Question 1

Which of the following would be an example of a group norm?

Accepted Answer

A) Company policies on absenteeism 
B) Acceptable ways of dressing 
C) Hiring policies prohibiting discrimination 
D) Rules against sexual harassment 
A) Company policies on absenteeism 
B) Acceptable ways of dressing 
C) Hiring policies prohibiting discrimination 
D) Rules against sexual harassment

Question 2

Deborah's work team has its own separate office, does its own planning and scheduling, and is even responsible for evaluating each other's performance.Deborah is part of a ________ team.

Accepted Answer

A) self-managed 
B) virtual 
C) problem-solving 
D) work group 
A) self-managed 
B) virtual 
C) problem-solving 
D) work group

Question 3

The use of work teams creates the potential for an organization to generate ________.

Accepted Answer

A) greater outputs with greater inputs 
B) fewer outputs with fewer inputs 
C) greater outputs with fewer inputs 
D) fewer outputs with greater inputs 
A) greater outputs with greater inputs 
B) fewer outputs with fewer inputs 
C) greater outputs with fewer inputs 
D) fewer outputs with greater inputs

Question 4

In a short essay, compare work groups and work teams.

Accepted Answer

Work teams are different from work group

Question 5

A global team member from China would be likely to be ________.

Accepted Answer

A) less productive in a team than on his own 
B) equally productive on his own and on a team 
C) more productive in a team than on his own 
D) more productive on his own than in a team 
A) less productive in a team than on his own 
B) equally productive on his own and on a team 
C) more productive in a team than on his own 
D) more productive on his own than in a team

Question 6

In a brief essay, discuss how managers can use selection to shape team behavior.

Accepted Answer

Selection is a natural place to start in

Question 7

Work teams and groups are the same thing.

Accepted Answer

A) True 
 B)False

Question 8

This is one thing that global teams usually find difficult to attain.

Accepted Answer

A) team cohesiveness 
B) consensus 
C) team goals 
D) organizational goals 
A) team cohesiveness 
B) consensus 
C) team goals 
D) organizational goals

Question 9

Asch was surprised most by finding that in some conditions, group members would provide information that they knew to be ________.

Accepted Answer

A) slightly exaggerated 
B) vague 
C) wrong 
D) not fully substantiated 
A) slightly exaggerated 
B) vague 
C) wrong 
D) not fully substantiated

Question 10

The "two-pizza" rule holds that work teams should ________.

Accepted Answer

A) include a homogeneous group of people who all like just one or two kinds of pizza 
B) be small enough to be fed by two pizzas 
C) have 16 people or 2 eight-slice pizzas 
D) always have two alternatives when they make a decision 
A) include a homogeneous group of people who all like just one or two kinds of pizza 
B) be small enough to be fed by two pizzas 
C) have 16 people or 2 eight-slice pizzas 
D) always have two alternatives when they make a decision

Question 11

Many managers in today's business world have restructured work ________.

Accepted Answer

A) around individuals rather than teams 
B) around teams rather than individuals 
C) around both individuals and teams 
D) around groups rather than teams 
A) around individuals rather than teams 
B) around teams rather than individuals 
C) around both individuals and teams 
D) around groups rather than teams

Question 12

This kind of work group brings individuals together from different work disciplines with different knowledge and skills.

Accepted Answer

A) formal group 
B) cross-functional team 
C) command group 
D) self-managed team 
A) formal group 
B) cross-functional team 
C) command group 
D) self-managed team

Question 13

Team efficacy is a measure of how ________ a team is.

Accepted Answer

A) efficient 
B) cooperative 
C) confident 
D) skilled 
A) efficient 
B) cooperative 
C) confident 
D) skilled

Question 14

Diversity within a group typically makes reaching cohesiveness easier.

Accepted Answer

A) True 
 B)False

Question 15

One way to emphasize team cohesion is for employers to distribute rewards based on a team's productivity to ________.

Accepted Answer

A) selected team members 
B) all teams 
C) the entire team 
D) the team leader 
A) selected team members 
B) all teams 
C) the entire team 
D) the team leader

Question 16

Asch's findings suggest that Chinese members of a global team might be expected to conform easily to the team's norms.

Accepted Answer

A) True 
 B)False

Question 17

This stage involves the most conflict during the entire group development process.

Accepted Answer

A) forming 
B) storming 
C) norming 
D) performing 
A) forming 
B) storming 
C) norming 
D) performing

Question 18

Teams composed of individuals who have rarely actually met one another in person are called ________.

Accepted Answer

A) cross-functional teams 
B) self-managed work teams 
C) problem-solving teams 
D) virtual teams 
A) cross-functional teams 
B) self-managed work teams 
C) problem-solving teams 
D) virtual teams

Question 19

A problem-solving team is likely not to have a supervising manager to oversee it.

Accepted Answer

A) True 
 B)False

Question 20

An effective team leader is often more of a coach than a manager.

Accepted Answer

A) True 
 B)False

Which of the following would be an example of a group norm?

Deborah's work team has its own separate office, does its own planning and scheduling, and is even responsible for evaluating each other's performance.Deborah is part of a ________ team.

The use of work teams creates the potential for an organization to generate ________.

In a short essay, compare work groups and work teams.

A global team member from China would be likely to be ________.

In a brief essay, discuss how managers can use selection to shape team behavior.

Work teams and groups are the same thing.

This is one thing that global teams usually find difficult to attain.

Asch was surprised most by finding that in some conditions, group members would provide information that they knew to be ________.

The "two-pizza" rule holds that work teams should ________.

Many managers in today's business world have restructured work ________.

This kind of work group brings individuals together from different work disciplines with different knowledge and skills.

Team efficacy is a measure of how ________ a team is.

Diversity within a group typically makes reaching cohesiveness easier.

One way to emphasize team cohesion is for employers to distribute rewards based on a team's productivity to ________.

Asch's findings suggest that Chinese members of a global team might be expected to conform easily to the team's norms.

This stage involves the most conflict during the entire group development process.

Teams composed of individuals who have rarely actually met one another in person are called ________.

A problem-solving team is likely not to have a supervising manager to oversee it.

An effective team leader is often more of a coach than a manager.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

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Exam 10: Understanding Groups and Managing Work Teams

Which of the following would be an example of a group norm?

Deborah's work team has its own separate office, does its own planning and scheduling, and is even responsible for evaluating each other's performance.Deborah is part of a ________ team.

The use of work teams creates the potential for an organization to generate ________.

In a short essay, compare work groups and work teams.

A global team member from China would be likely to be ________.

In a brief essay, discuss how managers can use selection to shape team behavior.

Work teams and groups are the same thing.

This is one thing that global teams usually find difficult to attain.

Asch was surprised most by finding that in some conditions, group members would provide information that they knew to be ________.

The "two-pizza" rule holds that work teams should ________.

Many managers in today's business world have restructured work ________.

This kind of work group brings individuals together from different work disciplines with different knowledge and skills.

Team efficacy is a measure of how ________ a team is.

Diversity within a group typically makes reaching cohesiveness easier.

One way to emphasize team cohesion is for employers to distribute rewards based on a team's productivity to ________.

Asch's findings suggest that Chinese members of a global team might be expected to conform easily to the team's norms.

This stage involves the most conflict during the entire group development process.

Teams composed of individuals who have rarely actually met one another in person are called ________.

A problem-solving team is likely not to have a supervising manager to oversee it.

An effective team leader is often more of a coach than a manager.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters