Question 1

We know that Sonya has prosocial motivation because she ________.

Accepted Answer

A) goes out of her way to help coworkers 
B) has about 1,000 friends on her favorite social networking site 
C) has difficulty getting started working in the morning 
D) is strongly motivated by money 
A) goes out of her way to help coworkers 
B) has about 1,000 friends on her favorite social networking site 
C) has difficulty getting started working in the morning 
D) is strongly motivated by money

Question 2

Middle manager Nick is on the right track when he attempts to enrich the job of his workgroup by giving them a sense of purpose.

Accepted Answer

A) True 
 B)False

Question 3

Punishments are used more regularly than positive reinforcement to help employees stick with the goals of company wellness programs.

Accepted Answer

A) True 
 B)False

Question 4

A person's behavior is often more revealing about what a person wants from work than what he or she says.

Accepted Answer

A) True 
 B)False

Question 5

Confusion and caution are typical during the forming stage of group development.

Accepted Answer

A) True 
 B)False

Question 6

Supervisor Rebecca wants to motivate Randy, a lab technician in her group. A good question for Rebecca to ask Randy would be, ________

Accepted Answer

A) "What could this job offer you that would make you work at your best?" 
B) "Do you think you are a little bit on the lazy side?" 
C) "How much time out of the workday are you looking at Facebook and Twitter?" 
D) "Do you think you deserve a raise?" 
A) "What could this job offer you that would make you work at your best?" 
B) "Do you think you are a little bit on the lazy side?" 
C) "How much time out of the workday are you looking at Facebook and Twitter?" 
D) "Do you think you deserve a raise?"

Question 7

A person occupying a self-oriented team role will sacrifice his or her own needs for the good of the group.

Accepted Answer

A) True 
 B)False

Question 8

Which one of the following practices would violate a rule for the effective use of positive reinforcement?

Accepted Answer

A) Minimize feedback to keep workers on edge 
B) Choose an appropriate reward 
C) Make the rewards visible 
D) Change the reward periodically 
A) Minimize feedback to keep workers on edge 
B) Choose an appropriate reward 
C) Make the rewards visible 
D) Change the reward periodically

Question 9

Which one of the following is the most recommended tactic for a team leader to use in building teamwork?

Accepted Answer

A) Use an autocratic leadership style 
B) Discourage virtual team members from spending work time communicating with each other 
C) Maintain a negative mood to keep team members on edge 
D) Have an urgent, constructive purpose 
A) Use an autocratic leadership style 
B) Discourage virtual team members from spending work time communicating with each other 
C) Maintain a negative mood to keep team members on edge 
D) Have an urgent, constructive purpose

Question 10

You ask your manager "What project should I work on first?" You know you are being subjected to an extreme form of empowerment when your manager replies, "Work first on whatever you want."

Accepted Answer

A) True 
 B)False

Question 11

Which one of the following practices indicates the most extreme form of empowerment?

Accepted Answer

A) Workers deciding when to take their lunch breaks. 
B) Workers being allowed to decorate their cubicles as they would like. 
C) Workers choosing the brand of laptop or tablet computer they prefer. 
D) Workers choosing which projects they would like to pursue. 
A) Workers deciding when to take their lunch breaks. 
B) Workers being allowed to decorate their cubicles as they would like. 
C) Workers choosing the brand of laptop or tablet computer they prefer. 
D) Workers choosing which projects they would like to pursue.

Question 12

Because it leads to workers feeling more effective, empowerment contributes to intrinsic motivation.

Accepted Answer

A) True 
 B)False

Question 13

An increasingly popular form of offsite teamwork training is for members of a team to send Facebook posts to each other from their smart phones while engaged in personal life.

Accepted Answer

A) True 
 B)False

Question 14

To use positive reinforcement properly, rewards must be contingent on doing something right or of value.

Accepted Answer

A) True 
 B)False

Question 15

Bobby experiences a greater sense of self-efficacy and ownership of his jobs when he shares power with management in relation to his job.

Accepted Answer

A) True 
 B)False

Question 16

Some of the characteristics of effective work groups are objective measures of production, favorable evaluations by management, and ________.

Accepted Answer

A) groupthink 
B) extrinsic motivation 
C) worker satisfaction 
D) conflict within the group 
A) groupthink 
B) extrinsic motivation 
C) worker satisfaction 
D) conflict within the group

Question 17

A starting point in being able to motivate another person is to ________.

Accepted Answer

A) estimate his or her level of intelligence 
B) know what he or she wants 
C) identify his or her culture 
D) identify whether the person is extraverted or introverted 
A) estimate his or her level of intelligence 
B) know what he or she wants 
C) identify his or her culture 
D) identify whether the person is extraverted or introverted

Question 18

Teamwork tends to develop faster when the purpose facing the group lacks a sense of urgency.

Accepted Answer

A) True 
 B)False

Question 19

A strong characteristic of interesting work would be to ________.

