Exam 13: Managing Human Resources
Recruitment is the process of ________.
B
Which of the following statements is true of the four generations that are working side-by-side today?
D
Discuss the various traditional and technology-based training methods that managers use to improve employee skill sets.
The various traditional training methods are:
a.On-the-job training - Employees learn how to do tasks simply by performing them, typically after an initial introduction to the task.
b.Job rotation - Employees work at different jobs in a particular area and thus, gain exposure on variety of tasks.
c.Mentoring and coaching - Employees work with an experienced worker who provides information, support, and encouragement.
d.Experiential exercises - Employees participate in role playing, simulations, or other face-to-face types of training.
e.Workbooks/manuals - Employees refer to training workbooks and manuals for information.
f.Classroom lectures - Employees attend lectures designed to convey specific information.
The various technology-based training methods are:
a.CD-ROM/DVD/videotapes/audiotapes/podcasts - Employees listen to or watch selected media that convey information or demonstrate certain techniques.
b.Videoconferencing/teleconferencing/satellite TV - Employees listen to or participate as information is conveyed or techniques demonstrated.
c.E-learning - This is an Internet-based learning where employees participate in multimedia simulations or other interactive modules.
Variable pay systems reward employees for the job skills and competencies they can demonstrate.
High-performance work practices are those that lead to both high individual and high organizational performance.
In which of the following decruitment methods does an organization refrain from filling up the openings created by voluntary resignations or normal retirements of its employees?
The burden to prove that selection devices used by managers to differentiate applicants are validly related to job performance is on managers.
The ________ method of performance appraisal allows the evaluator to rate employees on an incremental scale.
Which of the following is a technology-based training method?
Written essay and critical incident are performance appraisal methods.
The ________ method utilizes feedback from supervisors, employees, and coworkers.
In which of the following traditional training methods are employees made to work at different jobs in a particular area in order to get exposure to a variety of tasks?
________ involves predicting which applicants will be successful if hired.
Steve, a human resources manager, wants to let potential candidates know about the minimum qualifications that they should possess in order to successfully perform the jobs they have applied for.What should he do?
The final three activities of the human resource management process ensure ________.
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