Question 1

List the 10 managerial roles developed by Mintzberg.

Accepted Answer

Mintzberg described 10 managerial roles grouped around interpersonal relationships, the transfer of information, and decision making.
A.The interpersonal roles are ones that involve people (subordinates and persons outside
the organization) and other duties that are ceremonial and symbolic in nature.The three
interpersonal roles include:
a.figurehead
b.leader
c.liaison
B.The informational roles involve collecting, receiving, and disseminating information.The three informational roles include:
a.monitor
b.disseminator
c.spokesperson
C.Finally, the decisional roles entail making decisions or choices.The four decisional roles include:
a.entrepreneur
b.disturbance handler
c.resource allocator
d.negotiator

Question 2

Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located.This principle is known as the ________.

Accepted Answer

A)  impartiality of management 
B)  neutrality of management 
C)  universality of management 
D)  reality of management 
A)  impartiality of management 
B)  neutrality of management 
C)  universality of management 
D)  reality of management C

Question 3

Managers with titles such as regional manager, project leader, or division manager are ________.

Accepted Answer

A)  first-line managers 
B)  top managers 
C)  production managers 
D)  middle managers 
A)  first-line managers 
B)  top managers 
C)  production managers 
D)  middle managers D

Question 4

Effectiveness is associated with ________.

Accepted Answer

A)  reducing inventory 
B)  decreasing production time 
C)  doing the right things 
D)  doing things right 
A)  reducing inventory 
B)  decreasing production time 
C)  doing the right things 
D)  doing things right

Question 5

Conceptual skills involve ________.

Accepted Answer

A)  managing employees who use tools to produce the organization's products 
B)  communicating with customers 
C)  thinking about abstract and complex situations 
D)  inspiring enthusiasm and trust among employees 
A)  managing employees who use tools to produce the organization's products 
B)  communicating with customers 
C)  thinking about abstract and complex situations 
D)  inspiring enthusiasm and trust among employees

Question 6

When Joe decides as to how many units of output his employees should produce, he is performing which of the following management functions?

Accepted Answer

A)  controlling 
B)  leading 
C)  planning 
D)  organizing 
A)  controlling 
B)  leading 
C)  planning 
D)  organizing

Question 7

When Joe tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees, he is performing which of the following management functions?

Accepted Answer

A)  controlling 
B)  leading 
C)  planning 
D)  organizing 
A)  controlling 
B)  leading 
C)  planning 
D)  organizing

Question 8

Motivating subordinates is primarily associated with the management function of ________.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling

Question 9

Brenda's ability to complete activities efficiently and effectively with and through other people is known as ________.

Accepted Answer

A)  management 
B)  leadership 
C)  entrepreneurship 
D)  delegation 
A)  management 
B)  leadership 
C)  entrepreneurship 
D)  delegation

Question 10

The process of monitoring, comparing, and correcting is called ________.

Accepted Answer

A)  controlling 
B)  planning 
C)  leading 
D)  organizing 
A)  controlling 
B)  planning 
C)  leading 
D)  organizing

Question 11

If Brenda accomplishes her projects with high-quality results, but takes more time than other managers in the process, as a manager she is ________.

Accepted Answer

A)  efficient, but ineffective 
B)  a leader, but not a top manager 
C)  project oriented, but not effective 
D)  effective, but inefficient 
A)  efficient, but ineffective 
B)  a leader, but not a top manager 
C)  project oriented, but not effective 
D)  effective, but inefficient

Question 12

According to Robert L.Katz, managers need to have technical, human, and conceptual skills.

Accepted Answer

A) True 
 B)False

Question 13

Briefly discuss the difference between efficiency and effectiveness.

Accepted Answer

a∙Efficiency refers to getting the most

Question 14

Determining who reports to whom is part of the controlling function of management.

Accepted Answer

A) True 
 B)False

Question 15

In successful organizations, ________.