Accepted Answer

A) have flexible working hours 
B) have a sense of purpose in what you are doing 
C) be paid for performance 
D) receive an above-average amount of vacation time 
A) have flexible working hours 
B) have a sense of purpose in what you are doing 
C) be paid for performance 
D) receive an above-average amount of vacation time

Question 20

Employee recognition programs appear to be helpful in ________.

Accepted Answer

A) pitting one employee against another 
B) keeping employee motivation from surging too high 
C) discouraging extrinsic (external)motivation 
D) bringing about employee engagement 
A) pitting one employee against another 
B) keeping employee motivation from surging too high 
C) discouraging extrinsic (external)motivation 
D) bringing about employee engagement

We know that Sonya has prosocial motivation because she ________.

Middle manager Nick is on the right track when he attempts to enrich the job of his workgroup by giving them a sense of purpose.

Punishments are used more regularly than positive reinforcement to help employees stick with the goals of company wellness programs.

A person's behavior is often more revealing about what a person wants from work than what he or she says.

Confusion and caution are typical during the forming stage of group development.

Supervisor Rebecca wants to motivate Randy, a lab technician in her group. A good question for Rebecca to ask Randy would be, ________

A person occupying a self-oriented team role will sacrifice his or her own needs for the good of the group.

Which one of the following practices would violate a rule for the effective use of positive reinforcement?

Which one of the following is the most recommended tactic for a team leader to use in building teamwork?

You ask your manager "What project should I work on first?" You know you are being subjected to an extreme form of empowerment when your manager replies, "Work first on whatever you want."

Which one of the following practices indicates the most extreme form of empowerment?

Because it leads to workers feeling more effective, empowerment contributes to intrinsic motivation.

An increasingly popular form of offsite teamwork training is for members of a team to send Facebook posts to each other from their smart phones while engaged in personal life.

To use positive reinforcement properly, rewards must be contingent on doing something right or of value.

Bobby experiences a greater sense of self-efficacy and ownership of his jobs when he shares power with management in relation to his job.

Some of the characteristics of effective work groups are objective measures of production, favorable evaluations by management, and ________.

A starting point in being able to motivate another person is to ________.

Teamwork tends to develop faster when the purpose facing the group lacks a sense of urgency.

A strong characteristic of interesting work would be to ________.

Employee recognition programs appear to be helpful in ________.

Human Relations and You

Self-Esteem and Self-Confidence

Self-Motivation and Goal Setting

Emotional Intelligence, Attitudes, and Happiness

Values and Ethics

Problem Solving and Creativity

Personal Communication Effectiveness

Communication in the Workplace

Specialized Tactics for Getting Along With Others in the Workplace

Managing Conflict

Becoming an Effective Leader

Diversity and Cross-Cultural Competence

Getting Ahead in Your Career

Learning Strategies, Perception, and Life Span Changes

Developing Good Work Habits

Managing Stress and Personal Problems

Filters

Exam 12: Motivating Others and Developing Teamwork

We know that Sonya has prosocial motivation because she ________.

Middle manager Nick is on the right track when he attempts to enrich the job of his workgroup by giving them a sense of purpose.

Punishments are used more regularly than positive reinforcement to help employees stick with the goals of company wellness programs.

A person's behavior is often more revealing about what a person wants from work than what he or she says.

Confusion and caution are typical during the forming stage of group development.

Supervisor Rebecca wants to motivate Randy, a lab technician in her group. A good question for Rebecca to ask Randy would be, ________

A person occupying a self-oriented team role will sacrifice his or her own needs for the good of the group.

Which one of the following practices would violate a rule for the effective use of positive reinforcement?

Which one of the following is the most recommended tactic for a team leader to use in building teamwork?

You ask your manager "What project should I work on first?" You know you are being subjected to an extreme form of empowerment when your manager replies, "Work first on whatever you want."

Which one of the following practices indicates the most extreme form of empowerment?

Because it leads to workers feeling more effective, empowerment contributes to intrinsic motivation.

An increasingly popular form of offsite teamwork training is for members of a team to send Facebook posts to each other from their smart phones while engaged in personal life.

To use positive reinforcement properly, rewards must be contingent on doing something right or of value.

Bobby experiences a greater sense of self-efficacy and ownership of his jobs when he shares power with management in relation to his job.

Some of the characteristics of effective work groups are objective measures of production, favorable evaluations by management, and ________.

A starting point in being able to motivate another person is to ________.

Teamwork tends to develop faster when the purpose facing the group lacks a sense of urgency.

A strong characteristic of interesting work would be to ________.

Employee recognition programs appear to be helpful in ________.

Human Relations and You

Self-Esteem and Self-Confidence

Self-Motivation and Goal Setting

Emotional Intelligence, Attitudes, and Happiness

Values and Ethics

Problem Solving and Creativity

Personal Communication Effectiveness

Communication in the Workplace

Specialized Tactics for Getting Along With Others in the Workplace

Managing Conflict

Becoming an Effective Leader

Diversity and Cross-Cultural Competence

Getting Ahead in Your Career

Learning Strategies, Perception, and Life Span Changes

Developing Good Work Habits

Managing Stress and Personal Problems

Filters