Question 1

Which of the following is a characteristic of teams?

Accepted Answer

A)  They deal with simple tasks. 
B)  Members work independently on tasks. 
C)  They have clear task objectives. 
D)  There is no specific timeline for task completion. 
A)  They deal with simple tasks. 
B)  Members work independently on tasks. 
C)  They have clear task objectives. 
D)  There is no specific timeline for task completion. C

Question 2

Which of the following managers should be assigned to lead a geographically distributed team?

Accepted Answer

A)  Jose, who has already shown skill at managing a collocated team 
B)  Marci, who handles conflicts poorly, because conflicts seldom occur in geographically distributed teams 
C)  Roger, who will not disclose team members' background information to other team members 
D)  Saul, who seldom sets guidelines, because there are no timelines for virtual teams 
A)  Jose, who has already shown skill at managing a collocated team 
B)  Marci, who handles conflicts poorly, because conflicts seldom occur in geographically distributed teams 
C)  Roger, who will not disclose team members' background information to other team members 
D)  Saul, who seldom sets guidelines, because there are no timelines for virtual teams A

Question 3

Identify the three main components of team process. Define participation and blocking behaviors.

Accepted Answer

Teams that are effective continually revisit their norms to ensure that they support a productive team process, which is the way in which a team works together to accomplish its goals. There are three main components of team process: (1) purposeful and rigorous decision making, (2) effective participation and meaningful influence, and (3) constructive conflict. Participation reflects the extent to which individuals engage in the process of generating solutions and articulating their opinions and perspectives. Blocking behaviors are those behaviors that inhibit the team and its members from achieving their objectives.

Question 4

A(n) _____ is defined as a group of two or more people with complementary skills who are committed to working together to achieve a specific objective.

Accepted Answer

A)  unit 
B)  system 
C)  team 
D)  silo 
A)  unit 
B)  system 
C)  team 
D)  silo

Question 5

_____ teams are composed of a manager and his or her subordinates in the formal chain of command, usually in one functional department.

Accepted Answer

A)  Collocated 
B)  Vertical 
C)  Cross-functional 
D)  Self-directed 
A)  Collocated 
B)  Vertical 
C)  Cross-functional 
D)  Self-directed

Question 6

Which of the following is the best example of a vertical team?

Accepted Answer

A)  Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed. 
B)  Kevin, a manager in the marketing department, had Jim and Jake, team members from the same department, reporting to him on the progress of an ongoing project. 
C)  Sam, Ben, and Nick are team members working from three different locations on the same project, relying mainly on telephone calls and e-mails to interact with each other. 
D)  Mike, the project manager, developed a team of middle managers from the marketing, finance, and production departments to work on a project together. 
A)  Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed. 
B)  Kevin, a manager in the marketing department, had Jim and Jake, team members from the same department, reporting to him on the progress of an ongoing project. 
C)  Sam, Ben, and Nick are team members working from three different locations on the same project, relying mainly on telephone calls and e-mails to interact with each other. 
D)  Mike, the project manager, developed a team of middle managers from the marketing, finance, and production departments to work on a project together.

Question 7

Which of the following statements about teams and work groups is true?

Accepted Answer

A)  All teams may not be a work group, but all work groups are necessarily teams. 
B)  Unlike teams, work groups are not effective at achieving a group's goals. 
C)  Teams are better than work groups when the task is complex and sophisticated. 
D)  Teams tend to have a clearer structure than work groups. 
A)  All teams may not be a work group, but all work groups are necessarily teams. 
B)  Unlike teams, work groups are not effective at achieving a group's goals. 
C)  Teams are better than work groups when the task is complex and sophisticated. 
D)  Teams tend to have a clearer structure than work groups.

Question 8

Teams that include members with divergent agendas often struggle to come together to accomplish their assigned task.

Accepted Answer

A) True 
 B)False

Question 9

Although conformity may speed up the decision-making process, it often results in less than ideal or even negative outcomes.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following teams is the best example of a team in the norming stage of development?

Accepted Answer

A)  A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions 
B)  A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member 
C)  A team that has completed its task and dispersed, with some members feeling sad at the separation from the team on which they have been so dependent 
D)  A team that comes together and team members get to know about their tasks and responsibilities and each of their team member's competencies 
A)  A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions 
B)  A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member 
C)  A team that has completed its task and dispersed, with some members feeling sad at the separation from the team on which they have been so dependent 
D)  A team that comes together and team members get to know about their tasks and responsibilities and each of their team member's competencies

Question 11

It is not necessary for effective teams to satisfy their team members.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is the best example of a team in the storming stage of development?

Accepted Answer

A)  A team that has completed its task and dispersed, with some members feeling sad at the separation from the team on which they have been so dependent 
B)  A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member 
C)  A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions 
D)  A team that comes together and team members get to know about their tasks and responsibilities and each of their team member's competencies 
A)  A team that has completed its task and dispersed, with some members feeling sad at the separation from the team on which they have been so dependent 
B)  A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member 
C)  A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions 
D)  A team that comes together and team members get to know about their tasks and responsibilities and each of their team member's competencies

Question 13

Which of the following describes a team that is considered effective?

Accepted Answer

A)  The team follows a set of standard rules and procedures. 
B)  The team enhances the ability of another team. 
C)  The team enables members to work independently. 
D)  The team contributes to team members' satisfaction. 
A)  The team follows a set of standard rules and procedures. 
B)  The team enhances the ability of another team. 
C)  The team enables members to work independently. 
D)  The team contributes to team members' satisfaction.

