content can shed light on the level of measurement that is appropriate in a given project.

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Validity is the extent to which differences in observed scale scores reflect true differences among objects on the characteristic being measured, rather than systematic or random errors.

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According to the text, ________ are the simplest to use.

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Which of the following types of scales are sometimes referred to as graphic rating scales?

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According to the text, which of the following formulas determines total measurement error?

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A ranking scale in which numbers are assigned to objects to indicate the relative extent to which some characteristic is possessed is called a nominal scale.

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The scaling techniques commonly used in marketing research can be classified into ________ and ________.

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A ________ is one of the two types of scaling techniques in which there is direct comparison of stimulus objects with one another.

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A ratio scale is the highest level of measurement and allows the researcher to identify or classify objects, rank order the objects, and compare intervals or differences.

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According to the text, comparative scaling is sometimes referred to as ________.

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With the development of information technologies, such as computers and the Internet, continuous scales are being used less frequently.

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A(n)________ is a measurement scale having numbers and/or brief descriptions associated with each category with the categories ordered in terms of scale position.

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In a short essay, discuss the difference between comparative and noncomparative scales.Include an example of each scaling technique to support your answer.

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Preference rankings, market position, and social class are examples of interval scales.

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The major benefit of comparative scaling is that it is the most widely used scaling technique.

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A comparative scaling technique in which a respondent is presented with two objects at a time and asked to select one object in the pair according to some criterion is called paired comparison scaling.

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________ forces the respondent to discriminate among alternatives and also comes closer to resembling the shopping environment.

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Reliability refers to the extent to which a scale produces valid results if repeated measurements are made.

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In paired comparison scaling, respondents allocate a constant sum of units, such as points, dollars, or chips, among a set of alternatives according to some specified criterion.

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In a short essay, discuss the relationship of measurement and scaling to the marketing research process.

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