Exam 8: Questionnaire and Form Design

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An open-ended question is a structured question with only two response alternatives, such as yes or no.

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False

A questionnaire is an informal set of questions for obtaining information from respondents.

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Which of the words below, when used in a question, tend to be confusing to respondents?

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D

"Usually," "normally," and "frequently" are examples of words that are oftentimes considered confusing to respondents.

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In multiple-choice questions, the researcher provides a choice of answers, and respondents are asked to select one or more of the alternatives given.

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A(n)________ is a structured question with only two response alternatives, such as yes or no.

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A ________ is a question used to guide an interviewer through a survey by directing the interviewer to different spots on the questionnaire depending on the answers given.

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Collecting demographic information that can be used in direct mail campaigns is mentioned in the text as a specific objective of a questionnaire.

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A researcher should use questions with positive statements only to avoid problems with question wording.

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A question that gives the respondent a clue as to what the answer should be is called a leading question.

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Open-ended questions are most useful in conclusive research and as opening questions.

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A questionnaire is a structured technique for data collection that consists of a series of questions, written or verbal, which a respondent answers.

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To avoid problems in question wording, a researcher should use leading questions when designing a questionnaire.

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A leading question is a question used to guide an interviewer through a survey by directing the interviewer to different spots on the questionnaire depending on the answers given.

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Which of the following is NOT an objective of a questionnaire?

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Forms for recording observational data are more difficult to construct than questionnaires.

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If a researcher were trying to overcome the unwillingness of respondents to answer by considering the effort required of the respondents, what might he/she do to make the respondent more willing to respond? Develop an example question (showing the incorrect and correct way to best overcome the respondents unwillingness to answer)to clarify your response.

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Pretesting is the testing of the questionnaire on a small sample of respondents for the purpose of improving the questionnaire by identifying and eliminating potential problems before using it in the actual survey.

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According to the text, unstructured questions are also referred to as free-response or free-answer questions.

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In a short essay, list and discuss at least four guidelines that should be followed in order to avoid problems in question wording.

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