Question 14

Kevin is leading a team whose members came together and got to know about their tasks and responsibilities, and got an idea about each of their team member's competencies.Which of the following should Kevin typically do during this stage of team development?

Accepted Answer

A)  Disband the team. 
B)  Provide resources. 
C)  Manage feelings of sadness. 
D)  Help the team evaluate work. 
A)  Disband the team. 
B)  Provide resources. 
C)  Manage feelings of sadness. 
D)  Help the team evaluate work.

Question 15

In the forming stage of team development, team members experience conflicts about interpersonal issues.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements about team size is true?

Accepted Answer

A)  The optimal size of a team ranges from 20-30. 
B)  It is generally better to have too many than too few members. 
C)  As the size of a team increases beyond 20 members, the tendency to collaborate increases. 
D)  Team size should reflect the nature of the task. 
A)  The optimal size of a team ranges from 20-30. 
B)  It is generally better to have too many than too few members. 
C)  As the size of a team increases beyond 20 members, the tendency to collaborate increases. 
D)  Team size should reflect the nature of the task.

Question 17

What defines a team, and under what conditions is the use of teams appropriate?

Accepted Answer

A team is a group of two or more people

Question 18

A task is considered complex when

Accepted Answer

A)  it involves a lot of uncertainty about possible outcomes. 
B)  additional information is not needed to understand the task. 
C)  standardized procedures are present to conduct the task. 
D)  there are no subtasks that require a range of skills and knowledge. 
A)  it involves a lot of uncertainty about possible outcomes. 
B)  additional information is not needed to understand the task. 
C)  standardized procedures are present to conduct the task. 
D)  there are no subtasks that require a range of skills and knowledge.

Question 19

Which of the following statements does not provide an example of an effective team leader?

Accepted Answer

A)  Tom focuses more on members' needs than the team's goals. 
B)  Jill obtains information from external sources and shares it with the team. 
C)  Carlos presents two perspectives and shows ways in which one is more relevant. 
D)  Joe provides reinforcing comments when the team faces challenges. 
A)  Tom focuses more on members' needs than the team's goals. 
B)  Jill obtains information from external sources and shares it with the team. 
C)  Carlos presents two perspectives and shows ways in which one is more relevant. 
D)  Joe provides reinforcing comments when the team faces challenges.

Question 20

Identify and describe the behaviors of effective team leaders.

Accepted Answer

To gain respect, ensure commitment, and

Which of the following is a characteristic of teams?

Which of the following managers should be assigned to lead a geographically distributed team?

Identify the three main components of team process. Define participation and blocking behaviors.

A(n) _____ is defined as a group of two or more people with complementary skills who are committed to working together to achieve a specific objective.

_____ teams are composed of a manager and his or her subordinates in the formal chain of command, usually in one functional department.

Which of the following is the best example of a vertical team?

Which of the following statements about teams and work groups is true?

Teams that include members with divergent agendas often struggle to come together to accomplish their assigned task.

Although conformity may speed up the decision-making process, it often results in less than ideal or even negative outcomes.

Which of the following teams is the best example of a team in the norming stage of development?

It is not necessary for effective teams to satisfy their team members.

Which of the following is the best example of a team in the storming stage of development?

Which of the following describes a team that is considered effective?

Kevin is leading a team whose members came together and got to know about their tasks and responsibilities, and got an idea about each of their team member's competencies.Which of the following should Kevin typically do during this stage of team development?

In the forming stage of team development, team members experience conflicts about interpersonal issues.

Which of the following statements about team size is true?

What defines a team, and under what conditions is the use of teams appropriate?

A task is considered complex when

Which of the following statements does not provide an example of an effective team leader?

Identify and describe the behaviors of effective team leaders.

Introduction to Management

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Design

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Motivation

Communication

Networking

Filters

Exam 17: Leading Teams

Which of the following is a characteristic of teams?

Which of the following managers should be assigned to lead a geographically distributed team?

Identify the three main components of team process. Define participation and blocking behaviors.

A(n) _____ is defined as a group of two or more people with complementary skills who are committed to working together to achieve a specific objective.

_____ teams are composed of a manager and his or her subordinates in the formal chain of command, usually in one functional department.

Which of the following is the best example of a vertical team?

Which of the following statements about teams and work groups is true?

Teams that include members with divergent agendas often struggle to come together to accomplish their assigned task.

Although conformity may speed up the decision-making process, it often results in less than ideal or even negative outcomes.

Which of the following teams is the best example of a team in the norming stage of development?

It is not necessary for effective teams to satisfy their team members.

Which of the following is the best example of a team in the storming stage of development?

Which of the following describes a team that is considered effective?

Kevin is leading a team whose members came together and got to know about their tasks and responsibilities, and got an idea about each of their team member's competencies.Which of the following should Kevin typically do during this stage of team development?

In the forming stage of team development, team members experience conflicts about interpersonal issues.

Which of the following statements about team size is true?

What defines a team, and under what conditions is the use of teams appropriate?

A task is considered complex when

Which of the following statements does not provide an example of an effective team leader?

Identify and describe the behaviors of effective team leaders.

Introduction to Management

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Design

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Motivation

Communication

Networking

Filters