Accepted Answer

A)  high efficiency and high equanimity go hand in hand 
B)  high efficiency and high effervescence go hand in hand 
C)  high efficiency and high effectiveness go hand in hand 
D)  high efficiency and high accessibility go hand in hand 
A)  high efficiency and high equanimity go hand in hand 
B)  high efficiency and high effervescence go hand in hand 
C)  high efficiency and high effectiveness go hand in hand 
D)  high efficiency and high accessibility go hand in hand

Question 16

Establishing strategies for achieving organizational goals is a part of the ________ function.

Accepted Answer

A)  leading 
B)  coordinating 
C)  planning 
D)  organizing 
A)  leading 
B)  coordinating 
C)  planning 
D)  organizing

Question 17

Which of the following skills tend to be more important for first-line managers since they manage employees who produce the organization's product?

Accepted Answer

A)  human 
B)  technical 
C)  conceptual 
D)  empirical 
A)  human 
B)  technical 
C)  conceptual 
D)  empirical

Question 18

In a short essay, describe the importance of customers to the manager's job.

Accepted Answer

Organizations need customers.Without the

Question 19

Social media platforms for electronic communication have become popular among employees to share ideas in their personal lives, but have not yet become tools used extensively in the workplace.

Accepted Answer

A) True 
 B)False

Question 20

Increased accountability of employees is typically caused by ________.

Accepted Answer

A)  increased digitization 
B)  increased emphasis on organizational ethics 
C)  security threats to the organization 
D)  discrimination concerns 
A)  increased digitization 
B)  increased emphasis on organizational ethics 
C)  security threats to the organization 
D)  discrimination concerns

List the 10 managerial roles developed by Mintzberg.

Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located.This principle is known as the ________.

Managers with titles such as regional manager, project leader, or division manager are ________.

Effectiveness is associated with ________.

Conceptual skills involve ________.

When Joe decides as to how many units of output his employees should produce, he is performing which of the following management functions?

When Joe tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees, he is performing which of the following management functions?

Motivating subordinates is primarily associated with the management function of ________.

Brenda's ability to complete activities efficiently and effectively with and through other people is known as ________.

The process of monitoring, comparing, and correcting is called ________.

If Brenda accomplishes her projects with high-quality results, but takes more time than other managers in the process, as a manager she is ________.

According to Robert L.Katz, managers need to have technical, human, and conceptual skills.

Briefly discuss the difference between efficiency and effectiveness.

Determining who reports to whom is part of the controlling function of management.

In successful organizations, ________.

Establishing strategies for achieving organizational goals is a part of the ________ function.

Which of the following skills tend to be more important for first-line managers since they manage employees who produce the organization's product?

In a short essay, describe the importance of customers to the manager's job.

Social media platforms for electronic communication have become popular among employees to share ideas in their personal lives, but have not yet become tools used extensively in the workplace.

Increased accountability of employees is typically caused by ________.

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 1: Management and Organizations

List the 10 managerial roles developed by Mintzberg.

Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located.This principle is known as the ________.

Managers with titles such as regional manager, project leader, or division manager are ________.

Effectiveness is associated with ________.

Conceptual skills involve ________.

When Joe decides as to how many units of output his employees should produce, he is performing which of the following management functions?

When Joe tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees, he is performing which of the following management functions?

Motivating subordinates is primarily associated with the management function of ________.

Brenda's ability to complete activities efficiently and effectively with and through other people is known as ________.

The process of monitoring, comparing, and correcting is called ________.

If Brenda accomplishes her projects with high-quality results, but takes more time than other managers in the process, as a manager she is ________.

According to Robert L.Katz, managers need to have technical, human, and conceptual skills.

Briefly discuss the difference between efficiency and effectiveness.

Determining who reports to whom is part of the controlling function of management.

In successful organizations, ________.

Establishing strategies for achieving organizational goals is a part of the ________ function.

Which of the following skills tend to be more important for first-line managers since they manage employees who produce the organization's product?

In a short essay, describe the importance of customers to the manager's job.

Social media platforms for electronic communication have become popular among employees to share ideas in their personal lives, but have not yet become tools used extensively in the workplace.

Increased accountability of employees is typically caused by ________.

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters