Question 1

Predetermined time standards involve the use of published data regarding how long various activities are expected to take.

Accepted Answer

A) True 
 B)False  True

Question 2

An advantage of work sampling, compared to a stopwatch time study, is that observations are spread out over a period of time in work sampling.

Accepted Answer

A) True 
 B)False  True

Question 3

Job design relates to people, therefore technology has little impact.

Accepted Answer

A) True 
 B)False  False

Question 4

The methods analysis chart which describes the overall sequence of operations, transportation, storage, delays, and inspection is a:

Accepted Answer

A)  flow process chart. 
B)  worker-machine chart. 
C)  gang process chart. 
D)  simultaneous-motion chart. 
E)  time/efficiency chart. 
A)  flow process chart. 
B)  worker-machine chart. 
C)  gang process chart. 
D)  simultaneous-motion chart. 
E)  time/efficiency chart.

Question 5

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results: $$\begin{array} { | l | c | c | c | c | c | } 
\hline \text { Observation } & 1 & 2 & 3 & 4 & 5 \
\hline \text { Time(Seconds) } & 27 & 19 & 20 & 21 & 13 \
\hline
\end{array}$$ What is the standard time for this task if the employee worked at a 20 percent faster pace than average, and an allowance of 20 percent of the workday is used?

Accepted Answer

A)  20 seconds 
B)  24 seconds 
C)  25 seconds 
D)  28.8 seconds 
E)  30 seconds 
A)  20 seconds 
B)  24 seconds 
C)  25 seconds 
D)  28.8 seconds 
E)  30 seconds

Question 6

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

Accepted Answer

A) True 
 B)False

Question 7

Ergonomics is the use of computers and robots in the workplace.

Accepted Answer

A) True 
 B)False

Question 8

Time standards derived from a firm's historical time study data are known as:

Accepted Answer

A)  predetermined times. 
B)  MTM. 
C)  work sampling times. 
D)  judgmental times. 
E)  standard elemental times. 
A)  predetermined times. 
B)  MTM. 
C)  work sampling times. 
D)  judgmental times. 
E)  standard elemental times.

Question 9

The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail. In a preliminary study, he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of five seconds.
What is the standard time for this task if the bartender worked at a 20 percent faster pace than is average, and an allowance of 20 percent of the workday is used?

Accepted Answer

A)  112.5 seconds 
B)  120 seconds 
C)  135 seconds 
D)  144 seconds 
E)  150 seconds 
A)  112.5 seconds 
B)  120 seconds 
C)  135 seconds 
D)  144 seconds 
E)  150 seconds

Question 10

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Accepted Answer

A)  allowance factors 
B)  MTM 
C)  methods analysis 
D)  performance rating 
E)  analysis of therbligs 
A)  allowance factors 
B)  MTM 
C)  methods analysis 
D)  performance rating 
E)  analysis of therbligs

Question 11

Work sampling is most frequently used to set time standards.

Accepted Answer

A) True 
 B)False

Question 12

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results: $$\begin{array} { | l | c | c | c | c | c | } 
\hline \text { Observation } & 1 & 2 & 3 & 4 & 5 \
\hline \text { Time(Seconds) } & 27 & 19 & 20 & 21 & 13 \
\hline
\end{array}$$ What is the normal time for this task if the employee worked at a 20 percent faster pace than average?

Accepted Answer

A)  16.7 seconds 
B)  20 seconds 
C)  24 seconds 
D)  25 seconds 
E)  100 seconds 
A)  16.7 seconds 
B)  20 seconds 
C)  24 seconds 
D)  25 seconds 
E)  100 seconds

Question 13

One of the potential benefits of self-directed teams is higher quality.

Accepted Answer

A) True 
 B)False

Question 14

Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

Accepted Answer

A) True 
 B)False

Question 15

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results: $$\begin{array} { l c } 
\text { Activity } & \text { Time Observed } \
\hline \text { Mowing } & 200 \
\text { Trimming } & 80 \
\text { Raking } & 40 \
\text { Miscellaneous } & 80
\end{array}$$
Between what limits can the manager be 68.26 percent confident about the true proportion of time spent mowing?

