Exam 2: Understanding Management: Constraints and Challenges
Corporate rituals are repetitive sequences of activities that express and reinforce the key values of an organization.
True
The current dominant assumption in management theory suggests that ________.
C
Define environmental uncertainty.Briefly discuss the dimensions of environmental uncertainty.
Environmental uncertainty refers to the degree of change and complexity in an organization's environment.
The first dimension of uncertainty is the degree of change.If the components in an organization's environment changes frequently, it is a dynamic environment.If change is minimal, it's a stable one.A stable environment might be one with no new competitors, few technological breakthroughs by current competitors, little activity by pressure groups to influence the organization, and so forth.Degree of change in this case means change that's unpredictable.If change can be accurately anticipated, it's not an uncertainty for managers.
The other dimension of uncertainty describes the degree of environmental complexity, which looks at the number of components in an organization's environment and the extent of the knowledge that the organization has about those components.An organization with fewer competitors, customers, suppliers, government agencies, and so forth faces a less complex and uncertain environment.Organizations deal with environmental complexity in various ways.Complexity is also measured in terms of the knowledge an organization needs about its environment.
The term ________ is used to collectively refer to any constituencies in an organization's environment that are affected by its decisions and actions.
List the factors that influence the strength of an organization's culture and discuss the impact of a strong organizational culture on employees.
Which of the following groups includes individuals who were born between the years 1946-1964?
A company that aims to develop a strong sense of purpose through meaningful work has a(n) ________ organizational culture.
Todd is concerned with the degree to which managers focus on results rather than techniques and the processes used to achieve those results.In other words, Todd is concerned that the company will emphasize ________ over other dimensions of the organizational culture.
Which of the following is NOT true about the environmental complexity of an organization?
The shared aspect of culture implies that all employees in an organization approve of the culture.
According to the symbolic view, managers have a(n) ________ effect on substantive organizational outcomes.
Which dimension of the organizational culture is workplace spirituality most closely related to?
________ has been described as the shared values, principles, traditions, and ways of doing things that influence the way organization members act.
If you were talking with Todd and asked him what the term culture meant, he would reply that it is ________.
If the mortgage interest rates increase, this would be an example of changing ________ in your external environment.
If the components in an organization's environment exhibit minimal change, such an environment is said to be ________.
According to Swedish researcher Goran Ekvall, which of the following is a characteristic found in an innovative culture?
Wendell notices that the company's top executives share a belief that managers are directly responsible for the organization's success or failure.This belief reflects a(n) ________ view of management.
Which of the following statements is true of dynamic and complex environments?
Identify and define the seven dimensions that make up an organization's culture.
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