Question 1

An organization must eliminate conflicts to be successful.Do you agree with this statement? Justify your answer..

Accepted Answer

Not all conflicts are bad.Some conflicts, functional conflicts, are constructive and support the goals of the work group and improve its performance.Other conflicts, dysfunctional conflicts, are destructive and prevent a group from achieving its goals.Hence, an ideal strategy for a manager would be to eliminate dysfunctional conflicts and to promote functional conflicts.

Question 2

Formal groups are work groups that are defined by the organization's structure and have designated work assignments and specific tasks directed at accomplishing organizational goals.

Accepted Answer

A) True 
 B)False  True

Question 3

What is the main difference between work groups and work teams?

Accepted Answer

Work groups primarily interact to share information and to make decisions to help each member do his/her job more efficiently and effectively.These groups have no need or opportunity to engage in collective work that requires joint effort.On the other hand, work teams are groups whose members work intensely on a specific, common goal using their positive synergy, individual and mutual accountability, and complementary skills.In a work team, the combined individual efforts of team members result in a level of performance that is greater than the sum of those individual inputs.

Question 4

Group B has been meeting for 4 months and is seen as having close relationships between its members, considerable cohesiveness, and a clear focus on its objectives.Group B is at the ________ stage.

Accepted Answer

A)  storming 
B)  norming 
C)  adjourning 
D)  forming 
A)  storming 
B)  norming 
C)  adjourning 
D)  forming

Question 5

Which of the following is the best way of describing Team 3?

Accepted Answer

A)  problem-solving 
B)  self-managed 
C)  virtual 
D)  cross-functional 
A)  problem-solving 
B)  self-managed 
C)  virtual 
D)  cross-functional

Question 6

Which of the following is a benefit of global teams?

Accepted Answer

A)  Communication problems are less likely in global teams. 
B)  Global teams usually have a greater diversity of ideas. 
C)  There is a greater trust among team members. 
D)  Stress and tension are uncommon in global teams. 
A)  Communication problems are less likely in global teams. 
B)  Global teams usually have a greater diversity of ideas. 
C)  There is a greater trust among team members. 
D)  Stress and tension are uncommon in global teams.

Question 7

The ________ view of conflict management argues that conflicts must be avoided as it indicates a problem within the group.

Accepted Answer

A)  human relations 
B)  traditional 
C)  interactionist 
D)  functional 
A)  human relations 
B)  traditional 
C)  interactionist 
D)  functional

Question 8

Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.

Accepted Answer

A) True 
 B)False

Question 9

An incentive system which appropriately recognizes team activities is an example of which of the following characteristics of effective teams?

Accepted Answer

A)  internal support 
B)  unified commitment 
C)  negotiating skills 
D)  job design 
A)  internal support 
B)  unified commitment 
C)  negotiating skills 
D)  job design

Question 10

List and describe the four most common types of teams likely to be found in today's organizations.

Accepted Answer

a.Problem-solving teams-these teams are

Question 11

Which of the following is a drawback of global teams?

Accepted Answer

A)  They generate only a small pool of ideas when faced with problems. 
B)  They do not foster the appreciation of multiple perspectives. 
C)  They are characterized by greater potential for stereotyping. 
D)  They are highly susceptible to groupthink. 
A)  They generate only a small pool of ideas when faced with problems. 
B)  They do not foster the appreciation of multiple perspectives. 
C)  They are characterized by greater potential for stereotyping. 
D)  They are highly susceptible to groupthink.

Question 12

Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

Accepted Answer

A)  role 
B)  status 
C)  profile 
D)  persona 
A)  role 
B)  status 
C)  profile 
D)  persona

Question 13

Groupthink occurs only when group members have a negative image of the group or the leader.

Accepted Answer

A) True 
 B)False

Question 14

Asch's experiment, which used lines of varying lengths to test group behavior, has shown the existence of ________.