Accepted Answer

A)  0 and .683 
B)  .475 and .525 
C)  .45 and .55 
D)  .425 and .575 
E)  .4 and .6 
A)  0 and .683 
B)  .475 and .525 
C)  .45 and .55 
D)  .425 and .575 
E)  .4 and .6

Question 16

Predetermined time standards use historical data from a company's own files.

Accepted Answer

A) True 
 B)False

Question 17

Motivation influences quality and productivity, but not the work environment.

Accepted Answer

A) True 
 B)False

Question 18

Therbligs are basic elemental motions.

Accepted Answer

A) True 
 B)False

Question 19

No stopwatch is required in a work sampling study.

Accepted Answer

A) True 
 B)False

Question 20

A methods and measurements analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results: $$\begin{array} { | l | c | c | c | c | c | } 
\hline \text { Observation } & 1 & 2 & 3 & 4 & 5 \
\hline \text { Time(Seconds) } & 84 & 76 & 80 & 84 & 76 \
\hline
\end{array}$$
What is the standard time for this task if the employee worked at a 25 percent faster pace than average and an allowance of 20 percent of job time is used?

Accepted Answer

A)  80 seconds 
B)  96 seconds 
C)  100 seconds 
D)  120 seconds 
E)  125 seconds 
A)  80 seconds 
B)  96 seconds 
C)  100 seconds 
D)  120 seconds 
E)  125 seconds

Predetermined time standards involve the use of published data regarding how long various activities are expected to take.

An advantage of work sampling, compared to a stopwatch time study, is that observations are spread out over a period of time in work sampling.

Job design relates to people, therefore technology has little impact.

The methods analysis chart which describes the overall sequence of operations, transportation, storage, delays, and inspection is a:

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

Ergonomics is the use of computers and robots in the workplace.

Time standards derived from a firm's historical time study data are known as:

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Work sampling is most frequently used to set time standards.

One of the potential benefits of self-directed teams is higher quality.

Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

Predetermined time standards use historical data from a company's own files.

Motivation influences quality and productivity, but not the work environment.

Therbligs are basic elemental motions.

No stopwatch is required in a work sampling study.

Introduction to Operations Management

Competitiveness

Forecasting

Product and Service Design

RELIABILITY – Static

Strategic Capacity Planning for Products and Services

Decision Theory– Static

Process Selection and Facility Layout

learning curve– Static

Location Planning and Analysis

The Transportation Model– Static

Management of Quality

Quality Control

Acceptance Sampling– Static

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

JIT and Lean Operations

Maintenance– Static

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 9: Work Design and Measurement

Predetermined time standards involve the use of published data regarding how long various activities are expected to take.

An advantage of work sampling, compared to a stopwatch time study, is that observations are spread out over a period of time in work sampling.

Job design relates to people, therefore technology has little impact.

The methods analysis chart which describes the overall sequence of operations, transportation, storage, delays, and inspection is a:

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

Ergonomics is the use of computers and robots in the workplace.

Time standards derived from a firm's historical time study data are known as:

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Work sampling is most frequently used to set time standards.

One of the potential benefits of self-directed teams is higher quality.

Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

Predetermined time standards use historical data from a company's own files.

Motivation influences quality and productivity, but not the work environment.

Therbligs are basic elemental motions.

No stopwatch is required in a work sampling study.

Introduction to Operations Management

Competitiveness

Forecasting

Product and Service Design

RELIABILITY – Static

Strategic Capacity Planning for Products and Services

Decision Theory– Static

Process Selection and Facility Layout

learning curve– Static

Location Planning and Analysis

The Transportation Model– Static

Management of Quality

Quality Control

Acceptance Sampling– Static

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

JIT and Lean Operations

Maintenance– Static

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters