Exam 8: Questionnaire and Form Design
Exam 1: Introduction to Marketing Research98 Questions
Exam 2: Defining the Marketing Research Problem and Developing an Approach103 Questions
Exam 3: Research Design, Secondary and Syndicated Data141 Questions
Exam 4: Qualitative Research96 Questions
Exam 5: Survey and Observation95 Questions
Exam 6: Experimentation and Causal Research91 Questions
Exam 7: Measurement and Scaling124 Questions
Exam 8: Questionnaire and Form Design87 Questions
Exam 9: Sampling: Design and Procedures86 Questions
Exam 10: Data Collection and Preparation138 Questions
Exam 11: Data Analysis: Frequency Distribution, Hypothesis Testing, and Cross-Tabulation88 Questions
Exam 12: Data Analysis: Hypothesis Testing Related to Differences, Correlation, and Regression94 Questions
Exam 13: Report Preparation and Presentation90 Questions
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An open-ended question is a structured question with only two response alternatives, such as yes or no.
Free
(True/False)
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Correct Answer:
False
A questionnaire is an informal set of questions for obtaining information from respondents.
Free
(True/False)
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Correct Answer:
False
Which of the words below, when used in a question, tend to be confusing to respondents?
Free
(Multiple Choice)
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Correct Answer:
D
"Usually," "normally," and "frequently" are examples of words that are oftentimes considered confusing to respondents.
(True/False)
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In multiple-choice questions, the researcher provides a choice of answers, and respondents are asked to select one or more of the alternatives given.
(True/False)
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A(n)________ is a structured question with only two response alternatives, such as yes or no.
(Multiple Choice)
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A ________ is a question used to guide an interviewer through a survey by directing the interviewer to different spots on the questionnaire depending on the answers given.
(Multiple Choice)
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Collecting demographic information that can be used in direct mail campaigns is mentioned in the text as a specific objective of a questionnaire.
(True/False)
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A researcher should use questions with positive statements only to avoid problems with question wording.
(True/False)
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A question that gives the respondent a clue as to what the answer should be is called a leading question.
(True/False)
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Open-ended questions are most useful in conclusive research and as opening questions.
(True/False)
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A questionnaire is a structured technique for data collection that consists of a series of questions, written or verbal, which a respondent answers.
(True/False)
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To avoid problems in question wording, a researcher should use leading questions when designing a questionnaire.
(True/False)
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A leading question is a question used to guide an interviewer through a survey by directing the interviewer to different spots on the questionnaire depending on the answers given.
(True/False)
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Which of the following is NOT an objective of a questionnaire?
(Multiple Choice)
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Forms for recording observational data are more difficult to construct than questionnaires.
(True/False)
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If a researcher were trying to overcome the unwillingness of respondents to answer by considering the effort required of the respondents, what might he/she do to make the respondent more willing to respond? Develop an example question (showing the incorrect and correct way to best overcome the respondents unwillingness to answer)to clarify your response.
(Essay)
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Pretesting is the testing of the questionnaire on a small sample of respondents for the purpose of improving the questionnaire by identifying and eliminating potential problems before using it in the actual survey.
(True/False)
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According to the text, unstructured questions are also referred to as free-response or free-answer questions.
(True/False)
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In a short essay, list and discuss at least four guidelines that should be followed in order to avoid problems in question wording.
(Essay)
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