Accepted Answer

A)  status systems 
B)  workplace conformity 
C)  social loafing 
D)  role conflicts 
A)  status systems 
B)  workplace conformity 
C)  social loafing 
D)  role conflicts

Question 15

A group of permanent employees who work towards providing solutions to clients on a regular basis reports directly to David.This group can be called a ________.

Accepted Answer

A)  self-managed team 
B)  task group 
C)  command group 
D)  cross-functional team 
A)  self-managed team 
B)  task group 
C)  command group 
D)  cross-functional team

Question 16

Midway through his first semester, one of the teams in Dan's class came to him with a problem.Of the four team members, all of them were doing their jobs except Stacey.The group had agreed to have Stacey as a member since they all knew she had a high GPA and worked hard on all of her individual assignments.However, as a team member the group agreed that they were not getting Stacey's best efforts.Which of the following is a possible explanation for Stacey's behavior?

Accepted Answer

A)  social loafing 
B)  groupthink 
C)  role conflict 
D)  status differentiation 
A)  social loafing 
B)  groupthink 
C)  role conflict 
D)  status differentiation

Question 17

One negative aspect about group norms is that being part of a group can increase an individual's antisocial actions.

Accepted Answer

A) True 
 B)False

Question 18

Task groups are permanent teams that take on special projects.

Accepted Answer

A) True 
 B)False

Question 19

During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  performing

Question 20

Global teams are associated with high levels of groupthink.

Accepted Answer

A) True 
 B)False

An organization must eliminate conflicts to be successful.Do you agree with this statement? Justify your answer..

Formal groups are work groups that are defined by the organization's structure and have designated work assignments and specific tasks directed at accomplishing organizational goals.

What is the main difference between work groups and work teams?

Group B has been meeting for 4 months and is seen as having close relationships between its members, considerable cohesiveness, and a clear focus on its objectives.Group B is at the ________ stage.

Which of the following is the best way of describing Team 3?

Which of the following is a benefit of global teams?

The ________ view of conflict management argues that conflicts must be avoided as it indicates a problem within the group.

Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.

An incentive system which appropriately recognizes team activities is an example of which of the following characteristics of effective teams?

List and describe the four most common types of teams likely to be found in today's organizations.

Which of the following is a drawback of global teams?

Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

Groupthink occurs only when group members have a negative image of the group or the leader.

Asch's experiment, which used lines of varying lengths to test group behavior, has shown the existence of ________.

A group of permanent employees who work towards providing solutions to clients on a regular basis reports directly to David.This group can be called a ________.

One negative aspect about group norms is that being part of a group can increase an individual's antisocial actions.

Task groups are permanent teams that take on special projects.

During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

Global teams are associated with high levels of groupthink.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 14: Managing Teams

An organization must eliminate conflicts to be successful.Do you agree with this statement? Justify your answer..

Formal groups are work groups that are defined by the organization's structure and have designated work assignments and specific tasks directed at accomplishing organizational goals.

What is the main difference between work groups and work teams?

Group B has been meeting for 4 months and is seen as having close relationships between its members, considerable cohesiveness, and a clear focus on its objectives.Group B is at the ________ stage.

Which of the following is the best way of describing Team 3?

Which of the following is a benefit of global teams?

The ________ view of conflict management argues that conflicts must be avoided as it indicates a problem within the group.

Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.

An incentive system which appropriately recognizes team activities is an example of which of the following characteristics of effective teams?

List and describe the four most common types of teams likely to be found in today's organizations.

Which of the following is a drawback of global teams?

Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

Groupthink occurs only when group members have a negative image of the group or the leader.

Asch's experiment, which used lines of varying lengths to test group behavior, has shown the existence of ________.

A group of permanent employees who work towards providing solutions to clients on a regular basis reports directly to David.This group can be called a ________.

One negative aspect about group norms is that being part of a group can increase an individual's antisocial actions.

Task groups are permanent teams that take on special projects.

During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

Global teams are associated with high levels of groupthink.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters