Question 1

Production systems with customized outputs typically have relatively:

Accepted Answer

A)  high volumes of output. 
B)  low unit costs. 
C)  high amounts of specialized equipment. 
D)  fast work movement. 
E)  skilled workers. 
A)  high volumes of output. 
B)  low unit costs. 
C)  high amounts of specialized equipment. 
D)  fast work movement. 
E)  skilled workers.

Question 2

In addition to operations, which of the following is considered a "line" function?

Accepted Answer

A)  accounting 
B)  finance 
C)  IT 
D)  procurement 
E)  sales 
A)  accounting 
B)  finance 
C)  IT 
D)  procurement 
E)  sales

Question 3

Among Ford's many contributions was the introduction of mass production, using the concepts of interchangeable parts and division of labor.

Accepted Answer

A) True 
 B)False

Question 4

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________.

Accepted Answer

A)  flexibility; pressure to be more efficient 
B)  offshoring; need to promote domestic production 
C)  sustainability; threat of global warming 
D)  technology; impact of random variation 
E)  forecasting; stabilization of demand 
A)  flexibility; pressure to be more efficient 
B)  offshoring; need to promote domestic production 
C)  sustainability; threat of global warming 
D)  technology; impact of random variation 
E)  forecasting; stabilization of demand

Question 5

Operations and sales are the two ________ functions in businesses.

Accepted Answer

A)  strategic 
B)  tactical 
C)  support 
D)  value-adding 
E)  line 
A)  strategic 
B)  tactical 
C)  support 
D)  value-adding 
E)  line

Question 6

Which of the following statements about variation is false?

Accepted Answer

A)   Variation prevents a production process from being as efficient as it can be. 
B)  Some variation can be prevented. 
C)  Variation can either be assignable or random. 
D)  Any variation makes a production process less productive 
E)  Random variation generally cannot be influenced by managers. 
A)   Variation prevents a production process from being as efficient as it can be. 
B)  Some variation can be prevented. 
C)  Variation can either be assignable or random. 
D)  Any variation makes a production process less productive 
E)  Random variation generally cannot be influenced by managers.

Question 7

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is a type of transformation process used by operations to convert inputs into outputs?

Accepted Answer

A)  cutting 
B)  storing 
C)  entertaining 
D)  analyzing 
E)  all of the above are transformation processes 
A)  cutting 
B)  storing 
C)  entertaining 
D)  analyzing 
E)  all of the above are transformation processes

Question 9

Managing the supply chain has become more important as a result of firms increasing their levels of:

Accepted Answer

A)  overtime. 
B)  outsourcing. 
C)  marketing. 
D)  promotions. 
E)  shipping. 
A)  overtime. 
B)  outsourcing. 
C)  marketing. 
D)  promotions. 
E)  shipping.

Question 10

Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm's:

Accepted Answer

A)  division of labor. 
B)  market development. 
C)  outsourcing. 
D)  external process orientation. 
E)  internal supply chain. 
A)  division of labor. 
B)  market development. 
C)  outsourcing. 
D)  external process orientation. 
E)  internal supply chain.

Question 11

Marketing depends on operations for information regarding:

Accepted Answer

A)  productivity. 
B)  lead time. 
C)  cash flow. 
D)  budgeting. 
E)  corporate intelligence. 
A)  productivity. 
B)  lead time. 
C)  cash flow. 
D)  budgeting. 
E)  corporate intelligence.

Question 12

In for-profit organizations, the value of outputs is measured by the prices customers are willing to pay for goods or services.

Accepted Answer

A) True 
 B)False

Question 13

Specialized machinery or equipment is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is not true about the systems approach?

Accepted Answer

A)  A systems viewpoint is almost always beneficial in decision making. 
B)  A systems approach emphasizes interrelationships among subsystems. 
C)  A systems approach concentrates on efficiency within subsystems. 
D)  A systems approach is essential whenever something is being redesigned or improved. 
E)  All of the choices are true. 
A)  A systems viewpoint is almost always beneficial in decision making. 
B)  A systems approach emphasizes interrelationships among subsystems. 
C)  A systems approach concentrates on efficiency within subsystems. 
D)  A systems approach is essential whenever something is being redesigned or improved. 
E)  All of the choices are true.

Production systems with customized outputs typically have relatively:

In addition to operations, which of the following is considered a "line" function?

Among Ford's many contributions was the introduction of mass production, using the concepts of interchangeable parts and division of labor.

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ____ in response to the _.

Operations and sales are the two ________ functions in businesses.

Which of the following statements about variation is false?

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.

Which of the following is a type of transformation process used by operations to convert inputs into outputs?

Managing the supply chain has become more important as a result of firms increasing their levels of:

Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm's:

Marketing depends on operations for information regarding:

In for-profit organizations, the value of outputs is measured by the prices customers are willing to pay for goods or services.

Specialized machinery or equipment is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Which of the following is not true about the systems approach?

Competitiveness

Forecasting

Product and Service Design

RELIABILITY – Static

Strategic Capacity Planning for Products and Services

Decision Theory– Static

Process Selection and Facility Layout

Work Design and Measurement

learning curve– Static

Location Planning and Analysis

The Transportation Model– Static

Management of Quality

Quality Control

Acceptance Sampling– Static

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

JIT and Lean Operations

Maintenance– Static

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 1: Introduction to Operations Management

Production systems with customized outputs typically have relatively:

In addition to operations, which of the following is considered a "line" function?

Among Ford's many contributions was the introduction of mass production, using the concepts of interchangeable parts and division of labor.

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________.

Operations and sales are the two ________ functions in businesses.

Which of the following statements about variation is false?

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.

Which of the following is a type of transformation process used by operations to convert inputs into outputs?

Managing the supply chain has become more important as a result of firms increasing their levels of:

Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm's:

Marketing depends on operations for information regarding:

In for-profit organizations, the value of outputs is measured by the prices customers are willing to pay for goods or services.

Specialized machinery or equipment is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Which of the following is not true about the systems approach?

Competitiveness

Forecasting

Product and Service Design

RELIABILITY – Static

Strategic Capacity Planning for Products and Services

Decision Theory– Static

Process Selection and Facility Layout

Work Design and Measurement

learning curve– Static

Location Planning and Analysis

The Transportation Model– Static

Management of Quality

Quality Control

Acceptance Sampling– Static

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

JIT and Lean Operations

Maintenance– Static

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ____ in response to the _.