Exam 10: Understanding Groups and Managing Work Teams

An effective team must have a whole and identifiable task.

In the norming stage of group development, the group becomes cohesive.

A Japanese manager with the biggest office is likely to have the most power within an organization.

High cohesiveness always results in a productivity increase.

These are the Big Five personality traits that seem to have the greatest influence on team performance.

Effective teams should avoid conflict at all costs.

Which statement is true of Fortune 500 companies?

Teams composed of individuals who function without a supervisor are called ________.

The best way to eliminate social loafing is to make sure that team members are ________ for the team's goals.

In a short essay, discuss how social loafing can affect a team and how it can be combated.

Solomon Asch carried out pioneering studies in understanding ________.

In a brief essay, discuss how managers can use rewards to shape team behavior.

In a global team, team members should guard against ________, which can be a source of discord and resentment among team members.

This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.

The "two pizza" rule states that the best teams should be small enough so that they can be satisfied with no more than two pizzas.

Teams are increasingly popular among successful organizations because they have been found to ________.

The team role of linker initiates creative ideas in a team.

The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process. On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life. -The official forming stage of the group development process wasn't complete until group members ________.

In a short essay, discuss the last two stages of group development.

During the storming stage of group development, high levels of conflict ________.