Exam 10: Understanding Groups and Managing Work Teams

Which of the following would a self-managed work team be LEAST likely to do?

On successful teams, individuals rarely play more than one role.

A major challenge of using global teams is ________.

Large groups appear to perform better when the goal of the group is to ________.

The team that meets each week in room 201 has a goal of creating a new cell phone model.The team consists of an engineer, a designer, a computer software specialist, and a marketing specialist.The team has full authority to make and implement its own decisions.This is likely to be a ________.

What term describes the behavior patterns of someone who occupies a given position in a group?

Teams composed of individuals from the same department or functional area and are involved in efforts to improve work activities are called ________.

In a short essay, describe the characteristics of virtual teams.

A major compositional factor that contributes to making a team effective is ________.

Formal groups ________.

A Latin American team member would be more likely than a North American team member to afford status to an individual who comes from a powerful family.

Which statement is true of accountability?

In a short essay, describe the characteristics of a self-managed team.

The characteristics that make a team effective include ________.

A group that has gone through the norming stage of the group development process ________.

A team's upholder-maintainer would likely submit the team's request for a large increase in resources to top management.

The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process. On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life. -The group was in the ________ stage when it was competing to see who would lead the group.

The main difference between work groups and work teams is that ________.

Which statement is true?

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.