Exam 10: Understanding Groups and Managing Work Teams

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As the size of a group increases, the output of ________.

(Multiple Choice)
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Status incongruence can be upsetting to employees because it sends a signal that organizational accomplishments ________.

(Multiple Choice)
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Some organizational tasks are better done individually than in a team or group.

(True/False)
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Problem-solving teams usually ________.

(Multiple Choice)
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Accountability for a work team is strictly on an individual basis.

(True/False)
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Al is given two different "top priorities" from two different managers.Al is experiencing ________.

(Multiple Choice)
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The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process. On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life. -When the management group was determining standards and establishing how it would make decisions, it was in the ________ stage of group development.

(Multiple Choice)
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In a short essay, discuss how the work of Solomon Asch might affect managerial behavior.

(Essay)
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High cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this.

(Multiple Choice)
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To be considered a group, a gathering must include at least five people.

(True/False)
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The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process. On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life. -In the third and fourth days of the retreat, the managers were in the ________ stage of group development.

(Multiple Choice)
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A major benefit of global teams is ________.

(Multiple Choice)
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Approximately 80 percent of all Fortune 500 companies use teams.

(True/False)
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When a team can't agree on who does what, it is having this kind of contextual problem.

(Multiple Choice)
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A global team member from Israel would be ________ to engage in social loafing as a team member from Canada.

(Multiple Choice)
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The primary reason for why social loafing occurs is that output contributions from ________ easily be measured.

(Multiple Choice)
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A Latin-American member of a global team might show undue respect to another team member because of that member's ________.

(Multiple Choice)
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Disagreeable team members rarely decrease team performance.

(True/False)
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Group cohesiveness is largely a measure of how ________.

(Multiple Choice)
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During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product.This team seems to be at the ________ stage of group development.

(Multiple Choice)
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